New Jersey Help Desk & IT Support Job Listings

Helpdesk Support Technician (Lakewood)65170817940355120

Craigslist

Helpdesk Support Technician (Lakewood)

Summary: Seeking a dependable and customer-focused Helpdesk Technician with strong troubleshooting abilities and hands-on wiring/cabling skills for Tier 1-2 support and infrastructure maintenance. Highlights: 1. Combines technical support with onsite network cabling and hardware setups 2. Opportunity to troubleshoot Windows/Mac systems and basic network connectivity 3. Hands-on experience with network cable running and termination Job Title: Helpdesk Technician – Technical Support & Cabling Overview We are seeking a dependable and customer-focused Helpdesk Technician with strong troubleshooting abilities and hands-on wiring/cabling skills. This role combines traditional Tier 1–2 technical support with onsite tasks involving network cabling, hardware setups, and basic infrastructure maintenance. Key Responsibilities Helpdesk / Technical Support Provide Tier 1–2 support for end users via phone, email, chat, or in person. Troubleshoot issues related to Windows/Mac systems, printers, applications, VPN, and basic network connectivity. Resolve incident tickets in a timely manner and document steps clearly in the ticketing system. Assist with onboarding/offboarding tasks such as account creation, equipment setup, and permissions management. Perform routine maintenance and updates on end-user devices. Wiring & Cabling Responsibilities Run, terminate, and test CAT5e/CAT6 network cables and patch panels. Install, label, and organize network and telecom cabling in offices, racks, and workstations. Assist with setting up network switches, access points, and server room equipment (under supervision if needed). Diagnose and repair cabling issues such as faulty terminations, broken jacks, or signal problems. Maintain a clean and safe cabling environment following industry standards. Required Skills & Qualifications 1–3 years of helpdesk or technical support experience. Hands-on experience with running network cable and using tools such as punch-down tools, crimpers, testers, and toners. Strong understanding of basic networking (TCP/IP, DHCP, DNS). Familiar with Active Directory, Office 365, and common enterprise applications. Ability to lift and move equipment (up to ~50 lbs) and work in ceilings, closets, and small spaces. Excellent customer service and communication skills. Preferred Qualifications CompTIA A+, Network+, or similar certifications. Experience with VoIP systems or phone cabling. Familiarity with ticketing systems (Jira, ServiceNow, Zendesk, etc.). Experience with small network gear installations.

Washington Square Apartments, 417 Cedarbridge Ave, Lakewood, NJ 08701, USA

$30/hour

Audio-Visual Support Technician (NJ) (Jersey Shore)65170817188867121

Craigslist

Audio-Visual Support Technician (NJ) (Jersey Shore)

Summary: Seeking experienced AV Support Technicians to design, install, and maintain multi-component hardware and software AV systems, with a primary focus on remote support. Highlights: 1. Design, install, and maintain multi-component hardware and software AV systems 2. Research, test, and evaluate new AV products 3. Support government’s installations with advanced AV/AI technology CourtSmart, designs and installs advanced, AV recording/AI, and presentation systems to courtrooms throughout the State of New Jersey and around the USA. Our technology uses AI in our courtroom solutions. We are looking for AV professionals based in our NJ office in Jackson. Job Description: We are seeking full-time experienced AV Support Technicians capable of working both independently and as part of a team. This is a full-time position to install and support our government’s installations. Travel in NJ and surrounding areas is required and travel in other locations may be required from time-to-time. CourtSmart is a successful employee-owned business for 30 years. CourtSmart is an ESOP company that is a qualified ownership and retirement opportunity for our full-time employees. Job Responsibilities Include: • Primary job function is to provide remote support for installed AV installations. Previous Experience in supporting AV installations is essential. This is NOT an entry level position. • Responsibilities will also include design, install and maintain multi-component hardware and software AV systems including digital recording systems, presentation systems, PA systems, AI real-time courtroom displays, multi-camera switching systems, video conferencing systems, etc. • Travel to sites for scheduled installations, site-visits, and support issues will be required. • Research, test and evaluate new AV products (controls, DSPs, microphones, cameras, presentation systems) • Design and produce quotations for management approval to satisfy customer requests. Skills Required: • Understanding of AV signal-flow and the ability to design, troubleshoot, and fine tune programing for DSPs and control systems • Basic knowledge of Crestron control system programming is a big plus. • Implementing and integrating video conferencing systems • Perform rack-builds on-site and in-house with cable management to industry standards • Ability to terminate standard AV cables and wiring such as: XLR, ¼-Inch, BNC, and CAT5e/6, db9 pin serial, etc. • General knowledge in interacting with networks • Experience in remote AV support • Experience and DANTE certification a big plus • Ability to work with and train customers at different levels of experience We offer an excellent compensation/ benefit package including an ESOP retirement plan. Our company offers an exciting future for qualified candidates who will help us in our planned growth. This position requires the ability to pass background criminal checks through local and federal agencies as needed. Must be able to obtain a valid passport. **If qualified, please respond and ATTACH YOUR RESUME** This is NOT a remote position. This is NOT a contract position. This is NOT an entry level position. Experience is a requirement CourtSmart Digital Systems is an equal opportunity employer headquartered in MA.

914 Deal Rd, Ocean Township, NJ 07712, USA

Helpdesk Level 2 support | Fulltime63392088244481122

Workable

Helpdesk Level 2 support | Fulltime

Title: Helpdesk Level 2 support Work Location : Cherry Hill, NJ Type : Full Time with our client Salary: Market + Benefits Requirements Job Responsibilities: Respond to incoming support requests in a timely and courteous manner. Identify, diagnose, and troubleshoot technical issues with hardware, software, and network systems. Document and track all support requests in a helpdesk ticketing system. Escalate complex issues to higher-level support staff as needed. Install, configure, and maintain software applications and operating systems. Perform regular maintenance tasks on hardware and software systems. Provide end-user training on software applications and systems. Communicate technical information to non-technical users in a clear and concise manner. Ensure that all equipment and software licenses are up-to-date and compliant with organizational policies. Provide Tier II technical support to end-users, troubleshooting hardware and software issues. Other duties as assigned. Education, Licensure & Certifications: Bachelor's degree in computer science or related field preferred. CompTIA A+ certification or equivalent experience required. Experience: 2+ years experience working in a helpdesk or technical support role. Tier 2 experience preferred. Benefits If Interested please send your updated resume to : rehana.j@two95intl.comand include your rate/Salary requirement along with your contact details with a suitable time when we can reach you. If you know of anyone in your sphere of contacts, who would be a perfect match for this job then, we would appreciate if you can forward this posting to them with a copy to us. We look forward to hearing from you at the earliest.

Cherry Hill Township, NJ, USA

Service Desk Technician63499929783811123

Workable

Service Desk Technician

Title: Service Desk Technician Location: Cherry Hill, NJ Job Type: 3-6 Months Contract to Hire Responsibilities: The Service Desk Technician will be responsible for the monitoring, management, and maintenance of computer systems for multiple clients. Windows Server Management Network Management Customer Support o Administration of Windows servers in SMB environments o Batch and PowerShell scripting o Server deployments and migrations o Group Policy creation and maintenance o Make recommendations for hardware and software upgrades o Configuration and deployment of SMB class routers, switches, and access points o Configuration and troubleshooting of site-to-site VPN connections o Monitoring and maintenance of network attached devices such as NAS devices, printers, and camera systems o Make recommendations for hardware and software upgrades o Provide remote support for desktops, laptops, printers, servers and other computer related devices o Provide on-site support at client locations o Troubleshoot hardware and software problems in Windows and Mac environments o Participate on an on-call schedule o Perform other duties and responsibilities as assigned by the MSP Manager Required Skills: Must exhibit a clear, friendly, professional phone manner. Must have excellent verbal and written communication skills. This includes the ability to explain technical terminology to non-technical end users. Able to handle multiple projects and assignments with attention to detail. Microsoft Windows Operating Systems (Desktop and Server) VMWare and Hyper-V installation, configuration, and management Active Directory, Group Policy, Mac OSX, SMB Routers (Sonicwall, Watchguard, FortiNet). Basic Batch and PowerShell scripting Microsoft Office 365 management Must have transportation Must be able to physically lift and move computer equipment

Cherry Hill Township, NJ, USA