Milwaukee Call Center & Customer Service Job Listings

Workable

Account Manager

Account Manager Location: Menomonee Falls, WI Company: 1Collision County Line Job Type: Full-Time: (32–40 hours/week) | No weekends Join Our Team! Be part of a fast-growing, family-owned business that’s passionate about high-quality repairs and delivering exceptional customer service. With over 40 years of industry experience, 1Collision County Line is one of the strongest independent collision repair facilities in the Milwaukee area. As we continue to grow year over year, we’re looking for enthusiastic, detail-oriented professionals to join our team. Position Overview: As an Account Manager, you will play a vital role in ensuring our customers receive the best possible experience throughout the repair process. You’ll act as the primary point of contact, supporting customers from their first visit to final delivery. This role requires close collaboration with estimators, technicians, and insurance partners to deliver timely communication, ensure repair accuracy, and maintain profitability. Key Responsibilities: · Provide a welcoming and professional customer experience from start to finish · Guide customers through the collision repair process and answer questions clearly · Gather vehicle photos and accident details to support estimators · Keep customers informed of repair status and progress updates · Verify insurance, liability, and rental coverage prior to appointments · Receive and process parts and sublet invoices; confirm estimate accuracy · Schedule and manage sublet appointments for customer vehicles · Conduct final quality control checks before vehicle delivery · Assist with insurance approvals and accounts receivable follow-up · Support team members and take on additional projects as needed Requirements · Strong communication and interpersonal skills · Excellent organizational and time management abilities · Attention to detail and a customer-first mindset · Ability to multitask in a fast-paced environment · Previous experience in customer service or the collision repair industry is a plus Benefits · Competitive pay · 401(k) retirement plan · Medical, dental, and vision insurance · Paid vacation and PTO · Flexible scheduling · Supportive team environment with opportunities for career growth Ready to grow with us? We’re proud of our commitment to employee development and continued growth. This role has the potential to evolve into a larger opportunity as our company continues its strong upward trajectory.

Menomonee Falls, WI 53051, USA

Jaguar-Land Rover Technician63843472985217121

Workable

Jaguar-Land Rover Technician

Experienced Service Technicians FIELDS JAGUAR LAND ROVER VOLVO in Waukesha is looking for Experienced Certified Technicians to join our team Our Group believes that employees are our greatest asset. As such, we treat all team members with respect and appreciation for their contributions to the company. Relocation Assistance Available Responsibilities Perform work specified on the repair order with efficiency and in accordance with dealership Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment Diagnosing, maintaining, and repairing vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc. Communicate directly with the Service Advisor so that customers can be informed if any additional service is needed. Providing an estimate of time needed for additional repairs Executing repairs under warranty to manufacturer specifications Requirements 3+ years of Service Technician experience required A level qualifications, including Diagnostic, Electrical and Engine Repair Must hold a high school diploma or equivalent Excellent customer service skills Basic Computer skills Positive, friendly attitude, along with a customer service mentality Enjoy working in a fast paced environment Team player Valid Driver’s License with an acceptable motor vehicle driving record according to dealership guidelines Ability to learn new technology, repair and service procedures and specifications Able to operate electronic diagnostic equipment Job Type: Full-time Pay: $28.00 - $38.00 per hour Benefits What We Offer 401(k) • Paid Holidays • Paid Vacation • Medical • Dental • Vision • Short and Long Term Disability • Paid Basic Life Insurance • Shop equipped with the newest technology and equipment • Uniforms provided with individual lockers • Discounted Vehicle Purchases • Highly productive shop • Career advancement opportunities, promote from within • Great learning environment for Technicians looking to grow their career • ASE and state inspection certification reimbursement and all training expenses paid to further your career • Continued education, manufacturer hands on and web based training • Clean and professional work environment • Signing Bonus up to $2500.00 • Vehicle allowances may also be available

Waukesha, WI, USA

$28-38/hour

Remote Customer Service Representative Needed: Earn 19 Per Hour63393478780545122

Workable

Remote Customer Service Representative Needed: Earn 19 Per Hour

Remote Customer Experience Specialist – Earn $19/hr, No Degree Required Do you excel in customer service and enjoy solving problems? We are inviting energetic individuals to join our team as Remote Customer Experience Specialists. This role allows you to support a wide array of customers, ensuring each interaction is conducted with professionalism and a personal touch, all from your home. What You'll Do: Address customer inquiries promptly, providing thoughtful and effective solutions Resolve customer issues with a commitment to their satisfaction Communicate clearly and professionally, both orally and in writing Exhibit a consistently positive and engaging attitude to all customers Who We Are Looking For: Candidates with a strong commitment to customer service excellence Excellent communicators with strong interpersonal skills Independent workers who can prioritize tasks effectively Technologically adept, comfortable with various digital interfaces What We Offer: The freedom to work from anywhere, embracing remote work Flexible scheduling to fit your lifestyle A starting pay of $19 per hour with potential for growth Professional development opportunities in a supportive and dynamic environment Join Our Team: Additional Information: This position does not require previous experience or a degree. A quiet, professional workspace and a reliable internet connection are needed. All candidates must pass a background check. We are an equal opportunity employer, committed to fostering a diverse and inclusive workplace. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #ZR

Milwaukee, WI, USA

$19

Customer Service Representative - Hybrid63392065138817123

Workable

Customer Service Representative - Hybrid

Rising is looking for our next Customer Service Representative (Working title: Partner & Provider Support Representative)! In this position, you will help Rising create ecstatic customers by providing professional, world-class service in response to inquiries and issues relating to medical bill review. Basically, we are helping to cut excess costs, fraud, and waste while making healthcare more affordable for the patients that need it the most. Oh, and you get the benefit of working in a small, close-knit team with a manager who truly wants to see you to succeed! This is a great opportunity for those looking to obtain meaningful career experience on the administrative side of healthcare. Sound interesting? Want to learn more? Take a few minutes to apply, and let's talk! What exactly does a Partner & Provider Support Representative do? In this job, you will: Communicate with medical providers primarily via telephone and email to obtain needed information and resolve bill-specific issues Provide world-class customer service by responding to and answering questions quickly and professionally Demonstrate an intimate knowledge of clients’ needs, empathy for customers’ situations, and knowledge of appropriate language Serve as a role model to internal, client, partner, and vendor representatives by following guidelines to ensure stellar service is provided with each call Requirements Am I the right fit for this job? Minimum of 3 years of experience in customer service Call Center experience a plus Previous experience with group health is preferred Optimistic, energetic, and possessing a positive attitude are a few words that others might use to describe you You are patient and genuinely enjoy working with people. You see every customer interaction as a chance to "wow" someone or brighten their day, whether it is a customer or a member of the team You have a natural inclination to dig into a situation, leaving no stone unturned in order to solve a problem You have the ability to keep calm in pressing situations while practicing empathy and utilizing your superior listening skills while not taking criticism personally Strongly detail-oriented - you are meticulous and pay close attention to information that others may miss The ability to use a computer to research and communicate information effectively Ability to work 40 hours per week, Monday-Friday 9:30AM-6:00PM (Hours may change slightly based on business needs) Physical Requirements The ability to use a computer and its associated accessories in an upright position The ability to work in an office setting 5 days a week during the 90-day training period Benefits Hourly Rate: $18.00-$22.00 Competitive benefits package, including health insurance, 401k with company match, paid time off, paid holidays, and more. Beer, soft drinks, and food on Thursday afternoons A relaxed, yet upbeat, work environment, with jeans professional attire Unlimited Coffee! Optional hybrid schedule after mandatory 90-day onsite training, with expectation to work 2 days per week in office. Rising was named a Top Workplace in the healthcare industry for 2023! Check out our profile here: Rising Medical Solutions, Inc Profile (topworkplaces.com) We're on YouTube! Check out our culture at: http://www.youtube.com/user/RisingMedical Want to see more? Check out our: Facebook: https://www.facebook.com/RisingMedicalSolutions LinkedIn: http://www.linkedin.com/company/rising-medical-sol... Glassdoor: http://www.glassdoor.com/Overview/Working-at-Rising-Medical-Solutions-EI_IE322608.11,35.htm If you are ready to join a team of professionals dedicated to making a difference and making lives better, please apply today!

Milwaukee, WI, USA

$18-22