Grounding Circle Hospitality is a growing boutique hospitality team dedicated to creating mindful, welcoming spaces for our guests — and a supportive, growth-oriented environment for our crew. Our team-first culture values quiet leadership, hands-on growth, and daily operational excellence. We operate with small teams, high attention to detail, and a culture of calm, presence, and growth. We believe hospitality is both an art and a discipline. We are looking for someone who enjoys both guest service and operational work. Perfect for someone who is organized, calm, curious, and interested in learning systems and improving workflows. We use a hybrid, cross-functional approach inspired by the Trader Joe’s model: every crew member is trained across roles—from front desk and housekeeping coordination to building checks and supply management. Over time, those who take initiative often become crew trainers and team leads. No hotel experience is required—just a strong work ethic, clear communication, and the willingness to learn in where needed. 1. Guest Service Crew (Front Desk + Operations Assistant Hybrid Option) You’ll welcome guests, manage check-ins and communication, and support daily operations. Ideal for someone who’s warm, organized, and enjoys connecting with people. Responsibilities: - Greet and check in/out guests warmly and professionally - Respond to guest inquiries (in person, by phone, and online) - Prepare rooms for check-in, manage rate changes and inventory - Coordinate with housekeeping and maintenance for room readiness - Keep shared spaces clean and organized (front desk, plants, supplies) - Handle occasional light tasks: trash runs, towel delivery, luggage help - Contribute ideas and help improve systems when possible Scheduling We are hiring for all shifts, with preference for those who can cover weekends. - Morning: 7:00 AM – 3:00 PM - Swing: 3:00 PM – 11:00 PM - Overnight: 11:00 PM – 7:00 AM 2. Hotel Systems Lead & Data Analyst You’ll help us build smarter systems for operations, guest experience, and data management. Ideal for someone analytical who enjoys translating numbers into solutions. Responsibilities: - Manage PMS, POS, and OTA integrations (training provided if needed) - Identify improvements for smoother workflows across properties. - Track and report occupancy, revenue, and guest metrics. - help with workflow automation projects using tools like Notion Zapier and Airtable, - Update SOPs and maintain Google Drive structure - Document simple workflows using screenshots or notes - Support AI tools (templates, drafting responses, small automations) - Pull basic data reports (occupancy, room status, supply usage) - Create simple dashboards in Google Sheets - Track patterns and inconsistencies in operations - Help bring clarity and precision to daily decision-making What We Value - Ability to work independently and as part of a team - Organized, reliable, and comfortable with structured systems - Tech & AI -savvy, especially with Google Sheets or Excel - Hospitality experience is welcome but not required — we provide mindful, step-by-step training - Warm and positive — you take pride in making others feel cared for. - Curious and proactive — you enjoy improving routines and learning new things. - Dependable and organized — you bring steadiness and reliability to the collective. - Comfort in a multicultural crew (our team speaks Cantonese/Mandarin, Portuguese, Korean and Spanish) Why Join Us - Work directly with leadership team - Opportunity to grow into operations, systems, or analytics - Calm work culture with presence - A chance to shape a young hospitality brand from the ground up How to Apply Please send: -Your resume -A brief cover letter (this can simply be written in the body of your email) -Your availability (days and preferred shifts) Qualified applicants will be contacted for an interview and a spreadsheet/Excel skills assessment.