Milwaukee Other Job Listings

Customer Success Manager - Value Realization63845332145539120

Workable

Customer Success Manager - Value Realization

ECP is a market-leading SaaS solution that enables senior living communities to better care for their residents. ECP is used in over 8,000 communities around the world. We're looking to further expand by increasing the number of customers that use our software and increasing the scope of how we serve our customers by developing and releasing new products. Senior living is deeply under-penetrated with software, and ECP is one of the industry's largest and fastest-growing software companies. Our mission is to build world-class software that improves the quality of life for seniors and improves clinical, business, compliance, and operational performance for our customers. We are looking for a Customer Success & Value Growth Specialist, you’ll be the voice and main point of continuous value for our customers. You’ll proactively engage users to maximize product adoption, identify growth opportunities, and forge strong customer relationships. On the reactive side, you’ll manage billing concerns, process issues, churn indications, and pricing questions—ultimately transforming them into opportunities to strengthen value. This role blends strategic outreach with nimble problem-solving, requiring both persuasion and empathy. We’re not looking for someone to just "stop churn"—we’re seeking a champion who aims to maximize lifetime value, nurture active partnerships, and shape how we deliver value at scale. This is a chance to build systems, influence cross-functional strategies, and see real impact on thousands of customer lives. Our team is based in Milwaukee, but we are open to this position being fully remote. Drive Customer Value: Schedule success check-ins and outreach campaigns to ensure customers fully leverage key modules—CRM, eMAR, EHR, Billing, Move-Ins. Partner with internal teams to ensure world-class experiences for our customers throughout their lifecycle Momentum Management: Catalyze usage during adoption dips—analyze data, diagnose friction, and coordinate solutions Serve as a product expert, guiding customers on best practices and helping them leverage ECP features to overcome challenges Issue Resolution: Respond swiftly to pricing queries, churn flags, and support escalations, turning challenges into constructive conversations Playbook Development: Build and evolve outreach sequences, adoption frameworks, negotiation scripts, objection-handling guides, and retention flows Ensure that all customers derive maximum value from their investment with ECP, leveraging success plans to demonstrate ROI Strategically guide clients on how our tools and partnership can impact their business to secure their top initiatives Customer Advocacy: Collect feedback, spotlight success stories, and facilitate case studies to amplify customer voice Take client satisfaction to the next level by acting as your clients' internal advocate Be an exceptional communicator not only towards the customer, but internally too, to appropriately manage customer concerns and needs Requirements Experience in SaaS Success/Inside Sales: 2–5 years in roles like CSM, SDR, retention, or customer growth—especially in high-volume outreach environments Proactive mindset: Comfortable cold outreach—calls, emails, demos—with a track record of converting conversations into outcomes Analytical edge: Familiarity with CRM/reporting tools—Salesforce, Gainsight, HubSpot, or Excel/SQL—to monitor patterns and derive insightsStrong at asking good questions, active listening, and navigating sensitive discussions (billing, churn, pricing) Independent & structured: A self-starter who thrives in building processes and working without micromanagement Belief in cross-functional teamwork with Sales, Product, Support, and Marketing to drive customer success. Bonus: Hands-on with SaaS onboarding, value realization, retention campaigns, or renewals management. Bachelor's degree required Solution-oriented attitude, attention to detail, resourcefulness, and a strong ability to multitask Superior internal/external customer service and strong collaboration skills Early adopter of tools to streamline workflows Ability to craft written and visual materials in alignment with company brand guidelines and tone Proven problem-solving abilities and a solutions-oriented mindset Enthusiasm for healthcare, especially senior healthcare or healthcare for those with intellectual and developmental disabilities

Milwaukee, WI, USA

Negotiable Salary

Remote Customer Service Representative Needed: Earn 19 Per Hour63393478780545121

Workable

Remote Customer Service Representative Needed: Earn 19 Per Hour

Remote Customer Experience Specialist – Earn $19/hr, No Degree Required Do you excel in customer service and enjoy solving problems? We are inviting energetic individuals to join our team as Remote Customer Experience Specialists. This role allows you to support a wide array of customers, ensuring each interaction is conducted with professionalism and a personal touch, all from your home. What You'll Do: Address customer inquiries promptly, providing thoughtful and effective solutions Resolve customer issues with a commitment to their satisfaction Communicate clearly and professionally, both orally and in writing Exhibit a consistently positive and engaging attitude to all customers Who We Are Looking For: Candidates with a strong commitment to customer service excellence Excellent communicators with strong interpersonal skills Independent workers who can prioritize tasks effectively Technologically adept, comfortable with various digital interfaces What We Offer: The freedom to work from anywhere, embracing remote work Flexible scheduling to fit your lifestyle A starting pay of $19 per hour with potential for growth Professional development opportunities in a supportive and dynamic environment Join Our Team: Additional Information: This position does not require previous experience or a degree. A quiet, professional workspace and a reliable internet connection are needed. All candidates must pass a background check. We are an equal opportunity employer, committed to fostering a diverse and inclusive workplace. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #ZR

Milwaukee, WI, USA

$19

Customer Service Representative - Hybrid63392065138817122

Workable

Customer Service Representative - Hybrid

Rising is looking for our next Customer Service Representative (Working title: Partner & Provider Support Representative)! In this position, you will help Rising create ecstatic customers by providing professional, world-class service in response to inquiries and issues relating to medical bill review. Basically, we are helping to cut excess costs, fraud, and waste while making healthcare more affordable for the patients that need it the most. Oh, and you get the benefit of working in a small, close-knit team with a manager who truly wants to see you to succeed! This is a great opportunity for those looking to obtain meaningful career experience on the administrative side of healthcare. Sound interesting? Want to learn more? Take a few minutes to apply, and let's talk! What exactly does a Partner & Provider Support Representative do? In this job, you will: Communicate with medical providers primarily via telephone and email to obtain needed information and resolve bill-specific issues Provide world-class customer service by responding to and answering questions quickly and professionally Demonstrate an intimate knowledge of clients’ needs, empathy for customers’ situations, and knowledge of appropriate language Serve as a role model to internal, client, partner, and vendor representatives by following guidelines to ensure stellar service is provided with each call Requirements Am I the right fit for this job? Minimum of 3 years of experience in customer service Call Center experience a plus Previous experience with group health is preferred Optimistic, energetic, and possessing a positive attitude are a few words that others might use to describe you You are patient and genuinely enjoy working with people. You see every customer interaction as a chance to "wow" someone or brighten their day, whether it is a customer or a member of the team You have a natural inclination to dig into a situation, leaving no stone unturned in order to solve a problem You have the ability to keep calm in pressing situations while practicing empathy and utilizing your superior listening skills while not taking criticism personally Strongly detail-oriented - you are meticulous and pay close attention to information that others may miss The ability to use a computer to research and communicate information effectively Ability to work 40 hours per week, Monday-Friday 9:30AM-6:00PM (Hours may change slightly based on business needs) Physical Requirements The ability to use a computer and its associated accessories in an upright position The ability to work in an office setting 5 days a week during the 90-day training period Benefits Hourly Rate: $18.00-$22.00 Competitive benefits package, including health insurance, 401k with company match, paid time off, paid holidays, and more. Beer, soft drinks, and food on Thursday afternoons A relaxed, yet upbeat, work environment, with jeans professional attire Unlimited Coffee! Optional hybrid schedule after mandatory 90-day onsite training, with expectation to work 2 days per week in office. Rising was named a Top Workplace in the healthcare industry for 2023! Check out our profile here: Rising Medical Solutions, Inc Profile (topworkplaces.com) We're on YouTube! Check out our culture at: http://www.youtube.com/user/RisingMedical Want to see more? Check out our: Facebook: https://www.facebook.com/RisingMedicalSolutions LinkedIn: http://www.linkedin.com/company/rising-medical-sol... Glassdoor: http://www.glassdoor.com/Overview/Working-at-Rising-Medical-Solutions-EI_IE322608.11,35.htm If you are ready to join a team of professionals dedicated to making a difference and making lives better, please apply today!

Milwaukee, WI, USA

$18-22

Jaguar-Land Rover Technician63843472985217123

Workable

Jaguar-Land Rover Technician

Experienced Service Technicians FIELDS JAGUAR LAND ROVER VOLVO in Waukesha is looking for Experienced Certified Technicians to join our team Our Group believes that employees are our greatest asset. As such, we treat all team members with respect and appreciation for their contributions to the company. Relocation Assistance Available Responsibilities Perform work specified on the repair order with efficiency and in accordance with dealership Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment Diagnosing, maintaining, and repairing vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc. Communicate directly with the Service Advisor so that customers can be informed if any additional service is needed. Providing an estimate of time needed for additional repairs Executing repairs under warranty to manufacturer specifications Requirements 3+ years of Service Technician experience required A level qualifications, including Diagnostic, Electrical and Engine Repair Must hold a high school diploma or equivalent Excellent customer service skills Basic Computer skills Positive, friendly attitude, along with a customer service mentality Enjoy working in a fast paced environment Team player Valid Driver’s License with an acceptable motor vehicle driving record according to dealership guidelines Ability to learn new technology, repair and service procedures and specifications Able to operate electronic diagnostic equipment Job Type: Full-time Pay: $28.00 - $38.00 per hour Benefits What We Offer 401(k) • Paid Holidays • Paid Vacation • Medical • Dental • Vision • Short and Long Term Disability • Paid Basic Life Insurance • Shop equipped with the newest technology and equipment • Uniforms provided with individual lockers • Discounted Vehicle Purchases • Highly productive shop • Career advancement opportunities, promote from within • Great learning environment for Technicians looking to grow their career • ASE and state inspection certification reimbursement and all training expenses paid to further your career • Continued education, manufacturer hands on and web based training • Clean and professional work environment • Signing Bonus up to $2500.00 • Vehicle allowances may also be available

Waukesha, WI, USA

$28-38/hour