Minneapolis Customer Service - Customer Facing Job Listings

Interpreter (OPI) - Federal Government Specialist63852417112449120

Workable

Interpreter (OPI) - Federal Government Specialist

Prisma International is actively seeking qualified, professional Interpreters to join our team as Independent Contractors to fulfill our Federal Government clients with remote Over the Phone Interpreting (OPI). Seeking Over the Phone Interpreters for Interpretation Between English and the Following Languages: Arabic, Armenian, Asante (Twi), Assamese (Asamiya), Balinese (Bahasa Bali), Bambara, Bassa, Bosnian, Burmese, Cantonese, Cham, Chamorro, Chechen, Cherokee, Chin, Croatian, Czech, Dari, Dutch, Farsi, French, Georgian, German, Greek, Haitian Creole, Hassaniya Arabic, Hebrew, Hindi, Hungarian, Ilocano, Italian, Japanese, Kazakh (Qazaq), Khmer (Cambodian), Korean (North & South), Kurdish (Kurmanji), Lao, Liberian, Mandarin, Marshallese, Mixteco Bajo, Mongolian, Oromo, Pashto, Persian, Polish, Portuguese, Punjabi, Romanian, Russian, Samoan, Serbian, Somali, Spanish, Swahili, Tagalog, Thai, Tigrinya, Turkish, Turkmen, Ukrainian, Urdu, Uzbek, Vietnamese, Wolof, Yoruba JOB DESCRIPTION: Ideal candidate shall be able to provide: Experience with consecutive or simultaneous over the phone interpretation between a government representative and non-English speakers. Polite forms of expression, enunciation, and a high-level of customer service. Deliver correct concepts and meanings between speaker and the Limited English Proficient (LEP) speaker. Correct grammar, clarity and tones between the two languages. Experience with following the speakers’ direction, professionally interject when clarification is needed, and manage the flow of a conversation. Refrain from side conversations with the LEP and entering into any disagreement with the customer or LEP. Compliance with applicable ethics and standards. Experience in interpretation for government agencies. MINIMUM REQUIREMENTS: At least one (1) year of over the phone consecutive or simultaneous interpreting experience Two (2) professional references who can vouch for your work as an over the phone consecutive or simultaneous interpreter Minimum age: Must be 18+ years or older Minimum education: Must have High School Diploma Must reside within the United States or its territories Full fluency in English and demonstrated native or near-native level proficiency in target language Able to provide at least one of the following accreditations: American Translation Association (ATA) Trained or accredited through a higher education institution SECURITY REQUIREMENTS: Applicants may be subject to a federal background check. DESIRED SKILLS: Experience working with Department of Homeland Security (DHS) agencies such as USCIS, CBP, FEMA, etc.

Minneapolis, MN, USA

Negotiable Salary

Manager, Engagement and Operations63848207513603121

Workable

Manager, Engagement and Operations

Join the Minnesota Gun Owners Caucus—the trusted voice of Minnesota’s gun owners defending and restoring the right to keep and bear arms—as Manager, Engagement and Operations. In this role, you will lead our statewide member and volunteer engagement efforts, staff and manage events across Minnesota, supervise and coordinate volunteers, handle member fulfillment and service requests, and ensure smooth operational support for our mission-driven activities. You will also play a key role in advancing our membership growth, strengthening relationships with business alliance partners, and supporting the Caucus’ political and advocacy activities. This position is primarily remote but requires frequent in-state travel and on-site work at events and at our north metro office. Flexibility for some evenings and weekends is expected. Reasonable travel expenses are covered and mileage is reimbursed at the IRS rate. We offer a flexible work schedule, competitive compensation, 401k, and the opportunity to play a direct role in protecting and expanding the Second Amendment in Minnesota. Specific Duties Member Services & Fulfillment · Respond to and resolve member service requests. · Ensure timely delivery of membership materials, renewals, and fulfillment items. · Engage members through communications, surveys, and outreach. Volunteer Engagement & Supervision · Recruit, train, and lead volunteers to support Caucus activities. · Supervise and coordinate volunteers at events, ensuring they are well-prepared and effective. Events Management · Plan, staff, and manage events across Minnesota—including membership engagement gatherings, advocacy events, and community outreach opportunities. · Provide logistical and operational support for events, including on-site leadership. Membership Growth & Retention · Develop and convert membership and donor leads through events and campaigns. · Work to retain and upgrade members annually. Business Alliance Support · Assist in recruiting and engaging business alliance partners. · Ensure current partners remain active and satisfied. Political & Advocacy Activities · Support activities during campaign season. · Track and account for political hours in compliance with reporting requirements. Operations & Compliance · Follow cash-handling and security protocols. · Support organizational operations and administrative tasks as needed. Other Duties as Assigned · Provide flexible assistance across the organization’s operational and engagement needs. Work Location & Hours · Mostly remote with regular travel to events statewide and occasional work at our Shoreview office. · Requires evening and weekend availability as needed. · Position may be structured part-time (20+ hours) or full-time (up to 40 hours). Requirements Why we’ll love you You’re a confident problem-solver who thrives in a fast-paced, politically centered environment. You can rally, supervise, and manage volunteers effectively. You’re detail-oriented and reliable in managing events and operational tasks. You’re comfortable using virtual collaboration tools (Zoom, Slack, Asana, Help Scout, etc.) to keep projects moving. You're a strong supporter of the Second Amendment and the Caucus's mission. You enjoy a fast-paced politically centered work environment You maintain high standards for your deliverables and work products You’re driven by mission and motivated to deliver high-quality results with minimal oversight. Benefits Flexible, remote-first work environment 401k with match Vacation, sick days, and public holidays Training & development

Shoreview, MN 55126, USA

Negotiable Salary

Service Coordinator - Apple Valley - 2000 Sign-on Bonus63499915312001122

Workable

Service Coordinator - Apple Valley - 2000 Sign-on Bonus

Working at MSS isn’t a career, it’s a calling. For more than 70 years, the MSS community has been helping people with disabilities in the Twin Cities area live their lives with dignity, purpose, and joy. If you feel called to serve other people in a deeply meaningful way – and if you’re tired of working jobs that don’t fulfill your potential – MSS wants to hear from you! All we need to start your application is your name, email address, and phone number. You’ll hear back from a real person, right away. MSS enthusiastically welcomes team members from all cultural and ethnic backgrounds, all sexual and gender identities, and all ages and abilities. WHAT THIS JOB IS LIKE Reliable weekday hours. MSS Centers are open 7:30am – 4:00pm, Monday – Friday. No evenings or weekends required. Meaningful work that matters. As a Service Coordinator, you’ll work with a close-knit team to design and implement fun, meaningful, and rewarding programs for the people we serve in our programs. Direct Care. All of our positions have a direct care component. You will help some people with day to day activities like eating lunch, taking medicine, and going to the bathroom. Requirements WHY YOU’RE QUALIFIED Every member of the MSS team is a unique individual, but here are three things you have in common with every member of our team: You’re caring. You’re patient and encouraging around people who have different needs. You believe that everyone deserves to have a good life, no matter what challenges they are facing. You’re experienced. You meet Minnesota’s requirements as a Designated Coordinator under 245D. You understand the complexities of disability services, and you’re passionate about serving your clients well. You’re safe. You’re dependable, clear-headed, and serious about keeping people safe. You have a valid Minnesota driver’s license and a good recent driving record. You are able to obtain a DOT Medical card and you don’t mind going through a background check. Benefits HOW WE VALUE YOU $2,000 sign on bonus paid over your first six months. Competitive pay, benefits, and bonuses. This job pays $20.50 - $22.00 per hour to start, with regular raises. Employees who work 30 or more hours per week have comprehensive health and dental benefits, generous paid time off, and recruitment bonuses for bringing new members to the MSS team. Learn about our benefits package at mssmn.org/benefits A team you can count on. From the moment you start at MSS, experienced co-workers will have your back every day. You’ll have the support you need to do your job from co-workers and a management team you can depend on. MSS is proud to be an Equal Opportunity Employer. We are committed to a diverse and fully inclusive workplace. We encourage people of all cultures, identities, and perspectives to apply. EEO/AA Employer.

Apple Valley, MN 55124, USA

$20.5-22