Word Processor/Document Services Operator (Midtown)

Description

Summary: Seeking a skilled Word Processor/Document Services Operator for a law firm, responsible for advanced document production, workflow management, and providing technical guidance. Highlights: 1. Opportunity to assume supervisory duties in manager's absence 2. Utilize advanced software for complex document processing 3. Provide technical guidance and collaborate on projects Word Processor/Document Services Operator Great position working at a law firm in midtown- candidate must have previous exposure working in a financial or legal document services center. Hybrid Shift Monday – Thursday (8:30am – 4:30pm) and Sunday (11am – 7pm) Microsoft Office power user, preferably certified, with additional proficiency in PDF software to assist supervisors with workflow management and document production, as well as assessing, troubleshooting, and providing guidance on technically challenging requests. Will assume supervisory duties in direct supervisor’s absence. Principal Duties and Responsibilities: · Processes and troubleshoots documents in Word 2016, Excel 2016, PowerPoint 2016 and Visio 2016, often using advanced tools and collateral software to complete tasks. Specifically: · DocXTools · Best Authority · Contract Companion · Kofax Power PDF · DocuSign · Creates and edits forms using Adobe Acrobat DC. · Completes and returns assigned work to supervisory staff in a timely way, particularly jobs having strict deadlines. · Provides technical guidance to colleagues and clients, as needed. · Maintains advanced technical skills independently, staying abreast of new software, technical innovations and all the department's document protocols. · Assists supervisor with administrative and workflow duties. · Collaborates in a team and shift environment to complete complex projects. In direct Supervisor's absence: · Performs work intake, clarifying and recording clients’ instructions, negotiating deadlines, delegating work to staff astutely and managing resources to ensure prompt completion of projects. · Skillfully prioritizes projects, thriving in a demanding, deadline-driven environment. · Applies highly developed knowledge of document production protocols and technology, analyzing work requests to determine the best approach for timely and cost-effective completion of projects, and providing guidance to staff regarding same. · Communicates effectively and courteously with clients regarding status of work requests, providing suggestions and additional services when appropriate. Job Specifications: · Expert proficiency in Word 2016 and Excel 2016 and advanced proficiency in Visio 2016 and PowerPoint 2016 required · A minimum of five (5) years of document production experience in a legal/finance environment required · A minimum of three (3) years’ experience as Assistant Supervisor or Lead Operator preferred · Strong proficiency in DocXtools, Best Authority, Litera Compare, Adobe Acrobat DC, iManage, Contract Companion, Kofax Power PDF Advanced, OmniPage Pro and Outlook desired · Ability to produce fast and accurate document work · Proofreading skills and familiarity with business vocabulary and legal terminology a plus · Exceptional organizational, multi-tasking and project-management skills. · Superb customer service and interpersonal skills. · Excellent communication skills.