Summary: The Assistant Operations role supports daily field operations across security guard services and cleaning/janitorial contracts, ensuring sites are staffed, maintained, compliant, and efficient. Highlights: 1. Hands-on role bridging field staff, clients, and management 2. Oversee security and cleaning operations for multiple sites 3. Opportunity for growth into Site Supervisor / Operations Manager roles Division: Facilities, Security & Janitorial Operations Employment Type: Full-Time Position Overview The Assistant Operations role supports daily field operations across security guard services and cleaning/janitorial contracts. This position ensures sites are properly staffed, maintained, compliant, and operating efficiently. This is a hands-on role focused on execution, accountability, and oversight—bridging field staff, clients, and management. The ideal candidate is task-oriented, detail-driven, and capable of managing multiple sites and teams. Core Responsibilities Security Operations Oversight Monitor and support security personnel across assigned sites (guards, fire watch, concierge). Ensure all posts are properly staffed, covered, and compliant with post orders. Conduct site inspections to verify: Guards are on post, alert, and in proper uniform Incident logs and reports are completed accurately Site rules and protocols are being followed Address issues such as: No-call/no-show Late arrivals / post abandonment Professional conduct violations Coordinate shift coverage and replacements as needed. Cleaning & Janitorial Operations Oversee cleaning crews across residential, commercial, and facility sites. Ensure cleaning schedules are executed (daily, weekly, deep cleaning). Conduct quality control inspections for: Common areas, restrooms, hallways, units Trash removal and sanitation standards Report and resolve deficiencies quickly. Coordinate supply inventory and ensure proper use of materials. Site Inspections & Reporting Perform routine site visits and audits. Document conditions with photos and written reports including: Building conditions (lighting, cleanliness, safety hazards) Equipment status Staff performance Submit daily/weekly reports to management. Escalate urgent issues immediately (safety, compliance, maintenance failures). Client & Resident Interaction Serve as a point of contact for client concerns and service requests. Ensure high-quality service delivery across all contracts. Respond to complaints and coordinate resolutions quickly. Maintain professional relationships with property managers, tenants, and stakeholders. Staff Coordination & Management Support Assist with onboarding, training, and scheduling of staff. Reinforce company policies, expectations, and performance standards. Monitor staff hours and report overtime or irregularities. Ensure all team members understand site-specific duties and expectations. Compliance & Standards Ensure all operations meet company, client, and regulatory requirements. Maintain proper documentation for: Incident reports Cleaning logs Inspection reports Enforce workplace policies including: No unauthorized persons on site Staff remain on post until properly relieved Proper uniform and conduct at all times Qualifications Experience 1+ year in security, facilities, janitorial, or property operations Supervisory or field coordination experience preferred Core Skills Strong organizational and follow-through ability Clear communication and problem-solving skills Ability to manage multiple sites and priorities Strong judgment in handling staff and operational issues Detail-oriented with a focus on accountability Requirements Reliable transportation (travel between sites required) Valid driver’s license Ability to work flexible hours (including weekends/holidays if needed) Basic proficiency in Microsoft Office / reporting tools Compensation & Structure Hourly / Salary (based on experience) Opportunity for growth into Site Supervisor / Operations Manager roles
Craigslist · HR
Craigslist · HR
