Massachusetts Community Services & Development Job Listings

Workable

Outreach Worker

Do you want a rewarding career where every day is different? Do you thrive in an active, hands-on role that lets you engage with the community and help others build independence? The Mental Health Association (MHA) is hiring Outreach Workers to support individuals with developmental and intellectual disabilities, brain injuries, mental health challenges, and substance use disorders. Why Join MHA? ✅ Be on the Move – No sitting at a desk all day! You'll be out and about in the community, assisting participants with grocery shopping, errands, and housing needs. ✅ Full-Time Benefits – Enjoy health insurance, paid time off, retirement plans, and more! ✅ Meaningful Impact – Help individuals find safe housing, develop independent living skills, and live fulfilling lives in the community. What You'll Do 🔹 Assist participants in finding and maintaining housing, working with landlords, and ensuring stable living conditions. 🔹 Teach and model essential independent living skills like budgeting, cooking, cleaning, and socializing. 🔹 Provide reliable transportation to appointments, errands, and community activities. 🔹 Work with healthcare providers, Social Security offices, and other community resources to support participant needs. 🔹 Respond to emergencies, ensuring participant safety and well-being. Schedule 🕐 Shifts: 11:30 AM – 7:30 PM 📅 Days off: Friday/Saturday OR Sunday/Monday (dependent on assigned caseload) Requirements ✔️ A valid driver’s license, automobile insurance, and a safe, reliable vehicle. ✔️ A compassionate, patient, and adaptable individual who enjoys working independently. ✔️ Strong communication, time management, and organizational skills. ✔️ Ability to pass CPR and first aid certification (training provided). ✔️ Ability to pass a background/CORI check. ✔️ High school diploma or equivalent preferred; six months of experience in human services is a plus! Benefits 🌟 Health Insurance (Medical, Dental & Vision) 🌟 Paid Time Off (Vacation, Sick & Holidays) 🌟 Retirement Plan (403B, IRA) 🌟 Family Leave (Maternity, Paternity) 🌟 Life Insurance & Long-Term Disability If you’re looking for a career where no two days are the same and you can make a real difference, apply today!

Chicopee, MA, USA

Workable

Case Manager

The Case Manager provides support using a trauma-informed, person-centered approach to individuals in substance use and/or mental health recovery with a history of homelessness. During the program’s start-up phase, the Case Manager will support individuals as they transition from homelessness into their own studio apartments within a congregate supportive housing site. Once housed, the Case Manager will continue to provide ongoing support to help participants achieve their goals—such as stabilizing income, strengthening coping skills, accessing medical care, pursuing employment, and more (as outlined below). The Case Manager will also complete documentation thoroughly and in a timely manner. The Case Manager will be based on-site in Springfield, MA but will spend a significant amount of time in the community working directly with participants, and will regularly travel to MHA’s Main Office in Chicopee, MA. All MHA employees are expected to perform their duties professionally and in alignment with MHA’s Core Values—Respect, Integrity, and Compassion—as well as with agency policies, funding requirements, and applicable regulatory guidelines. Open Schedules: Tues - Sat 9a-5p OR Sun - Thurs 9a-5p Team Meeting: 1st Tuesday of the month from 9:30a-11a; weekly client review meetings Essential Functions Intake Coordination · Coordinate all documentation required for program entry, including but not limited to: homelessness verification, substance use assessments, eligibility screenings, and obtaining IDs, birth certificates, social security cards, income verifications, etc. · Complete initial Adult Comprehensive Assessments, updates, and service plans. Service Planning · Collaborate as part of a multidisciplinary team to develop Individualized Action Plans (IAPs), utilizing participant voice, choice, strengths, and needs. · Implement strategies outlined in the IAP and document progress as required. · Develop, monitor, and revise safety plans in collaboration with participants and the team. · Adjust support based on individual needs. Housing Stability · Assist participants with the transition to stable housing. · Maintain strong communication with staff at Chestnut Crossing. · Support tenants in navigating responsibilities such as apartment maintenance, communication with property management, and understanding housing regulations. Income, Benefits, and Employment · Support participants in seeking and maintaining employment, vocational training, or education. · Educate and assist participants in accessing public benefits and resources (e.g., Social Security, EAEDC, SNAP, PVTA, Fuel Assistance). Community Resources and Engagement · Encourage community integration by helping participants access public spaces, support groups, recreational activities, and vocational programs. · Promote skill development in areas such as ADLs, money management, transportation, and social participation. Health and Wellbeing · Provide emotional support and assist participants in developing coping and harm-reduction strategies. · Help schedule and attend medical, psychiatric, and dental appointments as needed. · Support the coordination of home-based medical services. · Maintain availability to participants and keep supervisors informed of any concerns. Teamwork and Professional Development · Spend a significant portion of time in the community working with participants outside of the office setting (e.g., at appointments or in accessing community resources). · Actively participate in team meetings, supervision, and required trainings. · Seek professional growth opportunities and remain up-to-date on best practices. · Foster a positive, collaborative environment within the congregate housing program among staff and residents. · Provide participant transportation when necessary. Must complete Defensive Driving training and maintain a safe, reliable, gas-sufficient vehicle (mileage reimbursed). · Communicate and document incidents or concerns promptly and accurately. Technology and Communication · Utilize agency systems and online tools, including timesheets and reporting platforms. · Check and respond to email regularly. · Participate in training to strengthen computer proficiency as needed. Safety and Compliance · Promote a safe work environment by identifying hazards and following safety policies. · Report all employee and participant incidents to the appropriate personnel or agencies (e.g., DPPC, elder abuse hotline). · Follow documentation and reporting protocols for any safety concerns, accidents, or abuse. Requirements · Valid driver’s license, adequate automobile insurance, and reliable transportation. · Ability to work independently and as part of a team. · Strong organizational, communication, and interpersonal skills. · Capacity to adapt to the evolving needs of participants. · Compassion, patience, and emotional intelligence. · Must be at least 21 years of age and able to obtain/maintain CPR and First Aid certifications. Education and Experience · High school diploma or equivalent required. · Minimum of six months of relevant experience required. · Preferred: Experience working with individuals with mental health/substance use challenges or housing instability. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (403B, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Long Term Disability

Springfield, MA, USA

Workable

Direct Care Worker

Are you passionate about making a difference in the lives of individuals navigating recovery? MHA’s GRIT program is looking for dedicated, compassionate Relief Staff to join our team on a per diem basis. GRIT is a Residential Rehabilitation Services program designed to support adults experiencing substance use and co-occurring mental health diagnoses as they work toward long-term recovery. As a Relief Staff member, you will: Provide direct support and supervision to residents in a welcoming, recovery-focused environment. Assist residents in achieving personal recovery goals through person-driven, structured programming. Collaborate with a multidisciplinary team of case managers, clinicians, prescribers, and recovery staff. Help promote a safe, supportive, and inclusive atmosphere within our GRIT residences. Requirements Must be available to pick up shifts as necessary, working a minimum of 2 required shifts per month. Must have a valid driver's license Must have a safe, reliable vehicle to utilize during work hours Must have auto insurance with your name listed on the policy as an insured driver Must have an acceptable driving record (no more than 3 violations within the past 3 years) Must be at least 18 years old. Must have a high school diploma or GED Must be able to pass a background and CORI check Must be able to pass and maintain certifications in medication administration (MAP), CPR, and First Aid. Must be able to work independently, manage time effectively, prioritize tasks, and collaborate with a team. Must be comfortable with a person-centered approach, with adaptability to support participants' changing needs. Join a team committed to helping people live their best life in recovery — because recovery takes grit.

Springfield, MA, USA

Bilingual Recovery Coach63391993363329123

Workable

Bilingual Recovery Coach

Mental Health Association, Inc. is hiring for a Bilingual Recovery Coach. The Recovery Coach supports individuals in need of substance use services to live independently in the community. S/he works within the Agency’s team model, establishing open communication, support, and accountability among co-workers in accordance with MHA’s Core Values (Respect, Integrity, and Compassion), policies, practices, program funding and applicable regulatory agency guidelines. The Recovery Coach provides a unique perspective and related skills to the integrated treatment team, including confidence and experience in the recovery process. S/he communicates this perspective to individuals to better advocate for them in the formulation of individualized action plans and the development of programs and services. Recovery Coach Required Knowledge, Skills, and Abilities · Valid driver’s license, sufficient automobile insurance, acceptable driving record, and a safe reliable vehicle during working hours. · Demonstrated ability to work independently, manage time, prioritize tasks, take initiative, follow through, and work cooperatively as a member of a team. · Good oral, written, computer, and organizational skills. · Demonstrated ability to adapt to the changing needs of the program participants. · Strong interpersonal skills, patience, caring, and compassion. · Cheerful, outward-going personality · Demonstrates ability to engage and build respectful and collaborative relationships · Must be at least twenty-one years old. · Performs well under stress and in the event of a crisis · Familiarity with local community resources Requirements Recovery Coach Qualifications · Lived experience with psychiatric diagnosis, extreme states, substance use, and/or trauma · Prior experience in advocacy or peer support role preferred · High school diploma or equivalent (GED) · Certified Recovery Coach preferred Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (403B, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Long Term Disability

Springfield, MA, USA

Volunteer at The Trustees63499969489921124

Workable

Volunteer at The Trustees

Volunteering at The Trustees The Trustees offers year-round opportunities for volunteers to get involved and support our conservation and preservation work! Hundreds of volunteers make a difference in their communities across the state maintaining trails, working with livestock, educating families and adults, monitoring biodiversity for ecological data, caring for public gardens, and more. Volunteering is a great way to use your interest and experience to give back, gain new skills, network with staff and other volunteers in your field, and support local conservation efforts in Massachusetts. Whether you are looking for a one-time volunteer day or an on-going volunteer opportunity, we have a role for you at The Trustees! To register as a volunteer and explore opportunities, visit https://volunteer.thetrustees.org/ or submit your name and contact information here.

Boston, MA, USA

Trails Specialist (Temporary Leave Replacement)63499912244611125

Workable

Trails Specialist (Temporary Leave Replacement)

Who We Are: Founded in 1891 by a group of visionary volunteers, The Trustees of Reservations (The Trustees) is Massachusetts’ premier conservation and preservation organization. The Trustees’ preserves, for public use and enjoyment, properties of exceptional scenic, historic, and ecological value in Massachusetts. Our properties are open to all, and we thrive by involving as many people as possible in all that we do. We aim to protect special places for future generations to enjoy in perpetuity, and have helped protect more than 50,000 acres, including 27,000+ acres on more than 120 reservations that are open to the public. As a non-profit conservation organization, we are funded and supported entirely by our visitors, supporters, volunteers, and our 100,000 Member households. We encourage you to learn more about The Trustees on our website, www.thetrustees.org. Posting Information: Salary/Hourly Rate: $22-$24/hour Hours per week: 40 Job Classification: Full-Time, Non-Exempt, Leave Replacement Job Type: Onsite, travel required between properties within the Southeast region. Location: Homebase: Weir River Farm, Hingham, MA. Trails are located in the Southeast and Island regions. What You’ll Do: Your Impact: The Trail Specialist works as part of a regional team to protect, restore, and enhance our trail resources and systems, the environment, and visitor experience through high quality trail work. Reporting to the Regional Stewardship Manager, this person is primarily field-based and works both independently and collaboratively with the Trustees Stewardship Staff. Specifically, you’ll: Demonstrate true dedication to the preservation and restoration of trails, a strong commitment to natural resource protection and alignment with the mission of the trustees. Perform both basic and advanced trail work to a high standard of quality, including: heavy reconstructive trail work such as trail relocations, tread hardening, culvert and rolling grade dip installation, rock construction (ex: stairs and retaining walls), native and dimensional timber structures (ex: bog bridges, cribbed stairs, and bridge construction), clearing storm damage, and new trail layout and construction. Use industry standard techniques and BMPs related to all aspects of trails and entrance design, layout, signage, building, maintenance, restoration, and preservation for sustainability and optimal visitor experience Knowledgeably monitor and maintain entrances and trails in all weather and seasons using standard field and shop tools both hand and machine/powered. Supervise and train seasonal staff and volunteers/interns, and assist in supervising contractors on trail and entrance projects Assess future project work needs and assist in designing solutions for trails and entrances. Use and maintain vehicles, machinery, tools, and equipment to the highest safety standards This is a limited-term, non-exempt leave replacement position (40 hours/week) reporting directly to the Regional Stewardship Manager. Requirements What You’ll Need: Skills and Experience: The ideal candidate will have 2 or more years in a similar position/environment, as well as: Ability to quickly assess trail conditions, spot problems, and identify solutions Experience using hand-held power tools (ex: chainsaw, drill, brushcutter) Basic computer skills in Office365, and an ability to learn and use Trustees software systems and mobile technology MA Hoisting 2A License or ability to acquire upon hiring Experience and/or training with UTV operation, trailer transport, and light machinery a plus (ex: tractor, mini excavator, skidsteer) Associate's degree in natural resources or related field, preferred. Wilderness First Aid certification, preferred Experience working with volunteers a plus Eligibility Criteria: Current authorization to work in the United States – a candidate must have such authorization by his or her first day of employment. A valid driver’s license, as well as a satisfactory driving record as outlined in The Trustees’ driving policy. This role will be driving vehicles over 10k lbs A satisfactory criminal background (CORI) check. Don’t quite have all the skills and experience listed above? We still want to hear from you! Research shows that historically marginalized groups are less likely to apply if they do not meet every single requirement. We are committed to building a diverse team and encourage you to apply even if you are missing some of the skills and experience above. Questions? Contact our People Team at people@thetrustees.org! Benefits Your Benefits: Sick time: 120 hours per year Vacation time: 20 days per year (prorated) Holiday time: 12 set holidays, 3 floating Health insurance: You are eligible to participate in the Trustees health insurance benefit via Blue Cross Blue Shield (BCBS). BCBS also offers additional benefits, such as fitness reimbursement and rewards for healthy habits.  Short-Term and Long-Term Disability Insurance Massachusetts Paid Family Medical Leave Life Insurance  401k with 5% match after 1 year of employment Employee Assistance Program: Free access to a confidential service that helps employees and their communities with personal and work-related issues, such as mental health support, counseling, and financial advice.  Reciprocity: Employees have access to free and discounted admission and membership to more than 50 nearby museums and cultural institutions.  Discounts: Enjoy free entry to all Trustees properties, discount event tickets, and discounted merchandise at our stores and on stays at our inns.  Day of Wonder: Spend one workday per year to exploring a Trustees property Day of Service: Spend one workday per year to helping with a project at a Trustees property  Equal Opportunity and Diversity: The Trustees is a proud equal opportunity employer and does not discriminate against any protected status including, but not limited to, age, race, ethnicity, sex, gender, sexual preferences, nation of origin, religion, or disability status and strongly encourages applications from people of color, persons with varying abilities, women, and LGBTQ+ applicants. We aspire to reflect and effectively serve the residents and communities of Massachusetts, who are at the core of our mission.    The Trustees’ commitment to advancing the organization’s vision for this work may be found here: Diversity, Belonging, Inclusion and Equity.  It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.  We are committed to creating an inclusive and accessible work environment. To request reasonable accommodation during the application or interview process, please contact us at people@thetrustees.org.

Hingham, MA, USA

$22-24

Direct Care Worker (CPI/Restraint trained)63499815828225126

Workable

Direct Care Worker (CPI/Restraint trained)

As a Residential Support Specialist, you will provide a supportive and safe environment in a community residential setting that fosters growth, independence, and community engagement for individuals who have experienced a brain injury resulting in physical limitations, mental health, and/or cognitive challenges. Your role requires professionalism and collaboration with team members in alignment with MHA’s Core Values—Respect, Integrity, and Compassion—while adhering to organizational policies, program funding guidelines, and applicable regulatory standards. CPI/Restraint training is required prior to starting in this position. Plus, you’ll receive a $500 sign-on bonus as a thank-you for joining our team—paid after just 3 months of continuous employment! Essential Functions Participant Support and Advocacy Engage with participants respectfully and encouragingly to promote self-esteem and empowerment. Assist, teach, or monitor participants in personal care, meal preparation, household maintenance, shopping, and other daily living tasks. Adjust support based on participant needs, including personal care up to total care, transfers, and mobility assistance. Facilitate community engagement by supporting access to social organizations, public transportation, counseling, educational institutions, and other resources. Teach self-advocacy skills and serve as a liaison with healthcare providers, family members, and other relevant parties. Assist with financial matters, including money management training, budgeting, and banking, while maintaining proper documentation of expenditures. Support community integration by facilitating participation in recreational and social activities. Provide transportation for participants as needed, ensuring vehicle safety and completion of required training programs. Participant Health and Wellbeing Assess individual abilities, interests, and needs to contribute to their Individual Service Plan (ISP) and document progress. Respond appropriately to emergencies, including medical and crisis situations, while maintaining communication with supervisory personnel. Report and document incidents of participant abuse or neglect as required by agency and regulatory guidelines. Assist with medical coordination, appointment scheduling, and medication administration in accordance with MAP standards. Monitor participant health conditions, recording vital signs and health-related data as necessary. Documentation Complete all required program documentation accurately and within established timelines. Maintain daily logs, data collection records, and shift exchange reports, including money and medication counts. Report concerns or incidents to supervisory personnel promptly and document them accordingly. Utilize agency reporting systems, internet-based applications, and other necessary software tools. Safety Maintain a safe workplace environment by identifying and addressing hazards and following established safety policies. Assist with emergency evacuations, conduct fire drills, and ensure compliance with safety regulations. Teamwork, Communication, and Professional Growth Be flexible with scheduling and prepared to cover shifts as needed due to operational demands. Actively participate in team meetings, supervision sessions, and professional development opportunities. Attend required training sessions and maintain certifications, including MAP, CPR, and First Aid. Exhibit professionalism, organization, and strong interpersonal skills to support program goals. Requirements Valid driver’s license, sufficient automobile insurance, an acceptable driving record, and access to a reliable vehicle during working hours. Must be CPI/Restraint trained prior to start Ability to work independently, manage time effectively, prioritize tasks, and collaborate with a team. Strong communication, organizational, and computer skills. Adaptability to participants' changing needs. Patience, compassion, and strong interpersonal skills. Ability to pass and maintain certifications in medication administration (MAP), CPR, and First Aid. Must be at least 18 years old. Required Education and Experience High school diploma or GED required; college degree in human services or a related field preferred. Minimum of six months of relevant experience; experience with individuals with brain injuries, mental health challenges, or developmental disabilities is preferred. Physical Demands and Work Environment Ability to speak, hear, and smell, as well as kneel, sit, push, pull, reach, climb, grasp, type, and write. Exposure to inclement weather, vehicles, blood-borne pathogens, and computer screens. Work environment is primarily indoors, with a noise level ranging from quiet to moderate. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (403B, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Long Term Disability $500 Sign-on Bonus paid after 3 months of employment

Chicopee, MA, USA

$500