Minneapolis Call Center & Customer Service Job Listings

Manager, Engagement and Operations63848207513603120

Workable

Manager, Engagement and Operations

Join the Minnesota Gun Owners Caucus—the trusted voice of Minnesota’s gun owners defending and restoring the right to keep and bear arms—as Manager, Engagement and Operations. In this role, you will lead our statewide member and volunteer engagement efforts, staff and manage events across Minnesota, supervise and coordinate volunteers, handle member fulfillment and service requests, and ensure smooth operational support for our mission-driven activities. You will also play a key role in advancing our membership growth, strengthening relationships with business alliance partners, and supporting the Caucus’ political and advocacy activities. This position is primarily remote but requires frequent in-state travel and on-site work at events and at our north metro office. Flexibility for some evenings and weekends is expected. Reasonable travel expenses are covered and mileage is reimbursed at the IRS rate. We offer a flexible work schedule, competitive compensation, 401k, and the opportunity to play a direct role in protecting and expanding the Second Amendment in Minnesota. Specific Duties Member Services & Fulfillment · Respond to and resolve member service requests. · Ensure timely delivery of membership materials, renewals, and fulfillment items. · Engage members through communications, surveys, and outreach. Volunteer Engagement & Supervision · Recruit, train, and lead volunteers to support Caucus activities. · Supervise and coordinate volunteers at events, ensuring they are well-prepared and effective. Events Management · Plan, staff, and manage events across Minnesota—including membership engagement gatherings, advocacy events, and community outreach opportunities. · Provide logistical and operational support for events, including on-site leadership. Membership Growth & Retention · Develop and convert membership and donor leads through events and campaigns. · Work to retain and upgrade members annually. Business Alliance Support · Assist in recruiting and engaging business alliance partners. · Ensure current partners remain active and satisfied. Political & Advocacy Activities · Support activities during campaign season. · Track and account for political hours in compliance with reporting requirements. Operations & Compliance · Follow cash-handling and security protocols. · Support organizational operations and administrative tasks as needed. Other Duties as Assigned · Provide flexible assistance across the organization’s operational and engagement needs. Work Location & Hours · Mostly remote with regular travel to events statewide and occasional work at our Shoreview office. · Requires evening and weekend availability as needed. · Position may be structured part-time (20+ hours) or full-time (up to 40 hours). Requirements Why we’ll love you You’re a confident problem-solver who thrives in a fast-paced, politically centered environment. You can rally, supervise, and manage volunteers effectively. You’re detail-oriented and reliable in managing events and operational tasks. You’re comfortable using virtual collaboration tools (Zoom, Slack, Asana, Help Scout, etc.) to keep projects moving. You're a strong supporter of the Second Amendment and the Caucus's mission. You enjoy a fast-paced politically centered work environment You maintain high standards for your deliverables and work products You’re driven by mission and motivated to deliver high-quality results with minimal oversight. Benefits Flexible, remote-first work environment 401k with match Vacation, sick days, and public holidays Training & development

Shoreview, MN 55126, USA

Service Coordinator - Apple Valley - 2000 Sign-on Bonus63499915312001121

Workable

Service Coordinator - Apple Valley - 2000 Sign-on Bonus

Working at MSS isn’t a career, it’s a calling. For more than 70 years, the MSS community has been helping people with disabilities in the Twin Cities area live their lives with dignity, purpose, and joy. If you feel called to serve other people in a deeply meaningful way – and if you’re tired of working jobs that don’t fulfill your potential – MSS wants to hear from you! All we need to start your application is your name, email address, and phone number. You’ll hear back from a real person, right away. MSS enthusiastically welcomes team members from all cultural and ethnic backgrounds, all sexual and gender identities, and all ages and abilities. WHAT THIS JOB IS LIKE Reliable weekday hours. MSS Centers are open 7:30am – 4:00pm, Monday – Friday. No evenings or weekends required. Meaningful work that matters. As a Service Coordinator, you’ll work with a close-knit team to design and implement fun, meaningful, and rewarding programs for the people we serve in our programs. Direct Care. All of our positions have a direct care component. You will help some people with day to day activities like eating lunch, taking medicine, and going to the bathroom. Requirements WHY YOU’RE QUALIFIED Every member of the MSS team is a unique individual, but here are three things you have in common with every member of our team: You’re caring. You’re patient and encouraging around people who have different needs. You believe that everyone deserves to have a good life, no matter what challenges they are facing. You’re experienced. You meet Minnesota’s requirements as a Designated Coordinator under 245D. You understand the complexities of disability services, and you’re passionate about serving your clients well. You’re safe. You’re dependable, clear-headed, and serious about keeping people safe. You have a valid Minnesota driver’s license and a good recent driving record. You are able to obtain a DOT Medical card and you don’t mind going through a background check. Benefits HOW WE VALUE YOU $2,000 sign on bonus paid over your first six months. Competitive pay, benefits, and bonuses. This job pays $20.50 - $22.00 per hour to start, with regular raises. Employees who work 30 or more hours per week have comprehensive health and dental benefits, generous paid time off, and recruitment bonuses for bringing new members to the MSS team. Learn about our benefits package at mssmn.org/benefits A team you can count on. From the moment you start at MSS, experienced co-workers will have your back every day. You’ll have the support you need to do your job from co-workers and a management team you can depend on. MSS is proud to be an Equal Opportunity Employer. We are committed to a diverse and fully inclusive workplace. We encourage people of all cultures, identities, and perspectives to apply. EEO/AA Employer.

Apple Valley, MN 55124, USA

$20.5-22

Workable

Keyholder

The Normal Brand is a fast-growing apparel company that sells clothing and accessories online and in over 600 stores in the US. We need hardworking, personable, goal-oriented Keyholders. Each store is a unique experience where a clean, high energy, and fun environment is of utmost importance. Thinking independently and outside the box is essential. Responsibilities “Our goal is to make peoples’ day better, sell clothes, and have FUN!” Inspire and lead team to deliver an excellent customer experience and revenue Facilitate retail sales and suggestive sell to maximize revenue Encourage suggestive selling to maximize revenue Monitor sell through on sales floor and replenish as needed Maintain a clean store and merchandise to Normal standards Educate and train team on product knowledge Support Assistant Store Manager and Store Manager on initiatives Promote a safe and clean environment for customers and staff Embrace an environment that is respectful in communication Responsible for securing store Requirements Eager to learn through feedback and solve problems in a fast-paced environment. Hard working, team player, and goal oriented People person - approachable, friendly Team player, goal oriented, and positive Inventory integrity Ability to adapt quickly to new systems and processes Flexible availability, nights, weekends and holidays 20-30 hours a week to maintain part-time status, up to 40 hours during peak business Full-time also available What will make you stand out 2+ years of retail management experience Fashion/apparel industry experience Passion for making people happy Proficiency with Shopify and Shopify POS Strong integrity Excellent fashion sense Self- awareness Humble, Hungry, and Smart Benefits Paid hourly and bi-weekly Bonus opportunities Employee Discount Job Types: Part-time

Bloomington, MN, USA

$16

Part-time Adoption Services Specialist (Woodbury)63392008623233123

Workable

Part-time Adoption Services Specialist (Woodbury)

Do you have excellent customer service skills? Are you passionate about seeing animals find their forever homes? 🐾 Come work as an Adoption Services Specialist for Animal Humane Society, where caring for animals isn’t just a job – it’s our passion. We are on a mission to compassionately and responsibly create a more humane world for animals and their people Job Summary: The Adoptions Services Specialist is responsible for providing a positive visitor experience by engaging with visitors, assisting visitors with animal visitations, providing animal information, and completing animal adoptions. Pay Rate: $16/hour Benefits (see additional benefits below): · Paid Time Off (PTO) · 4 floating holidays per full calendar year · 401k Retirement Plan Schedule: Part-time; up to 29 hours/week Sunday and Tuesday availability required Shift times are 4 to 8 hours in length Saturday-Sunday shift times between 9:45a-6:15p Tuesday-Friday: shift times between 11:45a-8:15p Location: Woodbury, MN Application Process: 1 short (~3 minute) video interview followed by a 30-minute virtual interview with a Recruiter What you'll be doing: Adoption Services: Greet visitors and promptly respond to animal inquiries and questions. Assist visitors with animal visitations. Act as an educational resource for basic breed, animal care, animal history, and behavior information. Continually observe adoption area to ensure all individuals’ needs are met. Thoroughly explain the adoption process. Complete adoptions, ensuring all transaction paperwork and computer records are accurate. Prepare adopters for success by selling merchandise and suggesting services that best suits their needs. Accurately process animal adoptions, holds, and merchandise sales in accordance with established procedures and guidelines. Safely restrain cats and dogs for microchipping. Follow established procedures to microchip cats and dogs. Responsibly handle cash and credit transactions and adhere to procedures with respect to all receivables. Maintain merchandise area including displaying, cleaning, stocking, checking-in, and storing of product. Carry out housekeeping and cleaning procedures, including in animal areas. Escalate visitor concerns, animal needs or issues as appropriate. Communication and Culture: Communicate in a positive and professional manner with visitors, other employees, and volunteers. Promote a culture of diversity, equity, and inclusion to make AHS a welcoming environment for all. Technology: Review animal records in PetPoint. Utilize multiline phone system and Language Line phone service. Utilize tablets for processing adoptions, reviewing animal records, accessing Language Line, and completing inventory counts. Manage and view work schedule in Makeshift. Clock in and out of shifts using ADP. Monitor AHS email and other messaging software. Other duties as assigned. Additional Information: Schedule and Attendance: Required to be on time to scheduled shifts during operational hours which may include evenings, weekends and holidays. May be required to work at a different site based on department needs. May be required to attend occasional off-site meetings and events. Attend and participate in regular team meetings and one-on-one meetings with direct leader. Work Environment: Environment can be dirty, wet, warm and humid. Exposure to zoonotic diseases and pests such as fleas and ticks. Possibility of being bitten or scratched. Exposure to unpleasant odors, chemicals and noises, including barking. May be exposed to extreme weather conditions including but not limited to cold, heat, rain and snow when outside. Requirements What we're looking for: Experience: Customer service, sales, and animal handling experience preferred. Skills: Strong customer services and communication skills. Strong attention to detail and multi-tasking skills. Proficient with computers, specifically a working knowledge of Microsoft products. Physical Demands: Must be able to lift, carry, and handle animals and other items up to 50 lbs. unassisted. For animals and other items over 50 lbs., assistance from another team member is required. Prolonged periods of standing and walking. Must be able to restrain cats and dogs while microchipping. Emotional Demands: Ability to be emotionally resilient while working in a shelter setting. Must be comfortable handling a variety of animals with a wide range of behavioral and medical needs, including the use of humane euthanasia. Must be comfortable with animal body fluids including urine, feces, and blood. Must be comfortable with needles used for microchipping cats and dogs. Transportation: Reliable transportation required. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for this role. Duties, responsibilities and requirements may change at any time with or without notice. Benefits About AHS Every year, Animal Humane Society provides direct care and services to help thousands of animals in need across Minnesota. As one of the nation's leading animal welfare organizations, AHS is transforming the way shelters care for animals and engage their communities. From innovative medical and behavior programs to investments in outreach and advocacy, we’re advancing animal welfare and creating a more humane world for animals everywhere. Why Work Here Make a difference in the lives of animals and people Join a team of coworkers who love animals as much as you do Work-life balance Unique animal adoption benefits and discounts on veterinary care, pet supplies, and animal training classes Health insurance coverage for full time staff includes the following: medical, dental, vision, health savings account, flexible spending account for health care expenses and dependent care, voluntary accident insurance, and employee paid supplemental life, accidental death & dismemberment and long term disability insurance. Employer paid benefits for full time staff includes the following: basic life insurance, basic accidental death and dismemberment insurance, short-term disability Support for student loans: we are a Public Service Loan Forgiveness qualified employer Mental Health and Counseling Support: all employees have access to our Employee Assistance Program with 3 free counseling sessions per year 401k for part-time and full-time staff Nine paid holidays for full-time staff Paid floating holidays for part-time and full-time staff (up to 4 days per year based on start date) Paid Time Off for part time and full time staff (amount is based on hours worked and FTE status) Paid parent leave for full-time staff Our Organizational Commitment to Diversity, Equity and Inclusion: As an organization dedicated to making the world a more humane and compassionate place for animals, we know that people are at the heart of all that we do. Animal Humane Society’s commitment to diversity, equity, and inclusivity is essential to our mission and shapes our culture, our work, and the services we provide. At AHS we embrace and honor the inherent dignity and diverse experiences of our team members, volunteers, board members, partners, clients, and visitors, regardless of race, ethnicity, religion, gender identity, sexual orientation, age, ability, or income. Working together to instill equity and inclusivity within our organization will allow us to better serve the people and animals of Minnesota, and ultimately have a positive impact on animals in our care.

Woodbury, MN, USA

$16

Interpreter (OPI) - Federal Government Specialist63852417112449124

Workable

Interpreter (OPI) - Federal Government Specialist

Prisma International is actively seeking qualified, professional Interpreters to join our team as Independent Contractors to fulfill our Federal Government clients with remote Over the Phone Interpreting (OPI). Seeking Over the Phone Interpreters for Interpretation Between English and the Following Languages: Arabic, Armenian, Asante (Twi), Assamese (Asamiya), Balinese (Bahasa Bali), Bambara, Bassa, Bosnian, Burmese, Cantonese, Cham, Chamorro, Chechen, Cherokee, Chin, Croatian, Czech, Dari, Dutch, Farsi, French, Georgian, German, Greek, Haitian Creole, Hassaniya Arabic, Hebrew, Hindi, Hungarian, Ilocano, Italian, Japanese, Kazakh (Qazaq), Khmer (Cambodian), Korean (North & South), Kurdish (Kurmanji), Lao, Liberian, Mandarin, Marshallese, Mixteco Bajo, Mongolian, Oromo, Pashto, Persian, Polish, Portuguese, Punjabi, Romanian, Russian, Samoan, Serbian, Somali, Spanish, Swahili, Tagalog, Thai, Tigrinya, Turkish, Turkmen, Ukrainian, Urdu, Uzbek, Vietnamese, Wolof, Yoruba JOB DESCRIPTION: Ideal candidate shall be able to provide: Experience with consecutive or simultaneous over the phone interpretation between a government representative and non-English speakers. Polite forms of expression, enunciation, and a high-level of customer service. Deliver correct concepts and meanings between speaker and the Limited English Proficient (LEP) speaker. Correct grammar, clarity and tones between the two languages. Experience with following the speakers’ direction, professionally interject when clarification is needed, and manage the flow of a conversation. Refrain from side conversations with the LEP and entering into any disagreement with the customer or LEP. Compliance with applicable ethics and standards. Experience in interpretation for government agencies. MINIMUM REQUIREMENTS: At least one (1) year of over the phone consecutive or simultaneous interpreting experience Two (2) professional references who can vouch for your work as an over the phone consecutive or simultaneous interpreter Minimum age: Must be 18+ years or older Minimum education: Must have High School Diploma Must reside within the United States or its territories Full fluency in English and demonstrated native or near-native level proficiency in target language Able to provide at least one of the following accreditations: American Translation Association (ATA) Trained or accredited through a higher education institution SECURITY REQUIREMENTS: Applicants may be subject to a federal background check. DESIRED SKILLS: Experience working with Department of Homeland Security (DHS) agencies such as USCIS, CBP, FEMA, etc.

Minneapolis, MN, USA

Client Management Director63393516940801125

Workable

Client Management Director

Who we are OnMed’s purpose is to improve the quality of life and sense of wellbeing in communities by transforming how people access care. OnMed is defining a new standard in healthcare—combining the scalability of telehealth with the comprehensive diagnostics of one-to-one care. The OnMed CareStation, an 8x11 Clinic-in-a-Box, delivers real-time, personalized support where and when it’s needed most. This is a groundbreaking healthcare company redefining access, making high-quality care available to everyone, everywhere. Who you are You are a strategic partner, dedicated to transforming the client journey into a remarkable experience. With a deep understanding of client needs and industry dynamics, you excel at building strong, lasting relationships that foster trust, satisfaction and loyalty. You thrive solving challenging problems and identifying opportunities to improve client retention, engagement, and partnerships. Your passion for elevating client success empowers you to lead with purpose, inspire cross-functional collaboration, and turn insights into impactful strategies that enhance client engagement and drive revenue expansion. In your hands, every client interaction becomes a chance to deliver extraordinary value and create lasting partnerships. Job Duties & Responsibilities Champion the end-to-end client experience with designated accounts, ensuring alignment with OnMed’s vision and strategic goals. Build and nurture strong relationships with key client stakeholders, serving as the primary point of contact for escalations and strategic discussions. Drive client loyalty and reduce churn through proactive engagement and high client retention. Develop deep insights into the client profiles, goals, and challenges to craft tailored strategic account plans that maximize value. Collaborate cross-functionally with the Sales, Marketing and Operations teams to ensure seamless delivery of all contracted products and services. Partner with the Implementation Manager to successfully onboard all new clients. Drive all client-related initiatives, opportunities, and issues, coordinating with internal teams for high-quality execution and resolution. Serve as a trusted advisor, supporting patient engagement activities and working closely with clients to promote CareStation utilization. Monitor utilization, performance and impact metrics for assigned clients to manage risk and deliver insights through storytelling. Leverage data and work with community resources to create strategies that amplifies impact and the performance of the CareStation. Partner with Marketing on community marketing opportunities. Lead client-sponsored events, partnerships, and promotional initiatives to enhance client engagement. Perform other related role’s responsibilities as assigned. Requirements Knowledge, Skills & Abilities Ability to deliver strong service to drive high client retention and other key performance metrics. Strong communication and interpersonal skills, capable of influencing senior leadership and building trust both internally and externally with stakeholders. Detail-oriented and organized, with a strong focus on accountability and collaboration. Strategic thinker with the ability to connect innovative solutions to client needs. Ability to navigate complex situations and creatively solve problems. Ability to work in a fast-paced environment and seamlessly manage multiple competing priorities. Demonstrate analytical skills to monitor and analyze client data and identify trends. Education & Experience Bachelor’s degree in business administration, sales, or a related field. At least 10 years of experience in client management, account management, or related fields. At least 5 years of health care and payor experience required. Proven success maintaining high client retention rates and expansion of existing business. Willingness to travel to client locations as needed. Note: This role is designated as a remote position. Ideal candidate is located in the Mid-West region with a strong preference for Minneapolis, MN or St. Paul, MN. Benefits Why work with us? This is an exciting and vibrant time to join OnMed for our next growth phase. You’ll have the opportunity to collaborate with a high-performing team, driven by our shared momentum and the meaningful impact we’re creating together. OnMed provides a competitive total rewards package, including comprehensive healthcare benefits, unlimited PTO, and paid holidays. The base salary range for this role is up to $150,000.00 plus bonus, commensurate with the candidate's experience. OnMed is a proud equal opportunity employer. All qualified applicants will be considered without regard to race, color, creed, religion, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, age, marital status, veteran status, or any other category protected by law. #LI-Remote

Minneapolis, MN, USA

$0-150,000

Part-Time Autonomous Vehicle Operators needed63392036038529126

Workable

Part-Time Autonomous Vehicle Operators needed

Growing autonomous transit company is currently seeking Part-time Autonomous Vehicle Operators for multiple positions in Eden Prairie, MN. Transportation Specialists will be operating autonomous vehicles to help ensure all customers have a safe, clean, professional and enjoyable experience. The ideal candidate is a safe and experienced driver who is highly organized, attentive to detail and customer-oriented with a passion for new technologies. Location - Eden Prairie, MN Pay - $26/hr Schedule - Part-time, Shifts available Monday - Friday 5 am - 7 pm, Saturdays - 6 am - 5:30 pm (Saturdays required) Work environment - Onsite/Field Assignment length- Ongoing As an Autonomous Vehicle Operator, you will: Interact on a daily basis with riders and company operations. Make suggestions on how to improve vehicle feel, comfort and overall experience. Check the safety condition of vehicles daily. Clean interior and exterior of vehicles at regular intervals or as needed. Operate according to traffic safety procedures and safe driving practices. Other related duties as assigned. Commitment: This is an ongoing contract position. It will be onsite available to candidates who are local to the Eden Prairie, MN area. Note: Hire is contingent upon a clear background check, MVR, and drug screen (including THC). Requirements What you bring to the table: 3+ years of driving experience with a clean driving record Valid driver’s license A technical background working with electronics, mechanical components or computers a plus Comfortable with driving Autonomous Vehicles The ability to lift 30 lbs. regularly Comfortable pushing individuals in wheelchairs up a ramp and into a car Methodical and process-oriented Organized and able to document daily summaries Able to maintain composure under pressure High school diploma or equivalent Benefits NA

Minneapolis, MN, USA

$26

Work from Anywhere Remote - Customer Service Representative - 19+ Hourly63392009193217127

Workable

Work from Anywhere Remote - Customer Service Representative - 19+ Hourly

Join Our Remote Customer Service Team ($19+/hour - No Degree Needed) Do you love assisting others and enjoy finding solutions? We are looking for motivated individuals to join our team of remote customer service representatives. In this role, you will provide exceptional customer support to a diverse range of clients, ensuring every interaction is positive. Here's what you will be doing: Helping customers with inquiries and concerns. Resolving issues efficiently and professionally. Communicating clearly and effectively both in writing and verbally. Maintaining a friendly and helpful demeanor. You will be a great fit if you possess: A strong desire to deliver excellent customer service. Outstanding communication and interpersonal skills. The ability to prioritize tasks and work independently. Proficiency in using computers and navigating multiple software programs. Enjoy the following perks: Work from anywhere: Enjoy the flexibility of a remote work environment. Flexible schedule: Create a schedule that suits your needs. Competitive pay: Earn up to $19 per hour. Opportunity for growth: Develop valuable customer service skills. Additional Information: No prior experience or degree is required. A quiet workspace and reliable internet connection are essential. Must pass a background check. We are an equal opportunity employer and value diversity in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #ZR

Minneapolis, MN, USA

$19