Job Summary: To ensure Customer & Suppliers requirements are met through effective management of people, systems and resources. Main duties and responsibilities: Customer Support: · Manages inbound and outbound EDI, including errors and accum verification. · DELFOR, DELJIT, APERAKS, CONTROL, & INVRPT · Inputs manual Customer orders into QAD · Creates and verifies customer ship schedules · Maintains Customer Websites · eSupplier Connect, PC Portal II, SMART, Covisint, GM Supply Power, SPOC, TOMS, Vascor, etc. · Attains POD when Customers’ needs arise. · Monitors and maintains Customer delivery ratings · Ensure Customer satisfaction · Analyze, understand and communicate Customer needs; ensure that they are reflected in production planning · Works to create loads for shipment · Maintains filing for Customer Orders · Verifies receipt or non-receipt of material when there is a dispute with the Customer. Material Scheduler: · Release all purchased items to internal and external Suppliers · Send weekly MRP releases to all Suppliers · Work with Management Team for incoming and outgoing material for Suppliers. · Maintain the correct amount of inventory suitable to efficiently support manufacturing, packaging or shipping requirements. · Ensure engineering changes (SWONECS) are managed appropriately. Additional Responsibilities: · Updates and maintains daily reports from QAD and distributes as needed. · Additional tasks as required by Management. · Use safety processes in all work and according to AGS Health & Safety, Environmental and Housekeeping Policies. Requirements employment requirements: High School Diploma, One-year experience in Materials, Excellent verbal and written communication skills, Proficient in Microsoft Office software and ERP/MRP systems; QAD experience preferred