Summary: As an IT Field Technician, you will be on the front line, interacting with clients, resolving technical challenges, and contributing to a growing team. Highlights: 1. Interact with amazing individuals at various companies 2. Resolve day-to-day technical issues for clients 3. Grow through structured training and challenging work We deploy cutting-edge technology solutions to clients across Massachusetts. We are hyper-focused on solving IT and Managed Services challenges faced by companies of all sizes. Our clients range from major industries, including healthcare, education, finance, and the amazing non-profit sector. Their employees are an extension of our workforce, and we take pride in our work to ensure their well-being, growth, and productivity. About This Position As an IT Field Technician, you will be on the front line interacting with some amazing individuals at various companies. Their challenges will touch on data migrations, security, asset management, VOIP phone provisioning, on-premise to cloud strategy, and much more. You will assist in providing solutions directly (remotely or on-site), and sometimes as part of a team. As you gain more experience, you will continue to grow through our structured training program, and be ready for more challenging work. Lastly, you will be a valuable member of a growing team. Your Responsibilities Resolve day-to-day technical issues our clients’ employees face. Consult with senior Field Technicians on approaches to more complicated resolutions. Update documentation utilized in the field. Some Requirements Experience with Microsoft Cloud Solutions, Azure AD / Administration, Microsoft 365. Hardware Support for Apple and other Microsoft vendors. Software Support for Windows 7-11, Microsoft Office, and Apple MacOS. Installation and management of Software Applications. Proficient communication skills, focused on clarity and consistency. Structured work ethic. Passionate and people-first approach to technology solutions. Minimum of 5 years on the job experience. Our Promise to You Always treated with respect. Paid a competitive salary. Provided with the best benefits for you and your family. Ensured growth and career advancement. Job Type: Full-time Benefits: Dental insurance Employee discount Flexible schedule Health insurance Paid time off Professional development assistance Referral program Retirement plan Tuition reimbursement Vision insurance Traveling of 50% or more to client sites: (Required) Managed Service Provider or related: 5 years (Required) Driver's License (Required) Work Location: In person
Craigslist · HR
Craigslist · HR
