New York Help Desk & IT Support Job Listings

IT Support / Field Tech (Downtown)64667063485826120

Craigslist

IT Support / Field Tech (Downtown)

We are a computer consulting company based out of Manhattan actively seeking a full-time IT Support / Field Tech to join our team. You must be self-motivated, with strong ability to complete work with minimal management. Must have excellent time management, multitasking, and prioritization skills. A very strong and dedicated work ethic, honesty Ability to accept and maintain responsibility, ability to communicate to all levels of users and management in written and oral form A professional appearance, including proper dress and personal appearance. Required Technical Skills: 1+ years of IT experience Experience supporting desktop, laptops, servers and printers Experience with Microsoft, Mac, Sonicwall, Ubiquiti, Meraki, Cisco, Linux/Unix are preferred Working knowledge of: Microsoft Windows 7/10/11 Microsoft Office 365, hardware installation, troubleshooting Proficiency with iPhones, iPad, Android and other mobile devices, Mac and Mac OS knowledge is a plus Ability to address network printer issues and solutions Technical understanding of network protocols and services including: TCP/IP, DHCP Experience with MSP tools such as N-ABLE, ServiceDesk, Autotask, and ConnectWise is a major plus Please submit salary requirements.

260 Broadway, New York, NY 10007, USA

$42,000-55,000/year

NOW HIRING: HVAC TECHNICIAN (2+ YEARS EXPERIENCE) – IMMEDIATE START! (Financial District)64604229130371121

Craigslist

NOW HIRING: HVAC TECHNICIAN (2+ YEARS EXPERIENCE) – IMMEDIATE START! (Financial District)

We are a fast-growing HVAC service company looking for a reliable, skilled, and motivated HVAC Technician to join our team. Job Responsibilities: Perform installation, maintenance, and repair of residential and commercial HVAC systems Diagnose issues and provide effective solutions for customers Communicate clearly and professionally with clients and team members Ensure all work is completed safely and up to local codes Maintain accurate service records and reports Requirements: 2+ years of hands-on HVAC experience Strong troubleshooting and mechanical skill Valid driver’s license and reliable vehicle EPA certification preferred (not required) Ability to work independently and manage daily schedule Positive attitude and strong customer service skills Payment will be discussed over the phone. Please call Eddie 718-219-2019

329 W 38th St, New York, NY 10018, USA

Negotiable Salary

Senior Technical Support- On site (Midtown)64524163440385122

Craigslist

Senior Technical Support- On site (Midtown)

Global organization in Midtown NYC has an exciting opportunity for a Technical Support Engineer. Seeking a candidate with minimum 3-6 years’ experience delivering 2nd level end user support within a MS Windows 11 environment. In this role, you will be ON Site daily and responsible for the day-to-day support of corporate end users' hardware and software application issues including: The ideal candidate will possess strong expertise with Windows OS, mobile device management (MDM), application deployment, and troubleshooting, with a focus on efficiency, reliability, and user experience. Should have excellent communications skills and desire to learn in a busy and cutting-edge environment. Position is M-F 9-6pm (40 hours a week). Pay rate is 33-36 per hour. We are looking for someone to start work with our team ASAP in early December, provided a successful background check verification! Interviews will begin immediately on 11-24 -25 for the right candidate!

354 W 54th St, New York, NY 10019, USA

$32-36/hour

IT Network Administrator (Financial District)64521609844611123

Craigslist

IT Network Administrator (Financial District)

Fully onsite, temp to perm, ASAP start date. Pay is BOE 48-77 per hour MUST SPEAK MANDARIN • 30% Network Operations and Security Management: Responsible for the daily operations, maintenance, and troubleshooting of the branch’s network. Monitor and analyze network performance, respond promptly to and resolve operational issues and incidents. Perform fault diagnosis and resolution for various types of network failures; create and manage support tickets with third-party vendors for any type of network performance degradation or system issue. Conduct regular and ad-hoc health checks to identify and eliminate risks, ensuring the overall health of the network environment. Coordinate with maintenance vendors for hardware repair and replacement. Responsible for network-related disaster recovery activities, including drills, testing, and documentation. • 25% Network Architecture Optimization and Technical Standards Development: Design and optimize network architecture by incorporating industry best practices and aligning with headquarters’ technical standards. Continuously improve the network architecture and evaluate emerging technologies for potential adoption. Revise and refine network management technical standards in accordance with HQ requirements and local business needs. • 20% Network Asset Management: Maintain and update network topology diagrams, as well as asset records for network devices and leased lines. Manage VLANs, IP addresses, DNS, and domain environments. Responsible for network configuration management and firewall port administration. Implement lifecycle management for network devices, including procurement and replacement. Handle equipment installation, placement, cabling, labeling, power supply, stacking, and routine inspections. • 10% Network Version and Patch Management: Responsible for the installation, configuration, patching, and maintenance of network infrastructure supporting the headquarters and branch data centers. Coordinate planned network upgrades with HQ departments and third parties. Perform firmware updates for network and security devices to ensure they remain on the latest versions. • 5% Network Business and Financial Management: Liaise with network vendors and participate in budgeting, procurement, contracting, invoice review, and payment processes for network-related services, ensuring service quality, cost control, and compliance. Collaborate with the Information Security Office and Risk Management Department to oversee vendor management and monitor their adherence to service level agreements (SLAs). • 5% Collaboration and Support: Work closely with other technical teams to complete network-related tasks. Provide network support and guidance to other IT staff, promoting knowledge sharing and continuous improvement. • 5% Other Duties: Perform additional related responsibilities as assigned. Requirements • College graduate with specialization in Computer Science, Information Technology, Computer Engineering or a related discipline or equivalent experience or equivalent combination of education and experience. • 3 years of satisfactory, progressive experience in network administration in a business environment incorporating switch, router and firewall configuration, network monitoring, and experience utilizing network management tools to that are acceptable to the management of the Information technology Department. Knowledge of network topology, understanding of LANS, VPN, Wi-Fi, etc. is required. • Fluent in English and Chinese. SPECIFICATIONS: • Strong knowledge in network administration, cyber security, IT operation, inventory and patch management, incident response, and etc.; • Must be able to prioritize work and multitask in a fast-paced environment. • Require participation in periodic network devices updates outside of normal business hours and respond to network-related operation issues and incidents in a timely manner. • Communication regarding work matters with the headquarters is allowed outside of regular working hours. • Have strong written and oral communication skills in English and oral communication in Mandarin. Self-motivated and with strong responsibility. • Holding professional certifications of CCNA, CCNP or CISSP is a good plus.

66 Water St, Brooklyn, NY 11201, USA

$48-77/hour

Technical Support and Systems Network (Battery Park)64521609050755124

Craigslist

Technical Support and Systems Network (Battery Park)

Computer tech to work on an as-needed basis, either in person or remotely, usually evenings or weekends. Helpdesk: (4 workstations, 2 laptops, 1 servers, 3 network printers) . Problem solving for users: Wordperfect, MS Office, Outlook, printers, internet, Adobe, av lan: network printers, network drives, access to the internet servers: files, programs, internal email, mssql. Program administration: Amicus attorney V.10, mycase.com. Hourly rate depending on experience. Do not call. Please send your resume and state your salary requirements to: vann@rwapc.com

278 W Broadway, New York, NY 10006, USA

Negotiable Salary

Craigslist

Technician (New York)

As a Service Technician, your day-to-day tasks will involve maintenance and repair of water filtration systems, troubleshooting equipment issues, and providing field service to customers. You will also be responsible for delivering exceptional customer service and ensuring the proper maintenance of the systems.

70 Ruby Ln, Plainview, NY 11803, USA

Negotiable Salary

HVAC TECHNICIAN LEAD (WHITE PLAINS)64521584267266126

Craigslist

HVAC TECHNICIAN LEAD (WHITE PLAINS)

JOB FOCUS: Our company is seeking an experienced HVAC Technician Lead (this is a senior level job that requires advanced HVAC knowledge) to directly work and oversee installation, maintenance, and repair of complex heating, ventilation, and air conditioning systems. The ideal candidate will bring knowledge technical expertise, leadership ability, and a commitment to quality workmanship, ensuring all HVAC operations meet the highest safety and performance standards. JOB RESPONSIBILITIES: Works on HVAC systems including but not limited to: package air conditioners, split systems, DX systems, glycol, controls, etc. Performs standard preventative maintenance duties on all HVAC and High Efficiency Boiler Equipment. Troubleshoots and diagnose problems, change out compressors, failed parts, etc. on all A/C equipment. Soldering, brazing refrigerant lines, water lines, etc. required Performs daily debriefing with dispatcher and tech team on job status and information regarding equipment ID, completed tasks, problems encountered, assistance needed with repairs,etc. Understands technical schematics and control circuits. Acts as service ambassador with the customer and presents our company in a positive light. Properly handles refrigerant, reclaimer, vacuum pump and other essential tools. Follows industry standard safety practices including knowledge of MSDS, tool safety, equipment safety and ladder safety guidelines. Properly operates and maintains Company Vehicle and maintain truck inventory. Establish relationships with other technicians to learn from them to be able to troubleshoot customer tickets Satisfactorily completes necessary training classes as required REQUIREMENTS: Combination of education and experience would be beneficial but not required. Candidates must be proficient in troubleshooting and problem-solving technical issues related to HVAC equipment. Basic in computer skills, experience in Outlook, Microsoft Word and Excel preferred. Valid driver's license in good standing Excellent customer service and communication skills Available to perform overtime/on call duties when required Experience and Certifications: Commercial Heating, Ventilation and Air Conditioning Service: 4 years OR MORE EPA Universal certification Driver's License in good standing Osha Credentials Preferred: Osha 30; Osha 10 SST Fire Department Credentials: F60; G60 certifications a must This position works alone and as part of a Team Training skills required Level of skillset required for this job: ADVANCED EXPERT This is a full-time job with the following benefits: 401(k) 401(k) matching Medical and Dental insurance Holiday pay Regular and Overtime Pay On Call Pay Vacation Sick/Personal Time Off Salary range is offered depending upon experience. INTERESTED CANDIDATES MUST SUBMIT UPDATED RESUME LISTING JOB OR ASSIGNMENT AS OF CURRENT. "WE ARE AN EQUAL OPPORTUNITY EMPLOYER"

616 Woodland Hills Rd, White Plains, NY 10603, USA

$40-55/hour

IT Systems & Infrastructure Manager (Midtown West)64408496323458127

Craigslist

IT Systems & Infrastructure Manager (Midtown West)

We are looking for an IT professional who can manage and maintain the company’s day-to-day technology systems while also helping move our infrastructure forward. This role is responsible for ensuring our network, servers, backups, hardware, software, and user access are secure, reliable, and well-organized. In addition to maintaining stability, we’re looking for someone who can identify opportunities to improve, modernize, and strengthen our IT environment as the company grows. Key Responsibilities IT Operations & Support • Serve as the main contact for internal IT support (network issues, email, user access, devices). • Set up and maintain computers, hardware, printers, scanners, and mobile equipment. • Manage user onboarding, email accounts, and system access permissions. Systems & Infrastructure Management • Maintain servers, databases, and business-critical applications. • Monitor and verify daily data backups and ensure recovery processes work. • Keep internet and network connectivity stable across all offices and warehouses. Security & Access Management • Maintain password organization and secure access to admin systems. • Support cybersecurity practices including firewalls, antivirus, and two-factor authentication. • Assist in managing camera systems, access control, and network security tools. Software & Business Applications • Support Microsoft 365, email server, QuickBooks access, and internal operational platforms. • Coordinate with external vendors for specialized software or hosted systems. • Assist in software updates, transitions, and implementation of new tools. Documentation & Continuity • Maintain clear documentation of systems, logins, devices, network maps, and IT procedures. • Help create structure so systems can be managed by others when needed and knowledge is not held by one person. What We’re Looking For • Strong technical skills in IT support, system administration, and troubleshooting. • Organized and proactive, with an ability to manage systems reliably and efficiently. • Someone who supports daily operations while also helping improve and modernize our IT environment. • Experience in the courier, logistics, or transportation industry is a plus. • Willingness to learn the operations side of the business and understand how IT supports dispatch, warehouse workflows, customer systems, and company growth. • Team-first mindset — someone who sees IT as part of the business, not a separate department, and works collaboratively with operations, finance, leadership, and warehouse teams. ________________________________________

354 W 54th St, New York, NY 10019, USA

Negotiable Salary

Accounts payable Representatives Needed! (brooklyn)64408719455107128

Craigslist

Accounts payable Representatives Needed! (brooklyn)

Select Home Warranty is growing rapidly!! We are currently seeking an experienced accounts payable associate. The Accounts Payable Specialist is responsible for various accounting functions and activities related to the processing of invoices into the Accounts Payable system. Works with senior members to establish priorities and resolve open issues. Essential Duties and Responsibilities: • Enter and process vendor invoices using 3-way match (P.O., Receiving, and invoice/back office system). • Enter and process vendor's manual invoices and validate the accurate general ledger • Research and follow-up discrepancies on quantity and amount between PO and invoice. • Process and schedule weekly reconciliation reports • Ensure clear and updated communications with all departments regarding AP policies and procedures and in seeing that policies and procedures are adhered to. • Timely communicate with vendors on issues with invoices and answer vendor inquiries • Other ad-hoc projects as assigned. Qualifications: • 3+ years of Accounts Payable experience preferred • College/Accounting Degree preferred • Strong verbal and written communication skills. • Capability to multi-task and prioritize work effectively. • Detail-Oriented and timely follow-up. • Self-disciplined and capable of identifying and completing tasks independently and with a sense of urgency. • Must have a positive mindset to work under pressure in a fast-paced environment. Summary About Select Home Warranty Select Home Warranty is the fastest-growing home warranty company in the nation. As we grow, we continue to seek out passionate, driven leaders who share our values - people looking to bring their insight and abilities to an organization that values intelligence, integrity, and the pursuit of excellence

258 Lake St, Brooklyn, NY 11223, USA

Negotiable Salary

Customer Service Representative (Brooklyn)64408718622723129

Craigslist

Customer Service Representative (Brooklyn)

Authorization Representative needed at Select Home Warranty Exciting opportunities are now available for Authorization Representatives – Call Center. Select Home Warranty is quickly growing, and we are recruiting motivated and team oriented individuals. The ideal candidate will have deep knowledge and experience in dealing with customer service or claims authorizations. The Authorization Agent manages claims and provides education on policy guidelines and ensures the value of the product is effectively communicated to our customers. As an Authorization representative, you'll be involved with the initial screening of claims and ultimate resolution of claims. You will pre-screen service requests against our warranty coverage guidelines to clarify coverage with customers prior to sending out an independent contractor. You will be responsible to ask clarifying questions and negotiate rates, part prices, and length of jobs with these providers (when applicable). Must be organized, have exceptional communication skills, and the ability to work independently, and as part of a team. Key Responsibilities: ● Communicates with customers by making and receiving calls to and from customers and service providers around claims resolutions ● Provide excellent customer service while communicating claim status and decisions ● Adjudicates claims based on the customer’s service agreement and established business rules ● Evaluates service reports for accuracy and equitable pricing ● Negotiates job length and parts costs with service providers, when applicable ● Screens pending claims for potential coverage ● Enters/updates provider application information into the Select Home Warranty, CRM ● Assists customer care organizations with technical expertise ● Other duties as assigned by management Required Skills and knowledge: ● Organized and detail oriented while maintaining a sense of urgency and ability to meet deadlines ● Maintain professional demeanor while providing a high level of customer service ● Highly motivated and positive attitude ● Results-driven with strong problem solving and analytical skills Education and Experience: ● College degree or equivalent business experience ● Home Services/Home Warranty experience a plus Benefits Include: Paid time off, paid holidays, opportunity for growth and advancement About Select Home Warranty: Select Home Warranty is one of the leading providers of home warranty and home service contracts in North America, with more than 10-years in the home services industry. Our core product is service protection agreements that protect residential customers from the cost associated with breakdowns of plumbing, appliances, electrical, HVAC, and other residential systems. Select Home Warranty’s corporate location is located in Mahwah, NJ, with a current operations facility in Brooklyn, NY. Select Home Warranty’s strong commitment to customer excellence has fueled growth for the company. As a result, Select Home Warranty has chosen The Woodlands, TX to open an additional center of excellence to support the company's growth. We are looking for dynamic, career-focused professionals to take us to the next level. Job Type: Full-time Salary: $17.00 - $23.00 per hour Benefits: Dental insurance Flexible schedule Paid time off Paid training Vision insurance Schedule: 8 hour shift Day shift Monday to Friday No nights Work Location: One location

258 Lake St, Brooklyn, NY 11223, USA

$17-23/hour

HVAC Technician - Advance Knowledge Level (WHITE PLAINS)644084951453471210

Craigslist

HVAC Technician - Advance Knowledge Level (WHITE PLAINS)

JOB FOCUS: Our company is seeking an experienced HVAC Technician Lead (this is a senior level job that requires advanced HVAC knowledge) to directly work and oversee installation, maintenance, and repair of complex heating, ventilation, and air conditioning systems. The ideal candidate will bring knowledge technical expertise, leadership ability, and a commitment to quality workmanship, ensuring all HVAC operations meet the highest safety and performance standards. JOB RESPONSIBILITIES: Works on HVAC systems including but not limited to: package air conditioners, split systems, DX systems, glycol, controls, etc. Performs standard preventative maintenance duties on all HVAC and High Efficiency Boiler Equipment. Troubleshoots and diagnose problems, change out compressors, failed parts, etc. on all A/C equipment. Soldering, brazing refrigerant lines, water lines, etc. required Performs daily debriefing with dispatcher and tech team on job status and information regarding equipment ID, completed tasks, problems encountered, assistance needed with repairs,etc. Understands technical schematics and control circuits. Acts as service ambassador with the customer and presents our company in a positive light. Properly handles refrigerant, reclaimer, vacuum pump and other essential tools. Follows industry standard safety practices including knowledge of MSDS, tool safety, equipment safety and ladder safety guidelines. Properly operates and maintains Company Vehicle and maintain truck inventory. Establish relationships with other technicians to learn from them to be able to troubleshoot customer tickets Satisfactorily completes necessary training classes as required REQUIREMENTS: Combination of education and experience would be beneficial but not required. Candidates must be proficient in troubleshooting and problem-solving technical issues related to HVAC equipment. Basic in computer skills, experience in Outlook, Microsoft Word and Excel preferred. Valid driver's license in good standing Excellent customer service and communication skills Available to perform overtime/on call duties when required Experience and Certifications: Commercial Heating, Ventilation and Air Conditioning Service: 4 years OR MORE EPA Universal certification Driver's License in good standing Osha Credentials Preferred: Osha 30; Osha 10 SST Fire Department Credentials: F60; G60 certifications a must This position works alone and as part of a Team Training skills required Level of skillset required for this job: ADVANCED EXPERT This is a full-time job with the following benefits: 401(k) 401(k) matching Medical and Dental insurance Holiday pay Regular and Overtime Pay On Call Pay Vacation Sick/Personal Time Off Salary range is offered depending upon experience. INTERESTED CANDIDATES MUST SUBMIT UPDATED RESUME LISTING JOB OR ASSIGNMENT AS OF CURRENT. "WE ARE AN EQUAL OPPORTUNITY EMPLOYER" Apply Now: http://besthire1.us/sr-hvac-technician

616 Woodland Hills Rd, White Plains, NY 10603, USA

$50-65/hour

Technical Support Specialist633935208271391211

Workable

Technical Support Specialist

Who We Are EarthCam is the global leader in providing webcam content, technology and services. Founded in 1996, EarthCam provides live streaming video, time-lapse construction cameras, and Software-as-a-Service (SaaS) for AI-powered visual asset management, leveraged through our intuitive Control Center 8 dashboard which integrates with leading project management software. EarthCam leads the industry with the highest resolution imagery available, to empower building information modelling (BIM) and Virtual Design Construction (VDC) teams with actionable visual data. EarthCam's innovations include the world’s first outdoor gigapixel panorama camera system, and the first ever 5G construction camera. EarthCam has documented over a trillion dollars of construction projects around the world. The company is headquartered on a 10-acre campus in Northern New Jersey. We are seeking an analytical and inquisitive Technical Support Representative to join our growing team. Responsibilities · Respond to client, partner or service-provider inquiries using standard scripts, dialogues, or talking points · Ensure the use of appropriate communication channels, including phone, chat or email · Gather customer’s information and determine the priority of incoming requests · Evaluate and analyze symptoms in a highly technical environment · Guide callers to the correct digital assets, company products or services · Review and screen e-tickets related to potential tech issues · Follow up with clients in order to resolve issues · Maintain a log of all interactions and support activities · Train continually on software, hardware and support standards to ensure the highest level of technical support for clients Requirements Who YOU Are · Able to work independently and see tasks through to completion · Excellent oral and written communicator who can clearly articulate technical aspects · Translator of technical terms and concepts for non-technical users · You work well under pressure in a fast paced environment · Able to handle complex projects with many moving parts adhering to project deadlines · Unfazed by quickly changing work prioritization · Team player with focus on producing high-quality work with industry-leading results. · Diligent, detail oriented and organized Qualifications · One year of technical client support experience · College degree or technical school certification · Knowledge/experience in OS and communication functionality (Linux, Unix, networking) · Ability to work on-site 5 days per week, full time · Technical experience working with camera-based systems such as AXIS/Milestone/Genetec a plus Benefits What We Offer The EarthCam package includes excellent salaries, bonuses, benefits, and constant opportunities for development – designed to create an entrepreneurial, invigorating and satisfying environment. Our benefits include: · Health insurance (Single coverage 100% paid for by company) · Dental and vision insurance · 401K Plan (with aggressive company matching) · Paid time off, plus paid holidays · Regular free breakfasts, lunches and snacks · Bicycles to ride around campus · Team BBQs and annual company Olympics Recruitment Fraud Disclaimer EarthCam is committed to maintaining a transparent and secure recruitment process. EarthCam communicates with candidates exclusively using EarthCam email addresses and extends job offers solely by telephone. For more information about the EarthCam recruitment process and avoiding fraudulent job offers, please click here. https://www.earthcam.net/about/careers/recruitmentfraud/

Upper Saddle River, NJ 07458, USA

Negotiable Salary