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The Shift Lead will lead by example, guide team members, and ensure that all tasks are completed efficiently, safely, and according to Charley’s Cheesesteaks standards.\r\nKey Responsibilities:\r\n Team Leadership & Supervision: \r\n Supervise and provide direction to team members during shifts, ensuring they are completing tasks effectively and maintaining a positive work environment. \r\n Motivate team members to achieve individual and store-wide goals, including customer service, speed of service, and cleanliness. \r\n Assist in training and mentoring new employees. \r\n \r\n Customer Service: \r\n Ensure exceptional customer service by setting a high standard of customer interaction, resolving any issues that may arise, and assisting customers when necessary. \r\n Handle customer complaints and concerns in a professional and efficient manner, ensuring customer satisfaction. \r\n \r\n Operational Efficiency: \r\n Oversee the preparation and serving of food, ensuring it meets Charley’s Cheesesteaks’ quality standards. \r\n Monitor and ensure that the store is following all health and safety guidelines. \r\n Ensure the store is clean, organized, and well-stocked throughout the shift. \r\n Assist in inventory management and stock replenishment as needed. \r\n \r\n Shift Management: \r\n Handle cash register operations, including opening and closing procedures, balancing cash drawers, and making deposits. \r\n Assist in scheduling and managing labor to ensure shifts are adequately staffed. \r\n Ensure timely opening and closing procedures are followed, including locking/unlocking the store. \r\n \r\n Communication: \r\n Serve as a liaison between the management team and staff, communicating any important information or updates. \r\n Ensure all staff are aware of daily goals, sales targets, and any special promotions. \r\n Report any operational issues or employee concerns to management. \r\n \r\n Performance Tracking: \r\n Assist in monitoring daily sales and labor goals, reporting any discrepancies. \r\n Support managers in implementing performance improvement plans and recognize exceptional employee performance. \r\n \r\n Qualifications:\r\n High school diploma or equivalent (some positions may require additional education or certifications). \r\n Prior experience in a fast-paced food service environment, preferably in a supervisory or leadership role. \r\n Strong leadership, communication, and organizational skills. \r\n Ability to work in a fast-paced, team-oriented environment. \r\n Ability to multitask and manage time effectively. \r\n Must have a positive attitude and the ability to motivate and guide a team. \r\n Basic knowledge of food safety and sanitation standards. \r\n Flexibility to work a variety of shifts, including nights, weekends, and holidays.\r\n ","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Workable","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1756713929000","seoName":"shift-lead-charleys-cheesesteak-rainbow-and-oquendo","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://us.ok.com/en/city-las-vegas/cate-management7/shift-lead-charleys-cheesesteak-rainbow-and-oquendo-6339202443366512/","localIds":"31262","cateId":null,"tid":null,"logParams":{"tid":"914b8127-97ec-4096-931e-18750500630d","sid":"e9b4f762-4d2c-4aed-b384-bcbc463c224c"},"attrParams":{"summary":null,"highLight":["Lead team during shifts","Ensure customer satisfaction","Maintain store standards"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Las Vegas,Nevada","unit":null}]},"addDate":1755250190887,"categoryName":"Management","postCode":null,"secondCateCode":"hospitality-tourism","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4215,4223","location":"Las Vegas, NV, USA","infoId":"6349981376563312","pictureUrl":"https://uspic1.ok.com/post/image/fc2dfa4f-dccd-4b5b-b64c-e4037dc4d35f.jpg","videos":null,"title":"Shift Lead (Sbarro)","content":"The Shift Lead at Sbarro is integral in managing the daily operations of the Sbarro location within the travel center. This role involves supervising the team, ensuring quality food preparation, and delivering exceptional customer service. The Shift Lead will assist in maintaining inventory levels, managing cash transactions, and upholding health and safety standards. This position requires strong leadership and communication skills to foster a positive environment for both customers and team members.\r\n\r\nKey Responsibilities:\r\n Team Management: Supervise staff during shifts, providing direction, training, and support.\r\n Customer Service: Ensure customers receive prompt, friendly service, and address any concerns or issues.\r\n Food Quality Control: Oversee food preparation and presentation to ensure high-quality standards are met.\r\n Inventory Management: Assist in monitoring and managing inventory levels, including ordering supplies as necessary.\r\n Cash Handling: Ensure accurate cash register operations and financial reporting at the end of each shift.\r\n Health and Safety Standards: Maintain compliance with health regulations and safety protocols.\r\n Operational Communication: Communicate effectively with management and team members regarding operational needs and improvements.\r\n Requirements\r\n High school diploma or equivalent; additional education in food service management is a plus.\r\n 1-2 years of experience in food service or retail, with leadership or supervisory experience preferred.\r\n Strong leadership and team-building skills.\r\n Excellent communication skills, both verbal and written.\r\n Ability to resolve customer issues in a calm and professional manner.\r\n Basic knowledge of food safety practices and inventory management.\r\n Flexible availability, including the ability to work nights, weekends, and holidays as needed.\r\n \r\nPhysical Requirements:\r\n Must be able to stand for long periods and lift items weighing up to 50 pounds.\r\n Ability to perform repetitive motions such as cooking, assembling, and serving food products.\r\n ","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Workable","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1756712118000","seoName":"shift-lead-sbarro","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://us.ok.com/en/city-las-vegas/cate-management7/shift-lead-sbarro-6349981376563312/","localIds":"31262","cateId":null,"tid":null,"logParams":{"tid":"a6b5317f-ef84-4423-b665-82b108bf411f","sid":"e9b4f762-4d2c-4aed-b384-bcbc463c224c"},"attrParams":{"summary":null,"highLight":["Supervise daily restaurant operations","Ensure food quality and customer service","Manage inventory and cash transactions"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Las Vegas,Nevada","unit":null}]},"addDate":1756092295044,"categoryName":"Management","postCode":null,"secondCateCode":"hospitality-tourism","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4215,4223","location":"Las Vegas, NV, USA","infoId":"6350004139174712","pictureUrl":"https://uspic1.ok.com/post/image/fc2dfa4f-dccd-4b5b-b64c-e4037dc4d35f.jpg","videos":null,"title":"Assistant General Manager (Bojangles)","content":"Position Summary:\r\nLV Petroleum is expanding! We are currently hiring for our Bojangles restaurant in the Las Vegas market. The Assistant General Manager (AGM) plays a key leadership role in the day-to-day operations of the restaurant. Working alongside the General Manager, the AGM helps ensure top-quality customer service, operational excellence, and team development. This position is responsible for helping lead the team, manage inventory, uphold Bojangles’ brand standards, and drive store performance.\r\n\r\nPay: $18-20 per hour\r\n\r\nKey Responsibilities:\r\n Assist the General Manager in overseeing restaurant operations, including food quality, speed of service, cleanliness, and staff performance. \r\n Ensure consistent, high-quality guest experiences by coaching team members and holding them accountable to standards. \r\n Help recruit, train, and develop employees to build a strong, effective team. \r\n Support inventory management, ordering, and cost control efforts. \r\n Monitor compliance with food safety, sanitation, and workplace safety regulations. \r\n Manage shifts effectively, including opening/closing procedures, labor deployment, and handling customer concerns. \r\n Drive sales through excellent service and suggestive selling. \r\n Serve as the acting General Manager when the GM is not present. \r\n \r\nRequirements\r\n 1–2 years of restaurant leadership or shift management experience (Quick Service or Fast Casual preferred) \r\n Strong communication and problem-solving skills \r\n Proven ability to lead, train, and motivate teams \r\n Basic knowledge of labor management and food cost control \r\n Availability to work flexible hours, including weekends and holidays\r\n","price":"$18-20/hour","unit":"per hour","currency":null,"company":"Workable","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1756710650000","seoName":"assistant-general-manager-bojangles","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://us.ok.com/en/city-las-vegas/cate-management7/assistant-general-manager-bojangles-6350004139174712/","localIds":"31262","cateId":null,"tid":null,"logParams":{"tid":"bff7477e-9bb2-4ed6-b2a9-2bd0af533423","sid":"e9b4f762-4d2c-4aed-b384-bcbc463c224c"},"attrParams":{"summary":null,"highLight":["Lead restaurant operations","Coach and develop team members","Ensure food safety and service standards"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Las Vegas,Nevada","unit":null}]},"addDate":1756094073372,"categoryName":"Management","postCode":null,"secondCateCode":"hospitality-tourism","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4215,4223","location":"Henderson, NV, USA","infoId":"6384604526310712","pictureUrl":"https://uspic1.ok.com/post/image/fc2dfa4f-dccd-4b5b-b64c-e4037dc4d35f.jpg","videos":null,"title":"Assistant Manager (Sonic)","content":"Key Responsibilities:\r\n1. Staff Management & Leadership: \r\n Assist in recruiting, hiring, and training team members, ensuring they understand job responsibilities and company policies. \r\n Supervise and lead the team during shifts to ensure high productivity and morale. \r\n Assign and delegate tasks to employees while ensuring they follow proper operational procedures and safety guidelines. \r\n Provide ongoing coaching, feedback, and performance evaluations to staff members. \r\n Manage staff schedules to ensure adequate coverage during peak hours. \r\n Resolve conflicts or issues among employees and maintain a positive work environment. \r\n 2. Customer Service: \r\n Ensure all customers receive fast, friendly, and accurate service in line with Sonic’s customer service standards. \r\n Address customer complaints, concerns, or issues promptly and professionally. \r\n Maintain high customer satisfaction by ensuring orders are correct and delivered quickly. \r\n Encourage customer feedback and suggestions for continuous improvement. \r\n 3. Operational Oversight: \r\n Oversee the preparation and delivery of food to ensure it meets quality standards and is served in a timely manner. \r\n Monitor and ensure the kitchen, dining areas, and drive-thru are clean and well-maintained. \r\n Support the management team in the opening and closing of the restaurant. \r\n Ensure that food safety, cleanliness, and sanitation standards are followed by all staff members. \r\n Ensure the efficient and safe operation of kitchen equipment and POS systems. \r\n 4. Inventory & Supply Management: \r\n Assist in managing inventory levels and ordering supplies as needed. \r\n Monitor food waste and implement strategies to reduce it. \r\n Ensure that food and beverage products are stored properly and within health and safety regulations. \r\n 5. Financial & Cash Management: \r\n Assist in managing labor costs, food costs, and other operational expenses to maintain profitability. \r\n Handle cash, credit, and other payment transactions accurately. \r\n Help with daily cash reconciliation, deposit preparation, and financial reporting. \r\n Monitor sales trends and suggest strategies to maximize sales and improve performance. \r\n 6. Health, Safety & Compliance: \r\n Ensure compliance with all local, state, and federal regulations, including health, food safety, and labor laws. \r\n Enforce sanitation standards, ensuring that the restaurant adheres to all required cleanliness and hygiene practices. \r\n Oversee staff training on safety protocols and emergency procedures. \r\n 7. Team Development & Motivation: \r\n Foster a positive work culture, promoting teamwork, collaboration, and employee engagement. \r\n Identify training needs and provide development opportunities for team members. \r\n Help the management team with employee recognition and retention efforts. \r\n Qualifications:\r\n Experience: \r\n 1-2 years of experience in a fast-food or quick-service restaurant environment, with at least 6 months in a supervisory role. \r\n Experience with customer service and staff management is preferred. \r\n \r\n Skills: \r\n Strong leadership and team-building skills. \r\n Excellent communication and interpersonal skills. \r\n Ability to multitask and manage time effectively in a fast-paced environment. \r\n Problem-solving and decision-making skills. \r\n Basic knowledge of food safety, sanitation, and health regulations. \r\n Proficiency with point-of-sale (POS) systems and other restaurant management tools. \r\n \r\n Education: \r\n High school diploma or equivalent required; college degree in business, hospitality, or related field is a plus. \r\n \r\n Physical Requirements: \r\n Ability to stand, walk, and bend for long periods of time. \r\n Ability to lift up to 50 pounds as needed. \r\n Ability to work in a fast-paced, high-energy environment.\r\n ","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Workable","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1758797228000","seoName":"assistant-manager-sonic","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://us.ok.com/en/city-las-vegas/cate-management7/assistant-manager-sonic-6384604526310712/","localIds":"29","cateId":null,"tid":null,"logParams":{"tid":"ee1b2d4f-3ffb-40a6-ba50-15a8a813f702","sid":"e9b4f762-4d2c-4aed-b384-bcbc463c224c"},"attrParams":{"summary":null,"highLight":["Lead team management and training","Ensure customer satisfaction and service standards","Oversee operational and financial processes"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Henderson,Nevada","unit":null}]},"addDate":1758797228617,"categoryName":"Management","postCode":null,"secondCateCode":"hospitality-tourism","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4215,4223","location":"Henderson, NV, USA","infoId":"6384603304947512","pictureUrl":"https://uspic1.ok.com/post/image/fc2dfa4f-dccd-4b5b-b64c-e4037dc4d35f.jpg","videos":null,"title":"Shift lead (Miss J's Cafe)","content":"Key Responsibilities:\r\n1. Staff Supervision & Leadership: \r\n Lead and motivate team members during your shift to ensure excellent service, efficiency, and productivity. \r\n Assign tasks to staff members based on the needs of the cafe, ensuring the team works effectively together. \r\n Provide support and guidance to staff, ensuring they follow cafe procedures and provide high-quality service. \r\n Monitor staff performance, providing feedback and assistance to help improve skills and customer service. \r\n 2. Customer Service: \r\n Ensure customers receive prompt, friendly, and professional service at all times. \r\n Address customer concerns or complaints and resolve issues effectively and efficiently. \r\n Maintain a clean, inviting environment for customers, ensuring their experience is positive from start to finish. \r\n Lead by example in creating a customer-focused environment, ensuring customers' needs are met promptly. \r\n 3. Operations Management: \r\n Oversee daily cafe operations to ensure smooth service, from opening to closing. \r\n Ensure the cafe is well-stocked with necessary ingredients, supplies, and equipment throughout the shift. \r\n Maintain inventory levels and help track stock to prevent shortages or overstocking. \r\n Help monitor food preparation and service to ensure quality, accuracy, and timeliness. \r\n Handle opening and closing duties, including securing the cafe, checking inventory, and ensuring all equipment is properly stored. \r\n 4. Cash Handling & Financial Responsibilities: \r\n Operate the cash register, handle cash transactions, and ensure register accuracy. \r\n Assist in preparing bank deposits, balancing cash drawers, and completing shift reports. \r\n Ensure accurate reporting of sales and payments, following proper procedures for cash management. \r\n 5. Health & Safety Compliance: \r\n Ensure that all health and safety regulations are adhered to during your shift. \r\n Monitor food safety standards, including proper food handling, storage, and sanitation practices. \r\n Ensure the cafe is clean and well-maintained, including the kitchen, dining areas, and restrooms. \r\n Ensure that employees follow proper safety protocols, including using equipment safely and maintaining a clean work environment. \r\n 6. Teamwork & Communication: \r\n Foster a positive and collaborative work environment by encouraging teamwork. \r\n Communicate effectively with staff and management to ensure smooth operations. \r\n Report any issues or challenges that arise during your shift to the Assistant Manager or Restaurant Manager. \r\n 7. Training & Development: \r\n Assist with training and onboarding new employees, ensuring they understand their roles and responsibilities. \r\n Provide ongoing support to staff and encourage skill development through feedback and mentoring. \r\n Help ensure that all employees adhere to cafe standards, policies, and procedures. \r\n Qualifications:\r\n Experience: \r\n 1-2 years of experience in food service or hospitality, with prior experience in a supervisory or leadership role preferred. \r\n Previous experience in a café, restaurant, or similar environment is a plus. \r\n \r\n \r\n ","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Workable","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1758797133000","seoName":"shift-lead-miss-js-cafe","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://us.ok.com/en/city-las-vegas/cate-management7/shift-lead-miss-js-cafe-6384603304947512/","localIds":"29","cateId":null,"tid":null,"logParams":{"tid":"457e2fed-b47b-4ffe-bd47-0c34f7d45eb3","sid":"e9b4f762-4d2c-4aed-b384-bcbc463c224c"},"attrParams":{"summary":null,"highLight":["Lead and motivate team members","Ensure excellent customer service","Oversee daily cafe operations"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Henderson,Nevada","unit":null}]},"addDate":1758797133198,"categoryName":"Management","postCode":null,"secondCateCode":"hospitality-tourism","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4215,4223","location":"Henderson, NV, USA","infoId":"6339355995353912","pictureUrl":"https://uspic1.ok.com/post/image/fc2dfa4f-dccd-4b5b-b64c-e4037dc4d35f.jpg","videos":null,"title":"Assistant Manager (Miss J's Cafe)","content":"Key Responsibilities:\r\n1. Staff Supervision & Training: \r\n Supervise and lead cafe staff during shifts, ensuring all team members are performing their duties efficiently and following company policies. \r\n Assist in recruiting, hiring, and training new employees, ensuring they understand their roles and responsibilities. \r\n Provide ongoing coaching and feedback to staff, helping them improve their skills and performance. \r\n Ensure all employees adhere to the cafe’s standards of service, cleanliness, and safety. \r\n 2. Customer Service: \r\n Ensure customers receive prompt, friendly, and professional service at all times. \r\n Handle customer complaints, concerns, or special requests in a positive and professional manner, resolving issues quickly and effectively. \r\n Ensure that customer orders are accurate and delivered with quality and consistency. \r\n Maintain a clean and welcoming environment for customers at all times. \r\n 3. Operations Management: \r\n Oversee daily cafe operations, ensuring that all tasks are completed efficiently and according to established procedures. \r\n Assist in managing cafe inventory, ensuring that stock levels are maintained, and products are ordered in a timely manner. \r\n Help manage the cafe’s cash flow, including handling cash, making deposits, and balancing registers. \r\n Ensure all equipment is maintained, cleaned, and operating properly. \r\n 4. Health, Safety, & Compliance: \r\n Ensure all health, safety, and sanitation guidelines are followed, including proper food handling, cleaning procedures, and employee hygiene. \r\n Ensure compliance with local health regulations and safety standards. \r\n Help maintain cleanliness and organization of the kitchen, dining areas, and restrooms. \r\n 5. Financial & Administrative Support: \r\n Assist in achieving financial goals, including sales, labor costs, and maintaining budgetary goals. \r\n Help track and monitor key performance indicators, such as sales trends and employee performance. \r\n Support the management team in analyzing sales reports and making adjustments to operational strategies as needed. \r\n 6. Teamwork & Communication: \r\n Foster a positive and collaborative work environment by encouraging teamwork and open communication. \r\n Act as a liaison between staff and management, ensuring that issues are addressed promptly. \r\n Assist with the scheduling of shifts and help ensure adequate staffing levels during busy periods. \r\n 7. Additional Duties: \r\n Assist with opening and closing the cafe, ensuring that all procedures are followed and the cafe is secure. \r\n Perform other tasks as directed by the General Manager or Restaurant Manager. \r\n Qualifications:\r\n Experience: \r\n 1-2 years of experience in a supervisory or management role in the foodservice or hospitality industry is preferred. \r\n Previous experience in a cafe, restaurant, or similar establishment is a plus. \r\n \r\n Skills: \r\n Strong leadership, organizational, and communication skills. \r\n Ability to manage time effectively, handle multiple tasks, and prioritize in a fast-paced environment. \r\n Strong customer service skills with a focus on creating a welcoming atmosphere for guests. \r\n Basic financial and business acumen, including experience with cash handling and inventory management. \r\n Ability to handle difficult situations and customer complaints professionally. \r\n \r\n \r\n ","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Workable","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1756715640000","seoName":"assistant-manager-miss-js-cafe","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://us.ok.com/en/city-las-vegas/cate-management7/assistant-manager-miss-js-cafe-6339355995353912/","localIds":"29","cateId":null,"tid":null,"logParams":{"tid":"32987ad0-7044-4c30-978d-512cfa421aaa","sid":"e9b4f762-4d2c-4aed-b384-bcbc463c224c"},"attrParams":{"summary":null,"highLight":["Supervise and train cafe staff","Ensure excellent customer service","Manage daily cafe operations"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Henderson,Nevada","unit":null}]},"addDate":1755262187137,"categoryName":"Management","postCode":null,"secondCateCode":"hospitality-tourism","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4215,4223","location":"Henderson, NV, USA","infoId":"6339352965043512","pictureUrl":"https://uspic1.ok.com/post/image/fc2dfa4f-dccd-4b5b-b64c-e4037dc4d35f.jpg","videos":null,"title":"Shift Lead (Dunkin Donuts)","content":"Key Responsibilities:\r\n1. Team Supervision & Leadership: \r\n Lead and motivate team members during the shift to ensure they meet Dunkin’ Donuts' high standards of service and productivity. \r\n Assign tasks to team members, ensuring efficient use of time and resources. \r\n Provide guidance and direction to crew members, supporting their development and performance. \r\n Ensure that team members are following proper procedures and maintaining a positive work environment. \r\n Serve as a role model for excellent customer service, efficiency, and teamwork. \r\n 2. Customer Service: \r\n Ensure that customers receive prompt, friendly, and professional service at all times. \r\n Address customer complaints or concerns quickly and effectively, escalating to management if necessary. \r\n Ensure all customer orders are accurate and completed in a timely manner. \r\n Maintain a high level of customer satisfaction through positive interactions and quality service. \r\n 3. Operational Oversight: \r\n Oversee food preparation and ensure products meet Dunkin’s quality standards. \r\n Ensure that the restaurant’s environment remains clean, organized, and well-maintained during shifts. \r\n Assist with opening and closing duties, ensuring the store is prepared for the day’s operations and properly secured at the end of the shift. \r\n Monitor inventory levels and help ensure supplies are stocked and ready for service. \r\n 4. Health & Safety Compliance: \r\n Ensure adherence to food safety standards and sanitation procedures. \r\n Ensure that all employees are following health and safety regulations, including proper food handling and cleanliness. \r\n Ensure that all kitchen equipment is used properly and safely. \r\n 5. Cash Handling & Financial Responsibility: \r\n Oversee cash handling procedures, including register operations, drawer balancing, and customer transactions. \r\n Assist with tracking sales and labor data during the shift. \r\n Ensure that registers and cash are handled according to company policies and standards. \r\n 6. Training & Development: \r\n Assist in training new team members on Dunkin’ Donuts’ products, services, and policies. \r\n Provide ongoing training and support to staff to ensure they understand their roles and responsibilities. \r\n Help monitor and evaluate team member performance and provide feedback to improve skills and productivity. \r\n 7. Support Management: \r\n Support the restaurant management team in achieving sales targets and operational goals. \r\n Help maintain inventory control and assist in placing orders as needed. \r\n Assist with the management of daily operations, including ensuring the restaurant is fully staffed and that the team works together to meet customer demand. \r\n Report any operational issues or concerns to the Assistant Manager or Restaurant Manager. \r\n Qualifications:\r\n Experience: \r\n At least 1 year of experience in a food service or quick-service restaurant environment, with some experience in a supervisory or leadership role. \r\n Previous experience in customer service or restaurant operations is a plus. \r\n \r\n Skills: \r\n Strong leadership and team-building skills. \r\n Excellent communication and interpersonal skills. \r\n Ability to multitask, prioritize, and manage time effectively. \r\n Strong problem-solving skills and the ability to resolve customer issues or operational challenges. \r\n Ability to train and motivate staff members. \r\n \r\n Education: \r\n High school diploma or equivalent required. \r\n Additional training or certifications in food safety or leadership are a plus. \r\n \r\n Physical Requirements: \r\n Ability to stand, walk, and bend for extended periods of time. \r\n Ability to lift up to 25-50 pounds as needed. \r\n Ability to work in a fast-paced environment, handling multiple tasks simultaneously.\r\n ","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Workable","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1756714124000","seoName":"shift-lead-dunkin-donuts","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://us.ok.com/en/city-las-vegas/cate-management7/shift-lead-dunkin-donuts-6339352965043512/","localIds":"29","cateId":null,"tid":null,"logParams":{"tid":"0f6786a3-3866-435a-b428-be435542f7e7","sid":"e9b4f762-4d2c-4aed-b384-bcbc463c224c"},"attrParams":{"summary":null,"highLight":["Lead and motivate team members","Ensure high customer satisfaction","Oversee food preparation and safety"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Henderson,Nevada","unit":null}]},"addDate":1755261950393,"categoryName":"Management","postCode":null,"secondCateCode":"hospitality-tourism","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4215,4223","location":"Henderson, NV, USA","infoId":"6339202399052912","pictureUrl":"https://uspic1.ok.com/post/image/fc2dfa4f-dccd-4b5b-b64c-e4037dc4d35f.jpg","videos":null,"title":"Shift Lead (Sonic)","content":"Job Overview:\r\nThe Shift Lead at Sonic Drive-In is responsible for overseeing the daily operations during their shift, including supervising staff, ensuring quality customer service, maintaining cleanliness, and helping to achieve operational goals. 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Health, Safety & Sanitation: \r\n Ensure that food safety, sanitation, and hygiene standards are strictly followed by all staff members. \r\n Conduct regular safety checks of the restaurant’s equipment, kitchen, and workstations to ensure they are in proper working order. \r\n Maintain compliance with health and safety regulations, including employee safety protocols. \r\n 5. Cash Handling & POS: \r\n Oversee cash handling procedures, ensuring accuracy in cash register operations and transaction processing. \r\n Monitor and assist with the proper closing of cash registers at the end of the shift. \r\n Ensure that all transactions are processed correctly and that receipts are provided to customers. \r\n 6. Team Support & Motivation: \r\n Assist in training and developing new team members to ensure they understand their roles and responsibilities. \r\n Foster a positive, team-oriented work environment. \r\n Ensure that team members are motivated, engaged, and focused on delivering excellent service. \r\n Support the management team in handling staffing and operational challenges during the shift. \r\n 7. Assist with Administrative Duties: \r\n Support the management team with various administrative duties such as shift logs, tracking sales, and managing employee performance. \r\n Help with opening and closing procedures, including balancing cash drawers and ensuring the restaurant is properly secured. \r\n Qualifications:\r\n Experience: \r\n At least 1 year of experience in a fast-food or quick-service restaurant environment, with at least 6 months in a supervisory or leadership role. \r\n Experience in customer service and food service operations is preferred. \r\n \r\n Skills: \r\n Strong leadership and team-building abilities. \r\n Excellent communication skills, both verbal and written. \r\n Ability to multitask, prioritize, and manage time effectively. \r\n Strong problem-solving skills and the ability to handle customer service issues professionally. \r\n Ability to maintain composure in a fast-paced, high-pressure environment. \r\n \r\n Education: \r\n High school diploma or 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policies and standards. \r\n Monitor and manage store staffing levels and schedules. \r\n \r\n Team Leadership: \r\n Support hiring, training, and development of partners. \r\n Provide coaching and feedback to improve individual and team performance. \r\n Foster a positive work environment that promotes teamwork and partner engagement. \r\n \r\n Customer Experience: \r\n Model excellent customer service and ensure all partners do the same. \r\n Address customer concerns and resolve issues in a professional and timely manner. \r\n Ensure a clean, safe, and welcoming store environment. \r\n \r\n Business Management: \r\n Support store manager in achieving sales goals and managing expenses. \r\n Analyze store reports and metrics to improve performance. \r\n Contribute to local store marketing and community involvement initiatives. \r\n \r\n \r\nQualifications:\r\n 1+ years of retail or restaurant supervisory experience (Starbucks experience is a plus). \r\n Strong leadership, 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customer service. You will oversee all aspects of the store, including staff management, inventory control, financial performance, and training, while aligning with Starbucks' core values and company goals.\r\n\r\nKey Responsibilities:\r\n Store Leadership: Manage day-to-day operations of the store, ensuring smooth and efficient service, high-quality products, and a welcoming environment for customers.\r\n Team Management: Hire, train, develop, and coach store partners (employees) to provide exceptional customer service, meet performance goals, and develop their careers.\r\n Customer Experience: Lead by example to ensure customers receive high-quality products and experience outstanding service.\r\n Financial Performance: Monitor and manage store financials, including sales, labor costs, inventory, and budget adherence to meet or exceed performance goals.\r\n Inventory & Supply Management: Oversee inventory control and ordering, ensuring stock levels are maintained, and items are well-organized and displayed.\r\n Health & Safety Compliance: Ensure compliance with food safety regulations and Starbucks operational policies. Maintain cleanliness and safety standards in the store.\r\n Marketing & Community Engagement: Drive local marketing initiatives and build relationships with customers and the community to foster a loyal customer base.\r\n Problem Solving & Conflict Resolution: Address customer and employee concerns, resolving issues effectively and maintaining a positive work environment.\r\n Performance Reporting: Track store performance and create action plans to achieve business goals. Report to district managers and corporate leadership on store performance.\r\n \r\nRequirements:\r\n Proven experience as a General Manager, Assistant Manager, or Supervisor in a fast-paced retail, foodservice, or hospitality environment.\r\n Strong leadership skills with the ability to motivate, coach, and develop a team.\r\n Excellent customer service and communication skills, with a focus on building relationships.\r\n Ability to manage financials, including P&L statements, budgets, and cost control.\r\n Knowledge of inventory management and ordering processes.\r\n Ability to work a flexible schedule, including early mornings, evenings, weekends, and holidays.\r\n Strong problem-solving skills and the ability to think quickly under pressure.\r\n ","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Workable","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1756713132000","seoName":"starbucks-general-manager","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://us.ok.com/en/city-las-vegas/cate-management7/starbucks-general-manager-6339350609446712/","localIds":"29","cateId":null,"tid":null,"logParams":{"tid":"7f52254e-59ef-4e6f-8a0b-8f1202e3d949","sid":"e9b4f762-4d2c-4aed-b384-bcbc463c224c"},"attrParams":{"summary":null,"highLight":["Lead store operations and team","Ensure customer satisfaction","Manage financial performance"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Henderson,Nevada","unit":null}]},"addDate":1755261766363,"categoryName":"Management","postCode":null,"secondCateCode":"hospitality-tourism","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4215,4223","location":"Henderson, NV, USA","infoId":"6349997765184112","pictureUrl":"https://uspic1.ok.com/post/image/fc2dfa4f-dccd-4b5b-b64c-e4037dc4d35f.jpg","videos":null,"title":"Starbucks Shift Leader","content":"Join us and inspire with every cup!\r\nAt Starbucks, it’s all about connection. People are at the heart of who we are, especially the people that are a part of our store team. We connect with each other, our customers and our communities to make a positive impact every day. We believe in working together to make a difference and in celebrating our shared success, which is why we call ourselves Starbucks “partners.” Starbucks is a place of warmth and belonging, where everyone is welcome, and we value the unique experiences that each partner brings to our team!\r\nAs a Starbucks shift supervisor, you’ll be a role model of the store operations standards that define our Starbucks Experience. You’ll lead each shift, working alongside a team of baristas to deliver quality customer service and expertly-crafted products. You’ll be in an energetic store environment where you’ll have the ability to positively influence and guide others, maintain an encouraging team environment, and grow your leadership skills. We believe our shift supervisors are leaders in creating an uplifting experience for our customers and partners alike.\r\n\r\n \r\n\r\n\r\nRequirements\r\nYou’d make a great shift supervisor if you:\r\nTake initiative and act as a role model to others. \r\nEnjoy working as a team and motivating others.\r\nUnderstand how to create a great customer service experience.\r\nHave a focus on quality and take pride in your work.\r\nAre confident in leading, deploying, and guiding others.\r\nAre open to learning new things (especially the latest beverage recipe!)\r\nAre experienced with responsibilities like cash-handling and store safety.\r\nCan keep cool and calm in a fast-paced, energetic work environment.\r\nHave excellent communications skills.\r\n","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Workable","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1756712391000","seoName":"starbucks-shift-leader","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://us.ok.com/en/city-las-vegas/cate-management7/starbucks-shift-leader-6349997765184112/","localIds":"29","cateId":null,"tid":null,"logParams":{"tid":"53a905e5-f73f-4ba6-8e2a-e85ac1ee9b33","sid":"e9b4f762-4d2c-4aed-b384-bcbc463c224c"},"attrParams":{"summary":null,"highLight":["Lead store team operations","Deliver exceptional customer service","Develop leadership skills"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Henderson,Nevada","unit":null}]},"addDate":1756093575404,"categoryName":"Management","postCode":null,"secondCateCode":"hospitality-tourism","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4215,4223","location":"Henderson, NV, USA","infoId":"6349981457433912","pictureUrl":"https://uspic1.ok.com/post/image/fc2dfa4f-dccd-4b5b-b64c-e4037dc4d35f.jpg","videos":null,"title":"Dunkin Donuts (Assistant Manager)","content":"Job Overview:\r\nThe Assistant Manager at Dunkin' Donuts is responsible for overseeing daily operations, managing staff, ensuring excellent customer service, maintaining quality standards, and achieving sales goals. 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Financial & Administrative Duties: \r\n Assist in managing the store’s financial performance, including meeting sales goals and controlling costs. \r\n Monitor labor and food costs, adjusting staffing or supply levels as needed to improve profitability. \r\n Handle cash management duties, including preparing daily deposits, handling register transactions, and ensuring accuracy in financial reporting. \r\n Help prepare and review operational reports, including sales, inventory, and labor hours. \r\n 5. Health, Safety & Compliance: \r\n Ensure compliance with all local, state, and federal health regulations, including food safety and employee health standards. \r\n Oversee restaurant cleanliness, making sure all work areas, equipment, and dining areas meet health and sanitation standards. \r\n Conduct safety checks and ensure proper use of kitchen equipment. \r\n 6. Team Development & Training: \r\n Train and develop new team members to ensure they understand their roles and Dunkin's high standards of service. \r\n Help evaluate staff performance and provide constructive feedback for continuous improvement. \r\n Provide leadership and direction during shifts, ensuring employees are motivated and working efficiently. \r\n 7. Assist with Opening/Closing: \r\n Help manage opening and closing procedures, ensuring the restaurant is ready for the day’s service and secured at the end of the day. \r\n Ensure that all cleaning and maintenance tasks are completed during opening/closing shifts. \r\n Qualifications:\r\n Experience: \r\n 1-2 years of experience in the food service industry, with at least 1 year in a supervisory or management position. \r\n Previous experience in a quick-service restaurant (QSR) environment is preferred. \r\n \r\n Skills: \r\n Strong leadership and team-building skills. \r\n Excellent communication and interpersonal skills. \r\n Ability to multitask and prioritize in a fast-paced environment. \r\n Strong problem-solving and conflict-resolution skills. \r\n Ability to manage cash, inventory, and other operational tasks. \r\n Knowledge of food safety standards and sanitation practices. \r\n \r\n Education: \r\n High school diploma or equivalent required; a degree in hospitality or business is a plus. \r\n \r\n Physical Requirements: \r\n Ability to stand for extended periods and perform physical tasks. \r\n Ability to lift up to 50 pounds. \r\n Ability to work in a fast-paced, high-energy environment.\r\n ","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Workable","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1756712132000","seoName":"dunkin-donuts-assistant-manager","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://us.ok.com/en/city-las-vegas/cate-management7/dunkin-donuts-assistant-manager-6349981457433912/","localIds":"29","cateId":null,"tid":null,"logParams":{"tid":"b1b9a2a7-70dd-4c6d-9ed8-fb6cf945f5eb","sid":"e9b4f762-4d2c-4aed-b384-bcbc463c224c"},"attrParams":{"summary":null,"highLight":["Manage daily restaurant operations","Lead and train staff teams","Ensure food safety and customer satisfaction"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Henderson,Nevada","unit":null}]},"addDate":1756092301361,"categoryName":"Management","postCode":null,"secondCateCode":"hospitality-tourism","kycTag":null,"pictureUrls":null,"isFavorite":false}],"localIds":"29,31262","pageTitle":"Management in Las Vegas","topCateCode":"jobs","catePath":"4000,4215,4223","cateName":"Jobs,Hospitality & Tourism,Management","breadCrumbSeo":{"type":"BreadcrumbList","itemListElement":[{"position":1,"name":"Home","item":"https://us.ok.com/en/city-las-vegas/","@type":"ListItem"},{"position":2,"name":"Jobs","item":"https://us.ok.com/en/city-las-vegas/cate-jobs/","@type":"ListItem"},{"position":3,"name":"Hospitality & Tourism","item":"https://us.ok.com/en/city-las-vegas/cate-hospitality-tourism/","@type":"ListItem"},{"position":4,"name":"Management","item":"http://us.ok.com/en/city-las-vegas/cate-management7/","@type":"ListItem"}],"@type":"BreadcrumbList","@context":"https://schema.org"},"cateCode":"management7","total":16,"sortList":[{"sortName":"Best Match","sortId":0},{"sortName":"Newest First","sortId":1}],"breadCrumb":[{"name":"Home","link":"https://us.ok.com/en/city-las-vegas/"},{"name":"Jobs","link":"https://us.ok.com/en/city-las-vegas/cate-jobs/"},{"name":"Hospitality & Tourism","link":"https://us.ok.com/en/city-las-vegas/cate-hospitality-tourism/"},{"name":"Management","link":null}],"tdk":{"type":"tdk","title":"Las Vegas Management Job Listings - 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Management in Las Vegas
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Management
Las Vegas
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Job Type
Workplace type
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Location:Las Vegas
Category:Management
Shift Lead (Charley's Cheesesteak)63846454325249120
Workable
Shift Lead (Charley's Cheesesteak)
Key Responsibilities: Team Leadership: Supervise crew during shifts Train and mentor team members Motivate staff to meet service and cleanliness standards Customer Experience: Ensure guests have a great experience every time Resolve customer issues in a friendly and efficient manner Operations: Manage opening and closing duties Monitor food prep and cleanliness Ensure compliance with food safety and sanitation guidelines Cash Handling: Operate the cash register and handle transactions accurately Perform shift cash reconciliations Requirements: Experience: 1+ year in a food service or retail environment (leadership experience is a plus) Skills: Strong communication and leadership skills Ability to stay calm under pressure and lead by example Other: Must be able to work nights, weekends, and holidays Ability to lift 30–50 lbs and stand for long periods
Las Vegas, NV, USA
Negotiable Salary
Assistant General Manager-Sbarro63846449377409121
Workable
Assistant General Manager-Sbarro
Las Vegas Petroleum is expanding its portfolio with well-known food brands, including the popular Sbarro, and we are seeking an enthusiastic Assistant General Manager - Sbarro to join our team. As the Assistant General Manager for Sbarro, you will ensure the successful operations of our location within the travel center, providing delicious food and outstanding service to our customers. Key Responsibilities: Assist the General Manager in the day-to-day operations of the Sbarro restaurant, maintaining high standards for quality, service, and cleanliness. Support recruitment, training, and ongoing development of kitchen and service staff to promote a productive and positive work environment. Engage with customers, delivering exceptional service and addressing any inquiries or concerns effectively. Monitor inventory levels, assist with ordering supplies, and manage costs to ensure profitability. Ensure compliance with health and safety regulations, implementing best practices for food handling and sanitation. Collaborate with management in developing marketing strategies to promote Sbarro's offerings and increase sales. If you have a passion for food service and a commitment to ensuring customer satisfaction while leading a team, we want to hear from you! Requirements Experience: 2-4 years in a supervisory or management role within a food service or restaurant setting. Leadership Skills: Proven ability to lead a team, with strong motivational and interpersonal skills. Customer Focus: Dedicated to providing excellent customer service with a friendly and approachable demeanor. Operational Knowledge: Familiarity with restaurant operations, including food preparation, service standards, and staff management. Financial Acumen: Experience in managing budgets, controlling costs, and analyzing sales performance. Communication Skills: Strong verbal and written communication skills for effective teamwork and customer interaction. Flexibility: Availability to work varied hours, including evenings, weekends, and holidays, as needed.
Las Vegas, NV, USA
Negotiable Salary
Shift Lead-Bojangles63392069390851122
Workable
Shift Lead-Bojangles
Las Vegas Petroleum is expanding! We are looking for a Shift Lead for our new Bojangles restaurant. The Shift Lead is responsible for managing the operations of the restaurant during shifts. This role includes supervising staff, ensuring excellent customer service, and maintaining food safety and quality standards. The Lead will work closely with the management team to implement operational strategies and create a positive dining experience for patrons while optimizing productivity and team performance. Pay: $16-17 per hour. Key Responsibilities: Staff Management: Supervise and direct team members, providing training and support to ensure they perform their duties effectively. Customer Experience: Ensure that all customers receive prompt and friendly service, addressing any complaints or issues that arise. Food Preparation: Oversee food preparation processes, ensuring quality, safety, and cleanliness standards are strictly followed. Inventory Control: Manage inventory levels, order supplies, and ensure that the kitchen is stocked efficiently. Cash Management: Handle cash transactions and ensure accurate financial reporting at the end of each shift. Operational Efficiency: Assist in effectively managing the restaurant's operations to maximize profitability and efficiency. Compliance: Ensure all health, safety, and sanitation regulations are adhered to at all times. Requirements High school diploma or equivalent; relevant culinary or food service education is a plus. At least 1-3 years of experience in the food service industry, with leadership or supervisory experience preferred. Strong leadership skills and ability to motivate a diverse team. Excellent customer service and communication skills. Knowledge of food safety regulations and health department standards. Ability to handle cash and basic accounting functions. Flexibility to work various shifts, including evenings, weekends, and holidays. Physical Requirements: Must be able to stand for long periods and perform manual tasks related to food preparation. Ability to lift heavy items, up to 50 pounds, as required.
Las Vegas, NV, USA
$16-17/hour
Assistant General Manager-Charley's Cheesesteak63392058031107123
Workable
Assistant General Manager-Charley's Cheesesteak
Join the vibrant team at Las Vegas Petroleum, specifically at our Charley’s Cheesesteak location, as an Assistant General Manager. In this role, you will contribute to the daily operations of our restaurant, ensuring we're providing our guests with the highest quality food and service. You will work alongside the General Manager to maintain our standards of excellence while fostering a dynamic and engaging environment for both team members and guests. Key Responsibilities: Assist in the daily operations of the Charley’s Cheesesteak restaurant, ensuring all procedures and standards are met. Support in hiring, training, and supervising staff, creating a motivated and productive work environment. Engage with customers to ensure a memorable dining experience, addressing any issues that may arise. Help oversee financial performance by monitoring sales, managing inventory, and assisting with budgeting processes. Ensure compliance with health and safety regulations while maintaining a clean, safe, and organized dining environment. Assist in developing and implementing promotional strategies to drive sales and improve customer engagement. Collaborate with the General Manager on staff development and team-building initiatives. If you are passionate about great food and excellent service and have the leadership skills to help drive our team to success, we would love to meet you! Requirements Qualifications: Experience: 2-4 years in a management or leadership role in the food and beverage industry, preferably in fast-casual dining. Leadership Skills: Demonstrable ability to motivate and develop a team, with strong interpersonal skills. Customer Service Orientation: Dedication to providing exceptional guest experiences with a positive and energetic attitude. Financial Proficiency: Understanding of revenue management, cost control, and budgeting processes. Problem-Solving Abilities: Strong analytical skills to effectively address operational challenges. Communication Skills: Excellent written and verbal communication skills for effective interaction with guests and staff. Flexible Schedule: Availability to work various shifts, including evenings, weekends, and holidays.
Las Vegas, NV, USA
Negotiable Salary
Shift Lead (Charley's Cheesesteak Rainbow and Oquendo)63392024433665124
Workable
Shift Lead (Charley's Cheesesteak Rainbow and Oquendo)
Job Summary: The Shift Lead is responsible for assisting in overseeing daily store operations, ensuring that the team delivers high-quality customer service, and supporting the management team in maintaining store standards. The Shift Lead will lead by example, guide team members, and ensure that all tasks are completed efficiently, safely, and according to Charley’s Cheesesteaks standards. Key Responsibilities: Team Leadership & Supervision: Supervise and provide direction to team members during shifts, ensuring they are completing tasks effectively and maintaining a positive work environment. Motivate team members to achieve individual and store-wide goals, including customer service, speed of service, and cleanliness. Assist in training and mentoring new employees. Customer Service: Ensure exceptional customer service by setting a high standard of customer interaction, resolving any issues that may arise, and assisting customers when necessary. Handle customer complaints and concerns in a professional and efficient manner, ensuring customer satisfaction. Operational Efficiency: Oversee the preparation and serving of food, ensuring it meets Charley’s Cheesesteaks’ quality standards. Monitor and ensure that the store is following all health and safety guidelines. Ensure the store is clean, organized, and well-stocked throughout the shift. Assist in inventory management and stock replenishment as needed. Shift Management: Handle cash register operations, including opening and closing procedures, balancing cash drawers, and making deposits. Assist in scheduling and managing labor to ensure shifts are adequately staffed. Ensure timely opening and closing procedures are followed, including locking/unlocking the store. Communication: Serve as a liaison between the management team and staff, communicating any important information or updates. Ensure all staff are aware of daily goals, sales targets, and any special promotions. Report any operational issues or employee concerns to management. Performance Tracking: Assist in monitoring daily sales and labor goals, reporting any discrepancies. Support managers in implementing performance improvement plans and recognize exceptional employee performance. Qualifications: High school diploma or equivalent (some positions may require additional education or certifications). Prior experience in a fast-paced food service environment, preferably in a supervisory or leadership role. Strong leadership, communication, and organizational skills. Ability to work in a fast-paced, team-oriented environment. Ability to multitask and manage time effectively. Must have a positive attitude and the ability to motivate and guide a team. Basic knowledge of food safety and sanitation standards. Flexibility to work a variety of shifts, including nights, weekends, and holidays.
Las Vegas, NV, USA
Negotiable Salary
Shift Lead (Sbarro)63499813765633125
Workable
Shift Lead (Sbarro)
The Shift Lead at Sbarro is integral in managing the daily operations of the Sbarro location within the travel center. This role involves supervising the team, ensuring quality food preparation, and delivering exceptional customer service. The Shift Lead will assist in maintaining inventory levels, managing cash transactions, and upholding health and safety standards. This position requires strong leadership and communication skills to foster a positive environment for both customers and team members. Key Responsibilities: Team Management: Supervise staff during shifts, providing direction, training, and support. Customer Service: Ensure customers receive prompt, friendly service, and address any concerns or issues. Food Quality Control: Oversee food preparation and presentation to ensure high-quality standards are met. Inventory Management: Assist in monitoring and managing inventory levels, including ordering supplies as necessary. Cash Handling: Ensure accurate cash register operations and financial reporting at the end of each shift. Health and Safety Standards: Maintain compliance with health regulations and safety protocols. Operational Communication: Communicate effectively with management and team members regarding operational needs and improvements. Requirements High school diploma or equivalent; additional education in food service management is a plus. 1-2 years of experience in food service or retail, with leadership or supervisory experience preferred. Strong leadership and team-building skills. Excellent communication skills, both verbal and written. Ability to resolve customer issues in a calm and professional manner. Basic knowledge of food safety practices and inventory management. Flexible availability, including the ability to work nights, weekends, and holidays as needed. Physical Requirements: Must be able to stand for long periods and lift items weighing up to 50 pounds. Ability to perform repetitive motions such as cooking, assembling, and serving food products.
Las Vegas, NV, USA
Negotiable Salary
Assistant General Manager (Bojangles)63500041391747126
Workable
Assistant General Manager (Bojangles)
Position Summary: LV Petroleum is expanding! We are currently hiring for our Bojangles restaurant in the Las Vegas market. The Assistant General Manager (AGM) plays a key leadership role in the day-to-day operations of the restaurant. Working alongside the General Manager, the AGM helps ensure top-quality customer service, operational excellence, and team development. This position is responsible for helping lead the team, manage inventory, uphold Bojangles’ brand standards, and drive store performance. Pay: $18-20 per hour Key Responsibilities: Assist the General Manager in overseeing restaurant operations, including food quality, speed of service, cleanliness, and staff performance. Ensure consistent, high-quality guest experiences by coaching team members and holding them accountable to standards. Help recruit, train, and develop employees to build a strong, effective team. Support inventory management, ordering, and cost control efforts. Monitor compliance with food safety, sanitation, and workplace safety regulations. Manage shifts effectively, including opening/closing procedures, labor deployment, and handling customer concerns. Drive sales through excellent service and suggestive selling. Serve as the acting General Manager when the GM is not present. Requirements 1–2 years of restaurant leadership or shift management experience (Quick Service or Fast Casual preferred) Strong communication and problem-solving skills Proven ability to lead, train, and motivate teams Basic knowledge of labor management and food cost control Availability to work flexible hours, including weekends and holidays
Las Vegas, NV, USA
$18-20/hour
Assistant Manager (Sonic)63846045263107127
Workable
Assistant Manager (Sonic)
Key Responsibilities: 1. Staff Management & Leadership: Assist in recruiting, hiring, and training team members, ensuring they understand job responsibilities and company policies. Supervise and lead the team during shifts to ensure high productivity and morale. Assign and delegate tasks to employees while ensuring they follow proper operational procedures and safety guidelines. Provide ongoing coaching, feedback, and performance evaluations to staff members. Manage staff schedules to ensure adequate coverage during peak hours. Resolve conflicts or issues among employees and maintain a positive work environment. 2. Customer Service: Ensure all customers receive fast, friendly, and accurate service in line with Sonic’s customer service standards. Address customer complaints, concerns, or issues promptly and professionally. Maintain high customer satisfaction by ensuring orders are correct and delivered quickly. Encourage customer feedback and suggestions for continuous improvement. 3. Operational Oversight: Oversee the preparation and delivery of food to ensure it meets quality standards and is served in a timely manner. Monitor and ensure the kitchen, dining areas, and drive-thru are clean and well-maintained. Support the management team in the opening and closing of the restaurant. Ensure that food safety, cleanliness, and sanitation standards are followed by all staff members. Ensure the efficient and safe operation of kitchen equipment and POS systems. 4. Inventory & Supply Management: Assist in managing inventory levels and ordering supplies as needed. Monitor food waste and implement strategies to reduce it. Ensure that food and beverage products are stored properly and within health and safety regulations. 5. Financial & Cash Management: Assist in managing labor costs, food costs, and other operational expenses to maintain profitability. Handle cash, credit, and other payment transactions accurately. Help with daily cash reconciliation, deposit preparation, and financial reporting. Monitor sales trends and suggest strategies to maximize sales and improve performance. 6. Health, Safety & Compliance: Ensure compliance with all local, state, and federal regulations, including health, food safety, and labor laws. Enforce sanitation standards, ensuring that the restaurant adheres to all required cleanliness and hygiene practices. Oversee staff training on safety protocols and emergency procedures. 7. Team Development & Motivation: Foster a positive work culture, promoting teamwork, collaboration, and employee engagement. Identify training needs and provide development opportunities for team members. Help the management team with employee recognition and retention efforts. Qualifications: Experience: 1-2 years of experience in a fast-food or quick-service restaurant environment, with at least 6 months in a supervisory role. Experience with customer service and staff management is preferred. Skills: Strong leadership and team-building skills. Excellent communication and interpersonal skills. Ability to multitask and manage time effectively in a fast-paced environment. Problem-solving and decision-making skills. Basic knowledge of food safety, sanitation, and health regulations. Proficiency with point-of-sale (POS) systems and other restaurant management tools. Education: High school diploma or equivalent required; college degree in business, hospitality, or related field is a plus. Physical Requirements: Ability to stand, walk, and bend for long periods of time. Ability to lift up to 50 pounds as needed. Ability to work in a fast-paced, high-energy environment.
Henderson, NV, USA
Negotiable Salary
Shift lead (Miss J's Cafe)63846033049475128
Workable
Shift lead (Miss J's Cafe)
Key Responsibilities: 1. Staff Supervision & Leadership: Lead and motivate team members during your shift to ensure excellent service, efficiency, and productivity. Assign tasks to staff members based on the needs of the cafe, ensuring the team works effectively together. Provide support and guidance to staff, ensuring they follow cafe procedures and provide high-quality service. Monitor staff performance, providing feedback and assistance to help improve skills and customer service. 2. Customer Service: Ensure customers receive prompt, friendly, and professional service at all times. Address customer concerns or complaints and resolve issues effectively and efficiently. Maintain a clean, inviting environment for customers, ensuring their experience is positive from start to finish. Lead by example in creating a customer-focused environment, ensuring customers' needs are met promptly. 3. Operations Management: Oversee daily cafe operations to ensure smooth service, from opening to closing. Ensure the cafe is well-stocked with necessary ingredients, supplies, and equipment throughout the shift. Maintain inventory levels and help track stock to prevent shortages or overstocking. Help monitor food preparation and service to ensure quality, accuracy, and timeliness. Handle opening and closing duties, including securing the cafe, checking inventory, and ensuring all equipment is properly stored. 4. Cash Handling & Financial Responsibilities: Operate the cash register, handle cash transactions, and ensure register accuracy. Assist in preparing bank deposits, balancing cash drawers, and completing shift reports. Ensure accurate reporting of sales and payments, following proper procedures for cash management. 5. Health & Safety Compliance: Ensure that all health and safety regulations are adhered to during your shift. Monitor food safety standards, including proper food handling, storage, and sanitation practices. Ensure the cafe is clean and well-maintained, including the kitchen, dining areas, and restrooms. Ensure that employees follow proper safety protocols, including using equipment safely and maintaining a clean work environment. 6. Teamwork & Communication: Foster a positive and collaborative work environment by encouraging teamwork. Communicate effectively with staff and management to ensure smooth operations. Report any issues or challenges that arise during your shift to the Assistant Manager or Restaurant Manager. 7. Training & Development: Assist with training and onboarding new employees, ensuring they understand their roles and responsibilities. Provide ongoing support to staff and encourage skill development through feedback and mentoring. Help ensure that all employees adhere to cafe standards, policies, and procedures. Qualifications: Experience: 1-2 years of experience in food service or hospitality, with prior experience in a supervisory or leadership role preferred. Previous experience in a café, restaurant, or similar environment is a plus.
Henderson, NV, USA
Negotiable Salary
Assistant Manager (Miss J's Cafe)63393559953539129
Workable
Assistant Manager (Miss J's Cafe)
Key Responsibilities: 1. Staff Supervision & Training: Supervise and lead cafe staff during shifts, ensuring all team members are performing their duties efficiently and following company policies. Assist in recruiting, hiring, and training new employees, ensuring they understand their roles and responsibilities. Provide ongoing coaching and feedback to staff, helping them improve their skills and performance. Ensure all employees adhere to the cafe’s standards of service, cleanliness, and safety. 2. Customer Service: Ensure customers receive prompt, friendly, and professional service at all times. Handle customer complaints, concerns, or special requests in a positive and professional manner, resolving issues quickly and effectively. Ensure that customer orders are accurate and delivered with quality and consistency. Maintain a clean and welcoming environment for customers at all times. 3. Operations Management: Oversee daily cafe operations, ensuring that all tasks are completed efficiently and according to established procedures. Assist in managing cafe inventory, ensuring that stock levels are maintained, and products are ordered in a timely manner. Help manage the cafe’s cash flow, including handling cash, making deposits, and balancing registers. Ensure all equipment is maintained, cleaned, and operating properly. 4. Health, Safety, & Compliance: Ensure all health, safety, and sanitation guidelines are followed, including proper food handling, cleaning procedures, and employee hygiene. Ensure compliance with local health regulations and safety standards. Help maintain cleanliness and organization of the kitchen, dining areas, and restrooms. 5. Financial & Administrative Support: Assist in achieving financial goals, including sales, labor costs, and maintaining budgetary goals. Help track and monitor key performance indicators, such as sales trends and employee performance. Support the management team in analyzing sales reports and making adjustments to operational strategies as needed. 6. Teamwork & Communication: Foster a positive and collaborative work environment by encouraging teamwork and open communication. Act as a liaison between staff and management, ensuring that issues are addressed promptly. Assist with the scheduling of shifts and help ensure adequate staffing levels during busy periods. 7. Additional Duties: Assist with opening and closing the cafe, ensuring that all procedures are followed and the cafe is secure. Perform other tasks as directed by the General Manager or Restaurant Manager. Qualifications: Experience: 1-2 years of experience in a supervisory or management role in the foodservice or hospitality industry is preferred. Previous experience in a cafe, restaurant, or similar establishment is a plus. Skills: Strong leadership, organizational, and communication skills. Ability to manage time effectively, handle multiple tasks, and prioritize in a fast-paced environment. Strong customer service skills with a focus on creating a welcoming atmosphere for guests. Basic financial and business acumen, including experience with cash handling and inventory management. Ability to handle difficult situations and customer complaints professionally.
Henderson, NV, USA
Negotiable Salary
Shift Lead (Dunkin Donuts)633935296504351210
Workable
Shift Lead (Dunkin Donuts)
Key Responsibilities: 1. Team Supervision & Leadership: Lead and motivate team members during the shift to ensure they meet Dunkin’ Donuts' high standards of service and productivity. Assign tasks to team members, ensuring efficient use of time and resources. Provide guidance and direction to crew members, supporting their development and performance. Ensure that team members are following proper procedures and maintaining a positive work environment. Serve as a role model for excellent customer service, efficiency, and teamwork. 2. Customer Service: Ensure that customers receive prompt, friendly, and professional service at all times. Address customer complaints or concerns quickly and effectively, escalating to management if necessary. Ensure all customer orders are accurate and completed in a timely manner. Maintain a high level of customer satisfaction through positive interactions and quality service. 3. Operational Oversight: Oversee food preparation and ensure products meet Dunkin’s quality standards. Ensure that the restaurant’s environment remains clean, organized, and well-maintained during shifts. Assist with opening and closing duties, ensuring the store is prepared for the day’s operations and properly secured at the end of the shift. Monitor inventory levels and help ensure supplies are stocked and ready for service. 4. Health & Safety Compliance: Ensure adherence to food safety standards and sanitation procedures. Ensure that all employees are following health and safety regulations, including proper food handling and cleanliness. Ensure that all kitchen equipment is used properly and safely. 5. Cash Handling & Financial Responsibility: Oversee cash handling procedures, including register operations, drawer balancing, and customer transactions. Assist with tracking sales and labor data during the shift. Ensure that registers and cash are handled according to company policies and standards. 6. Training & Development: Assist in training new team members on Dunkin’ Donuts’ products, services, and policies. Provide ongoing training and support to staff to ensure they understand their roles and responsibilities. Help monitor and evaluate team member performance and provide feedback to improve skills and productivity. 7. Support Management: Support the restaurant management team in achieving sales targets and operational goals. Help maintain inventory control and assist in placing orders as needed. Assist with the management of daily operations, including ensuring the restaurant is fully staffed and that the team works together to meet customer demand. Report any operational issues or concerns to the Assistant Manager or Restaurant Manager. Qualifications: Experience: At least 1 year of experience in a food service or quick-service restaurant environment, with some experience in a supervisory or leadership role. Previous experience in customer service or restaurant operations is a plus. Skills: Strong leadership and team-building skills. Excellent communication and interpersonal skills. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to resolve customer issues or operational challenges. Ability to train and motivate staff members. Education: High school diploma or equivalent required. Additional training or certifications in food safety or leadership are a plus. Physical Requirements: Ability to stand, walk, and bend for extended periods of time. Ability to lift up to 25-50 pounds as needed. Ability to work in a fast-paced environment, handling multiple tasks simultaneously.
Henderson, NV, USA
Negotiable Salary
Shift Lead (Sonic)633920239905291211
Workable
Shift Lead (Sonic)
Job Overview: The Shift Lead at Sonic Drive-In is responsible for overseeing the daily operations during their shift, including supervising staff, ensuring quality customer service, maintaining cleanliness, and helping to achieve operational goals. The Shift Lead will manage the restaurant’s tasks, support the team, and ensure that customers receive fast, friendly, and accurate service in a fun, fast-paced environment. Key Responsibilities: 1. Staff Supervision & Leadership: Lead and motivate team members to ensure a positive work environment and high productivity. Assign and delegate tasks to crew members to ensure the efficient operation of the restaurant. Provide guidance to team members and ensure they are following proper procedures, safety standards, and Sonic’s customer service expectations. Provide coaching and feedback to staff to improve performance and address any issues as they arise. Ensure that the team is ready to work and prepared to meet service goals during the shift. 2. Customer Service: Ensure customers receive fast, friendly, and accurate service during the shift. Monitor customer interactions and ensure satisfaction, addressing complaints or concerns professionally and promptly. Ensure that all customer orders are prepared correctly and delivered in a timely manner. Handle customer service issues and complaints, escalating them to management when necessary. 3. Operational Efficiency: Monitor and oversee food preparation, ensuring it meets Sonic’s quality and presentation standards. Ensure that all areas of the restaurant, including the kitchen, dining area, and drive-thru, are clean and well-maintained. Assist in managing the pace of the shift, ensuring smooth service flow, especially during peak hours. Keep track of inventory during the shift, assisting with stock management to minimize waste and maintain supplies. 4. Health, Safety & Sanitation: Ensure that food safety, sanitation, and hygiene standards are strictly followed by all staff members. Conduct regular safety checks of the restaurant’s equipment, kitchen, and workstations to ensure they are in proper working order. Maintain compliance with health and safety regulations, including employee safety protocols. 5. Cash Handling & POS: Oversee cash handling procedures, ensuring accuracy in cash register operations and transaction processing. Monitor and assist with the proper closing of cash registers at the end of the shift. Ensure that all transactions are processed correctly and that receipts are provided to customers. 6. Team Support & Motivation: Assist in training and developing new team members to ensure they understand their roles and responsibilities. Foster a positive, team-oriented work environment. Ensure that team members are motivated, engaged, and focused on delivering excellent service. Support the management team in handling staffing and operational challenges during the shift. 7. Assist with Administrative Duties: Support the management team with various administrative duties such as shift logs, tracking sales, and managing employee performance. Help with opening and closing procedures, including balancing cash drawers and ensuring the restaurant is properly secured. Qualifications: Experience: At least 1 year of experience in a fast-food or quick-service restaurant environment, with at least 6 months in a supervisory or leadership role. Experience in customer service and food service operations is preferred. Skills: Strong leadership and team-building abilities. Excellent communication skills, both verbal and written. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to handle customer service issues professionally. Ability to maintain composure in a fast-paced, high-pressure environment. Education: High school diploma or equivalent is required. Additional certifications in food safety or leadership are a plus. Physical Requirements: Ability to stand, walk, bend, and lift up to 50 pounds. Ability to work in a fast-paced environment for extended periods of time.
Henderson, NV, USA
Negotiable Salary
Assistant Manager (Starbucks)634999336253451212
Workable
Assistant Manager (Starbucks)
Key Responsibilities: Operational Support: Assist in managing daily store operations, including opening/closing procedures, cash handling, and inventory. Ensure adherence to Starbucks operational policies and standards. Monitor and manage store staffing levels and schedules. Team Leadership: Support hiring, training, and development of partners. Provide coaching and feedback to improve individual and team performance. Foster a positive work environment that promotes teamwork and partner engagement. Customer Experience: Model excellent customer service and ensure all partners do the same. Address customer concerns and resolve issues in a professional and timely manner. Ensure a clean, safe, and welcoming store environment. Business Management: Support store manager in achieving sales goals and managing expenses. Analyze store reports and metrics to improve performance. Contribute to local store marketing and community involvement initiatives. Qualifications: 1+ years of retail or restaurant supervisory experience (Starbucks experience is a plus). Strong leadership, interpersonal, and communication skills. Ability to work a flexible schedule, including early mornings, evenings, weekends, and holidays. High school diploma or equivalent (college degree preferred).
Henderson, NV, USA
Negotiable Salary
Starbucks (General Manager)633935060944671213
Workable
Starbucks (General Manager)
Position Overview: As the General Manager of a Starbucks store, you will lead a team of passionate individuals, ensuring operational excellence, driving store performance, and creating an environment of exceptional customer service. You will oversee all aspects of the store, including staff management, inventory control, financial performance, and training, while aligning with Starbucks' core values and company goals. Key Responsibilities: Store Leadership: Manage day-to-day operations of the store, ensuring smooth and efficient service, high-quality products, and a welcoming environment for customers. Team Management: Hire, train, develop, and coach store partners (employees) to provide exceptional customer service, meet performance goals, and develop their careers. Customer Experience: Lead by example to ensure customers receive high-quality products and experience outstanding service. Financial Performance: Monitor and manage store financials, including sales, labor costs, inventory, and budget adherence to meet or exceed performance goals. Inventory & Supply Management: Oversee inventory control and ordering, ensuring stock levels are maintained, and items are well-organized and displayed. Health & Safety Compliance: Ensure compliance with food safety regulations and Starbucks operational policies. Maintain cleanliness and safety standards in the store. Marketing & Community Engagement: Drive local marketing initiatives and build relationships with customers and the community to foster a loyal customer base. Problem Solving & Conflict Resolution: Address customer and employee concerns, resolving issues effectively and maintaining a positive work environment. Performance Reporting: Track store performance and create action plans to achieve business goals. Report to district managers and corporate leadership on store performance. Requirements: Proven experience as a General Manager, Assistant Manager, or Supervisor in a fast-paced retail, foodservice, or hospitality environment. Strong leadership skills with the ability to motivate, coach, and develop a team. Excellent customer service and communication skills, with a focus on building relationships. Ability to manage financials, including P&L statements, budgets, and cost control. Knowledge of inventory management and ordering processes. Ability to work a flexible schedule, including early mornings, evenings, weekends, and holidays. Strong problem-solving skills and the ability to think quickly under pressure.
Henderson, NV, USA
Negotiable Salary
Starbucks Shift Leader634999776518411214
Workable
Starbucks Shift Leader
Join us and inspire with every cup! At Starbucks, it’s all about connection. People are at the heart of who we are, especially the people that are a part of our store team. We connect with each other, our customers and our communities to make a positive impact every day. We believe in working together to make a difference and in celebrating our shared success, which is why we call ourselves Starbucks “partners.” Starbucks is a place of warmth and belonging, where everyone is welcome, and we value the unique experiences that each partner brings to our team! As a Starbucks shift supervisor, you’ll be a role model of the store operations standards that define our Starbucks Experience. You’ll lead each shift, working alongside a team of baristas to deliver quality customer service and expertly-crafted products. You’ll be in an energetic store environment where you’ll have the ability to positively influence and guide others, maintain an encouraging team environment, and grow your leadership skills. We believe our shift supervisors are leaders in creating an uplifting experience for our customers and partners alike. Requirements You’d make a great shift supervisor if you: Take initiative and act as a role model to others. Enjoy working as a team and motivating others. Understand how to create a great customer service experience. Have a focus on quality and take pride in your work. Are confident in leading, deploying, and guiding others. Are open to learning new things (especially the latest beverage recipe!) Are experienced with responsibilities like cash-handling and store safety. Can keep cool and calm in a fast-paced, energetic work environment. Have excellent communications skills.
Henderson, NV, USA
Negotiable Salary
Dunkin Donuts (Assistant Manager)634998145743391215
Workable
Dunkin Donuts (Assistant Manager)
Job Overview: The Assistant Manager at Dunkin' Donuts is responsible for overseeing daily operations, managing staff, ensuring excellent customer service, maintaining quality standards, and achieving sales goals. This role involves leadership, training, and maintaining operational efficiency to ensure the smooth running of the restaurant while upholding Dunkin's brand and values. Key Responsibilities: 1. Staff Management & Leadership: Supervise and manage the team during shifts, ensuring tasks are completed in a timely and efficient manner. Provide coaching, training, and development to team members to ensure optimal performance and customer satisfaction. Handle scheduling, ensuring adequate staffing levels during peak and off-peak hours. Assist with hiring and onboarding new team members. Promote a positive work environment and foster teamwork and motivation among staff. 2. Customer Service: Ensure high standards of customer service by leading by example and addressing any customer complaints or concerns. Monitor customer interactions to ensure quick, friendly, and accurate service at all times. Ensure customer orders are processed accurately and efficiently. Resolve customer service issues professionally, escalating to the Restaurant Manager when necessary. 3. Operational Management: Assist in overseeing day-to-day operations to ensure smooth and efficient service. Ensure the restaurant is properly stocked with ingredients and supplies, assisting with inventory management as needed. Ensure adherence to Dunkin' Donuts' quality standards, including food preparation, product presentation, and cleanliness. Help with the management of food safety and sanitation practices to comply with health and safety regulations. 4. Financial & Administrative Duties: Assist in managing the store’s financial performance, including meeting sales goals and controlling costs. Monitor labor and food costs, adjusting staffing or supply levels as needed to improve profitability. Handle cash management duties, including preparing daily deposits, handling register transactions, and ensuring accuracy in financial reporting. Help prepare and review operational reports, including sales, inventory, and labor hours. 5. Health, Safety & Compliance: Ensure compliance with all local, state, and federal health regulations, including food safety and employee health standards. Oversee restaurant cleanliness, making sure all work areas, equipment, and dining areas meet health and sanitation standards. Conduct safety checks and ensure proper use of kitchen equipment. 6. Team Development & Training: Train and develop new team members to ensure they understand their roles and Dunkin's high standards of service. Help evaluate staff performance and provide constructive feedback for continuous improvement. Provide leadership and direction during shifts, ensuring employees are motivated and working efficiently. 7. Assist with Opening/Closing: Help manage opening and closing procedures, ensuring the restaurant is ready for the day’s service and secured at the end of the day. Ensure that all cleaning and maintenance tasks are completed during opening/closing shifts. Qualifications: Experience: 1-2 years of experience in the food service industry, with at least 1 year in a supervisory or management position. Previous experience in a quick-service restaurant (QSR) environment is preferred. Skills: Strong leadership and team-building skills. Excellent communication and interpersonal skills. Ability to multitask and prioritize in a fast-paced environment. Strong problem-solving and conflict-resolution skills. Ability to manage cash, inventory, and other operational tasks. Knowledge of food safety standards and sanitation practices. Education: High school diploma or equivalent required; a degree in hospitality or business is a plus. Physical Requirements: Ability to stand for extended periods and perform physical tasks. Ability to lift up to 50 pounds. Ability to work in a fast-paced, high-energy environment.
Henderson, NV, USA
Negotiable Salary
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