Operations Tech Support Specialist (DUMBO)

Description

Summary: Seeking a detail-oriented Operations Tech Support Specialist to optimize systems, workflows, and CRM tools, supporting teams and improving operational efficiency. Highlights: 1. Work with modern tools and systems 2. Real impact on how the business operates day-to-day 3. Room to grow and take ownership of processes We’re looking for a sharp, detail-oriented Operations Tech Support Specialist to help keep our systems, workflows, and CRM tools running smoothly. This role is perfect for someone who enjoys solving problems, improving processes, and supporting teams with the tech they rely on every day. What You’ll Do: - Support and manage CRM platforms such as HubSpot, Monday.com, Salesforce, and similar tools - Build, maintain, and optimize workflows, automations, and pipelines - Troubleshoot system issues and provide day-to-day technical support to internal teams - Assist with CRM setup, data hygiene, reporting, and integrations - Document processes and help improve operational efficiency - Collaborate with sales, operations, and leadership to support business goals What We’re Looking For: - Experience working with CRMs (HubSpot, Monday.com, Salesforce, or equivalents) - Strong understanding of workflows, automations, and operational processes - Comfortable troubleshooting tech issues and explaining solutions clearly - Organized, reliable, and detailed focused. Ai proficiency or interest a plus. - Ability to work independently and manage multiple tasks Nice to Have: - Experience with API integrations or third-party tools - Background in operations, sales ops, or customer support - Familiarity with reporting dashboards and data analysis Why You’ll Love This Role: - Work with modern tools and systems - Real impact on how the business operates day-to-day - Room to grow and take ownership of processes - Supportive, fast-moving team environment Location: In - office and possible remote days. Employment Type: Part-time with Full-Time opportunities contractor to employee possibilities. Compensation: $25.00 - $35.00 per hour based on experience Apply by sending your resume and a brief note about your CRM experience.