Kansas Customer Service - Customer Facing Job Listings

Client Experience Support Specialist63499931208193120

Workable

Client Experience Support Specialist

Join Our Team! This is a fully remote opportunity with Guidant Financial, available in select states across the US: AZ, FL, GA, ID, KS, LA, MI, MN, NC, NE, TX, UT, VA, MO. Compensation: $20 per hour, equivalent to an annual salary of $41,600. Are you passionate about providing exceptional support to clients and helping small businesses grow? At Guidant Financial, we believe in empowering entrepreneurs and our team members alike! We've already helped launch over 20,000 businesses and created nearly 100,000 jobs by delivering innovative funding solutions. Now, we want you to be part of this exciting journey! Our Core Values **Adaptability**: Welcome change and help others grow along the way. **Connection**: Build relationships, lift others up, and grow together. **Excellence**: Step outside your comfort zone to make improvements and satisfy your curiosity. Your Role as a Client Experience Support Specialist The Client Experience Support Specialist plays a vital role in supporting small business owners with the administration of their 401(k) plans. This dynamic position involves answering questions, guiding clients through the electronic signing of annual 5500 filings, and keeping them informed about any outstanding documents. You will engage in high-volume client communication via calls and emails, and will collaborate effectively with your team members in the 401(k) Administration Services department to deliver exceptional service. What You’ll Do Engage with clients by handling their inquiries promptly and effectively within scheduled timelines. Build a solid foundation in 401(k) Plans and familiarize yourself with the 5500-filing process. Consistently meet department Service Level Agreements (SLAs) for live calls, voicemails, email interactions, and Net Promoter Scores (NPS). Guide clients through various processes and systems to ensure they successfully complete their annual filings. Maintain and update client records in our customer relationship management system. Accurately upload investment management statements to the appropriate accounts. Swiftly assess accounts for any pending documentation and communicate the necessary information to clients. Conduct proactive reminder calls to clients about returning required information, completing their annual reports, and addressing any outstanding amendments. Engage in ongoing training and development with the goal of becoming a subject matter expert on 401(k) plans. Provide exceptional support to clients across a variety of scenarios, demonstrating a genuine passion for delivering an outstanding client experience. Additional Responsibilities Utilize E-Signature software to deliver documents to clients Assist Account Specialists with their queues when necessary Play a key role in team and departmental initiatives Execute additional tasks as needed Requirements Traits Growth Mindset: Eager to learn and continuously improve. Adaptability: Comfortable with ambiguity and able to handle stressful situations calmly. Client Relationship Skills: Skilled at de-escalating situations and making clients feel valued. Proactive Communication: Willing to address issues directly and promptly. Resilience: Ready to tackle challenges head-on, even in less structured environments. Quick Learner: Capable of hitting the ground running, learning quickly, and figuring out answers independently. Skills and competencies 1-2 years of experience in customer service or client support roles. Robust verbal and written communication skills. Proficient in using CRM software and Microsoft Office Suite. Ability to handle multiple tasks and manage time effectively. Great attention to detail and problem-solving abilities. Experience in the finance industry is a plus. Work From Home Requirements A designated workspace to work from (home office). High-speed internet connection. Get ready to make a difference in the lives of small business owners while enjoying a fulfilling career at Guidant Financial! Benefits Our People are Key to Success: Work with a team of smart, creative, fun and highly motivated people When You Grow, We Grow: Continue to learn with ongoing training, career pathing, and supportive leaders. For the last four years, Guidant has promoted more than 30% of our organization into new and exciting roles! Wellness: Top benefits and perks including comprehensive health coverage (with free premium option), competitive salary, paid parental leave and a generous 401k match. Be able to disconnect with Paid Time Off of 3 weeks and 11 Paid Holidays. Flexible Work Arrangements: Work from the enjoyment of your home office. We work with entrepreneurs every day; we want you to have autonomy within your work structure with company provided equipment. Awesome Culture: Be part of Guidant’s award-winning culture and have the experience to connect through coffee with senior leaders or hit a home run being part of our company sporting events. Empowering Equity and Inclusion: Be part of an inclusive work environment that gives employees a voice to speak up, be heard, and supported. This is a fully and permanently remote work from home opportunity with a growing and stable company available in select states across the US: AZ, FL, GA, ID, KS, LA, MI, MN, NC, NE, TX, UT, VA, MO Compensation: $20 per hour, equivalent to an annual salary of $41,600.

Kansas, USA

$20

Pharmacy Technician, Sign on Bonus 1000 Dollars, Hiring ASAP63851004883201121

Workable

Pharmacy Technician, Sign on Bonus 1000 Dollars, Hiring ASAP

AssistRx has engineered the perfect blend of technology and talent to deliver best-in-class results. We believe that access to therapy transforms lives and is achieved through the powerful combination of our people and technology. We leverage advanced custom software, data analytics, and a patient-centered approach to transform medication management into a seamless and efficient process. ***VOTED one of Orlando's BEST PLACES TO WORK three years in a row*** The Pharmacy Technician is responsible for supporting the Pharmacist in the accurate and timely fulfillment of prescriptions. This role encompasses a variety of technical functions, including packaging, inventory management, and record keeping, as well as repetitive or routine tasks associated with prescription processing in a licensed pharmacy setting. The Pharmacy Technician operates in compliance with the rules and regulations established by the Florida State Board of Pharmacy and Federal Pharmacy Law. Requirements Job Details Snapshot: Location: AssistRx | 4500 W. 107th Street | Overland Park, Kansas 66207 Schedule - Tues-Fri, 8a-5p and Sat 8-2, off Sun/Mon Why Choose AssistRx: Competitive Compensation: Preloaded PTO: 100 hours (12.5 days) PTO upon employment, increasing to 140 hours (17.5 days) upon anniversary. Tenure vacation bonus: $1,000 upon 3-year anniversary and $2,500 upon 5-year anniversary. Impactful Work: Join a team that is at the forefront of revolutionizing healthcare by improving patient access to essential medications. Flexible Culture: Many associates earn the opportunity to work from home after 120 days. Enjoy a flexible and inclusive work culture that values work-life balance and diverse perspectives. Career Growth: We prioritize a “promote from within mentality”. We invest in our employees' growth and development via our Advance Gold program, offering opportunities to expand skill sets and advance within the organization. Innovation: Contribute to the development of groundbreaking solutions that address complex challenges in the healthcare industry. Collaborative Environment: Work alongside talented professionals who are dedicated to collaboration, learning, and pushing the boundaries of what's possible. Tell your friends about us! If hired, receive a $750 referral bonus! Duties and Responsibilities: Perform packaging, labeling, record keeping, and other tasks associated with prescription fulfillment and dispensing. Contact physicians to obtain missing or necessary prescription information. Collect and verify pertinent patient information to ensure accurate processing. Assist the Pharmacist in maintaining procedures and documentation to ensure compliance with state and federal regulations. Adhere strictly to HIPAA regulations to safeguard patient confidentiality. Respond to customer inquiries via phone, providing support with order placement, system navigation, and product location. Accurately count, label, and prepare prescriptions according to established protocols. Maintain a clean, safe, and organized work environment in accordance with regulatory standards. Deliver high-quality customer service, fostering positive relationships with patients at the pharmacy counter. Support inventory management by ensuring timely processing and stock control to improve operational efficiency. Use pharmacy management software for accurate and efficient prescription processing. Assist pharmacists in preparing and dispensing medications to ensure patient safety and satisfaction. Perform other duties as assigned by pharmacy management. Benefits Supportive, progressive, fast-paced environment Competitive pay structure Matching 401(k) with immediate vesting Medical, dental, vision, life, & short-term disability insurance AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire.

Overland Park, KS, USA

Negotiable Salary

Staff Pharmacist, Multiple Shifts, Hiring ASAP63849942189187122

Workable

Staff Pharmacist, Multiple Shifts, Hiring ASAP

AssistRx has engineered the perfect blend of technology and talent (you) to provide life sciences companies with an efficient solution to improve patient uptake, visibility, and outcomes. Our talented team members provide therapy and healthcare system expertise to help patients achieve better results from care. A growing organization, AssistRx views our people as our strongest asset. Join us as we continue to make a difference.... Job Details: Schedule: Monday-Friday 9:00-5:30 pm EST/ No Evenings or Weekends / Closed Door Pharmacy The Position The pharmacist will be responsible for services, including but not limited to processing prescriptions for all patients in accordance with Florida Pharmacy laws. The pharmacist will assist in overseeing daily operation of the pharmacy in accordance with Florida Pharmacy laws. The pharmacist will oversee and supervise the technician’s daily activities. The pharmacist will assist in all pharmacy services, including quality assurance and clinical monitoring activities. Major duties and responsibilities that are critical and necessary, and that must be done to achieve this position’s overall objective. Oversee dispensing of prescriptions Receiving physician prescription orders and evaluation for appropriate dosage, potential drug interactions, route of administration Supervise Pharmacy Technicians Communicate with physician offices, patients, and call center staff Provide patient counseling, education and monitoring for Rx products and exercise good pharmacy practice Special Projects as business needs require Perform other duties and responsibilities as assigned Requirements Education required: Bachelor’s Degree in Pharmacy or Pharm D degree Licensure required: Must be licensed pharmacist with the Florida Board of Pharmacy Years and experience required: 2-4 years Retail, Mail or Specialty Pharmacy experience Licensed in multiple states (preferred) Specific type of experience required: The Pharmacist demonstrates competency in verifying all new and refill prescriptions. The Pharmacist demonstrates ability to identify, assess and report adverse events The Pharmacist demonstrates competency in reviewing the patient profile to assess appropriateness of therapy. The Pharmacist provides training, guidance, and direct supervision to pharmacy interns and technicians, and other team members throughout the course of their work and monitoring their performance. The Pharmacist demonstrates ability to complete required Pharmacy training and demonstrate knowledge and understanding of training. Benefits Supportive, progressive, fast-paced environment Competitive pay structure Matching 401(k) with immediate vesting Medical, dental, vision, life, & short-term disability insurance AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire

Overland Park, KS, USA

Negotiable Salary

Pharmacy Technician, Now Hiring ASAP, Sign on Bonus63849210073473123

Workable

Pharmacy Technician, Now Hiring ASAP, Sign on Bonus

AssistRx has engineered the perfect blend of technology and talent to deliver best-in-class results. We believe that access to therapy transforms lives and is achieved through the powerful combination of our people and technology. We leverage advanced custom software, data analytics, and a patient-centered approach to transform medication management into a seamless and efficient process. ***VOTED one of Orlando's BEST PLACES TO WORK three years in a row*** The Pharmacy Technician is responsible for supporting the Pharmacist in the accurate and timely fulfillment of prescriptions. This role encompasses a variety of technical functions, including packaging, inventory management, and record keeping, as well as repetitive or routine tasks associated with prescription processing in a licensed pharmacy setting. The Pharmacy Technician operates in compliance with the rules and regulations established by the Florida State Board of Pharmacy and Federal Pharmacy Law. Requirements Job Details Snapshot: Location: AssistRx | 4500 W. 107th Street | Overland Park, Kansas 66207 Schedule - Tues-Fri, 8a-5p and Sat 8-2, off Sun/Mon Why Choose AssistRx: Competitive Compensation: Preloaded PTO: 100 hours (12.5 days) PTO upon employment, increasing to 140 hours (17.5 days) upon anniversary. Tenure vacation bonus: $1,000 upon 3-year anniversary and $2,500 upon 5-year anniversary. Impactful Work: Join a team that is at the forefront of revolutionizing healthcare by improving patient access to essential medications. Flexible Culture: Many associates earn the opportunity to work from home after 120 days. Enjoy a flexible and inclusive work culture that values work-life balance and diverse perspectives. Career Growth: We prioritize a “promote from within mentality”. We invest in our employees' growth and development via our Advance Gold program, offering opportunities to expand skill sets and advance within the organization. Innovation: Contribute to the development of groundbreaking solutions that address complex challenges in the healthcare industry. Collaborative Environment: Work alongside talented professionals who are dedicated to collaboration, learning, and pushing the boundaries of what's possible. Tell your friends about us! If hired, receive a $750 referral bonus! Duties and Responsibilities: Perform packaging, labeling, record keeping, and other tasks associated with prescription fulfillment and dispensing. Contact physicians to obtain missing or necessary prescription information. Collect and verify pertinent patient information to ensure accurate processing. Assist the Pharmacist in maintaining procedures and documentation to ensure compliance with state and federal regulations. Adhere strictly to HIPAA regulations to safeguard patient confidentiality. Respond to customer inquiries via phone, providing support with order placement, system navigation, and product location. Accurately count, label, and prepare prescriptions according to established protocols. Maintain a clean, safe, and organized work environment in accordance with regulatory standards. Deliver high-quality customer service, fostering positive relationships with patients at the pharmacy counter. Support inventory management by ensuring timely processing and stock control to improve operational efficiency. Use pharmacy management software for accurate and efficient prescription processing. Assist pharmacists in preparing and dispensing medications to ensure patient safety and satisfaction. Perform other duties as assigned by pharmacy management. Benefits Supportive, progressive, fast-paced environment Competitive pay structure Matching 401(k) with immediate vesting Medical, dental, vision, life, & short-term disability insurance AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire.

Overland Park, KS, USA

Negotiable Salary

Pharmacy Technician M-F 8:00am-4:30pm, Hiring ASAP63848772244225124

Workable

Pharmacy Technician M-F 8:00am-4:30pm, Hiring ASAP

AssistRx has engineered the perfect blend of technology and talent to deliver best in class results. We believe that access to therapy transforms lives and is achieved through the powerful combination of our people and technology. We leverage advanced custom software, data analytics, and a patient-centered approach to transform medication management into a seamless and efficient process. ***VOTED one of Orlando's BEST PLACES TO WORK three years in a row*** The Pharmacy Technician is responsible for supporting the Pharmacist in the accurate and timely fulfillment of prescriptions. This role encompasses a variety of technical functions, including packaging, inventory management, and record keeping, as well as repetitive or routine tasks associated with prescription processing in a licensed pharmacy setting. The Pharmacy Technician operates in compliance with the rules and regulations established by the Florida State Board of Pharmacy and Federal Pharmacy Law. Job Details Snapshot: Location: AssistRx | 4500 W. 107th Street | Overland Park, Kansas 66207 Schedule: Monday to Friday Why Choose AssistRx: Competitive Compensation: Preloaded PTO: 100 hours (12.5 days) PTO upon employment, increasing to 140 hours (17.5 days) upon anniversary. Tenure vacation bonus: $1,000 upon 3-year anniversary and $2,500 upon 5-year anniversary. Impactful Work: Join a team that is at the forefront of revolutionizing healthcare by improving patient access to essential medications. Flexible Culture: Many associates earn the opportunity to work from home after 120 days. Enjoy a flexible and inclusive work culture that values work-life balance and diverse perspectives. Career Growth: We prioritize a “promote from within mentality”. We invest in our employees' growth and development via our Advance Gold program, offering opportunities to expand skill sets and advance within the organization. Innovation: Contribute to the development of groundbreaking solutions that address complex challenges in the healthcare industry. Collaborative Environment: Work alongside talented professionals who are dedicated to collaboration, learning, and pushing the boundaries of what's possible. Tell your friends about us! If hired, receive a $750 referral bonus! Duties and Responsibilities: Perform packaging, labeling, record keeping, and other tasks associated with prescription fulfillment and dispensing. Contact physicians to obtain missing or necessary prescription information. Collect and verify pertinent patient information to ensure accurate processing. Assist the Pharmacist in maintaining procedures and documentation to ensure compliance with state and federal regulations. Adhere strictly to HIPAA regulations to safeguard patient confidentiality. Respond to customer inquiries via phone, providing support with order placement, system navigation, and product location. Accurately count, label, and prepare prescriptions according to established protocols. Maintain a clean, safe, and organized work environment in accordance with regulatory standards. Deliver high-quality customer service, fostering positive relationships with patients at the pharmacy counter. Support inventory management by ensuring timely processing and stock control to improve operational efficiency. Use pharmacy management software for accurate and efficient prescription processing. Assist pharmacists in preparing and dispensing medications to ensure patient safety and satisfaction. Perform other duties as assigned by pharmacy management. Requirements What You Need to Be Successful: High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience. Certificates, licenses and registrations required: Florida Pharmacy Technician required, and National Pharmacy Technician license preferred Computer skills preferred: Microsoft Office (Word, Excel, PowerPoint, Office, Teams) 2-4 years’ experience as a pharmacy technician in a licensed pharmacy, preferred. Good communication skills, both written & verbal, preferred. Benefits Supportive, progressive, fast-paced environment Competitive pay structure Matching 401(k) with immediate vesting Medical, dental, vision, life, & short-term disability insurance AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire.

Overland Park, KS, USA

Negotiable Salary

Workable

Client Services Agent

🌎 Change the world. Get paid for it. At Acumen, we're on a mission to help the disabled, military veterans, and the elderly live more independent, empowered lives. If you want your work to matter, this is your sign. 💡About US Acumen Fiscal Agent began 30 years ago with a bold idea: There had to be a better, simpler, and more personal way to deliver self-directed services to individuals needing home care and their families. Today, Acumen is proud to be one of the nation’s largest and most trusted providers of fiscal agent services. We’re not just processing payroll or paperwork, we’re helping people live fuller, more independent lives. Come be part of something meaningful! 💼What is the job? Acumen Fiscal Agent is seeking a Bilingual Client Services Agent to join our remote team. This role is specifically aimed at providing exceptional support to our diverse clientele, with a focus on assisting Spanish-speaking clients. As a Bilingual Client Services Agent, you will serve as a vital link between our clients and our services, ensuring clear communication and a high standard of customer care. You will respond to inquiries, resolve issues, and guide clients through our financial products and services. The ideal candidate will have strong bilingual communication skills, a passion for helping others, and a deep understanding of customer service principles. Join our dynamic team, where you can leverage your bilingual abilities to make a significant difference in the lives of our clients while growing your career in a supportive environment. Responsibilities Provide exceptional support to Spanish-speaking clients via phone, email, and chat Assist clients in understanding and navigating our financial products and services Resolve client issues and concerns efficiently, ensuring their satisfaction Document client interactions accurately in our system Collaborate with internal teams to ensure comprehensive client support Offer feedback on service trends to further enhance the client experience Conduct follow-ups with clients to ensure complete satisfaction and resolve any lingering issues Requirements Must be able to work in the office 3 days a week Fluency in both English and Spanish, with excellent verbal and written skills Strong problem-solving abilities and attention to detail Previous experience in customer service or client support is preferred Familiarity with financial services or a relevant industry is a plus Ability to work independently in a remote setting Experience with customer relationship management (CRM) tools is beneficial Strong organizational skills and capacity to manage multiple tasks Strong knowledge of excel and computer systems Benefits ♥️What's in It for You? 16 paid holidays, including your birthday! We believe celebrating you is just as important as the work you do. Paid Time Off and Paid Sick Time Employee Recognition Program Employee Assistance Program Referral Program, get extra rewards for referring your friends to work with Acumen! Paid Parental Leave Be a part of a mission driven culture where you can make a real impact Medical, Dental & Vision coverage 401(k) with company match Voluntary benefits, including Pet Insurance 💭What Do You Think? Are You Ready to Make a Difference in Someone’s Life Every Single Day? Apply today and be part of a team that values compassion, accountability, and purpose. Let’s make self-direction more personal, together.

Lenexa, KS, USA

Negotiable Salary