Indiana Management Job Listings

Workable

Shift Lead (Sbarro)

Key Responsibilities: 1. Team Leadership & Supervision: Lead by example, providing excellent customer service and maintaining Sbarro's standards for food quality and cleanliness. Supervise and direct the team during shifts, ensuring tasks are completed efficiently and that the restaurant operates smoothly. Assign tasks to team members based on restaurant needs, ensuring proper coverage in all areas (kitchen, front line, and dining area). Provide guidance and support to team members, helping them with any challenges or questions they may have. Monitor employee performance during the shift and provide feedback to improve performance. Maintain a positive, high-energy atmosphere that fosters teamwork and motivates employees to meet operational goals. 2. Customer Service Excellence: Ensure that all customers are greeted promptly and served in a friendly, professional manner. Handle customer complaints and issues efficiently, aiming to resolve concerns and maintain customer satisfaction. Ensure customer orders are prepared correctly and delivered in a timely manner. Oversee the dining area and ensure that it is clean, organized, and meets Sbarro's standards. 3. Food Preparation & Safety: Ensure food is prepared to Sbarro's quality standards, ensuring consistency and high-quality service. Supervise kitchen staff to ensure all food is prepared and served according to food safety guidelines. Maintain cleanliness in the kitchen, dining area, and restrooms, following proper sanitation and safety protocols. Monitor inventory levels, ensure products are stocked, and notify management when supplies are low. 4. Cash Handling & Register Operations: Operate cash registers, process transactions, and ensure accuracy in cash handling. Ensure all payments are processed correctly and that team members are trained to handle cash and electronic payments. Maintain an accurate cash drawer and perform daily cash reconciliation at the end of the shift. 5. Training & Development: Assist with the training and development of new team members, ensuring they understand their roles and Sbarro’s standards. Provide ongoing training and support to current team members, ensuring they remain informed of operational changes, new menu items, and company policies. Encourage team members to develop their skills and promote from within whenever possible. 6. Operational Support: Assist the management team with opening and closing the restaurant, including securing the premises, completing paperwork, and preparing for the next shift. Ensure compliance with all health, safety, and sanitation regulations. Help manage labor and food costs to ensure the restaurant meets its financial targets. Maintain operational standards and ensure the restaurant is always prepared for peak business periods. Skills & Qualifications: Education: High school diploma or equivalent (required). Experience: At least 1-2 years of experience in a customer service or food service role; previous leadership or supervisory experience preferred. Leadership: Strong leadership skills with the ability to motivate, guide, and support team members. Customer Service: Excellent customer service skills, with a focus on providing friendly, prompt service. Communication: Strong communication skills with the ability to effectively interact with employees and customers. Organization: Ability to manage multiple tasks, delegate effectively, and stay organized in a fast-paced environment. Problem-Solving: Ability to identify problems and make decisions quickly to keep operations running smoothly. Flexibility: Willingness to work various shifts, including nights, weekends, and holidays. Physical Demands: Ability to stand and walk for long periods of time during shifts. Ability to lift and carry items up to 50 pounds. Ability to work in a fast-paced environment while managing multiple tasks simultaneously. Ability to work in varying kitchen temperatures and conditions.

Fort Wayne, IN, USA

Negotiable Salary

Shift Lead (Miss J's Cafe)63499855655427121

Workable

Shift Lead (Miss J's Cafe)

As a Shift Manager at Miss J Cafe, you will be responsible for overseeing daily operations during your assigned shifts. You will lead a team of baristas and service staff to deliver exceptional customer experiences, maintain high standards of quality, and ensure smooth and efficient cafe operations. Key Responsibilities: Supervise and support cafe staff during assigned shifts. Open or close the cafe following standard operating procedures. Ensure excellent customer service and promptly resolve any guest issues. Monitor inventory levels and assist with stock management. Handle cash, POS transactions, and daily reconciliations. Maintain cleanliness and organization in the cafe according to health and safety standards. Train and mentor new team members as needed. Communicate with management about staff performance, inventory needs, and customer feedback. Ensure timely preparation and quality control of food and beverages. Requirements Previous experience in a cafe, restaurant, or hospitality setting (supervisory experience preferred). Excellent leadership, communication, and organizational skills. Ability to work in a fast-paced environment. Strong problem-solving abilities and a proactive mindset. Flexibility to work mornings, evenings, weekends, and holidays as needed. Food Safety and/or Barista certification is a plus.

Fort Wayne, IN, USA

Negotiable Salary

Kitchen Manager/Chef (Miss J's Diner)63392001580291122

Workable

Kitchen Manager/Chef (Miss J's Diner)

Job Summary: Miss J’s Diner is seeking a dedicated, experienced, and passionate Kitchen Manager/Chef to lead our back-of-house operations. This individual will be responsible for managing kitchen staff, maintaining food quality and consistency, overseeing inventory and ordering, and ensuring a safe and efficient kitchen environment. We serve classic diner fare with a focus on comfort, speed, and quality. Key Responsibilities: Kitchen Leadership: Supervise, train, and schedule kitchen staff. Lead by example to foster a positive and productive work environment. Ensure consistent execution of menu items according to recipes and presentation standards. Food Preparation & Quality Control: Oversee preparation, cooking, and plating of all dishes. Monitor food quality, portion sizes, and kitchen efficiency. Create daily specials and assist in menu development when needed. Inventory & Cost Control: Manage inventory levels and place orders with suppliers. Control food costs by minimizing waste and optimizing portion sizes. Maintain proper storage and rotation of ingredients (FIFO method). Health & Safety: Ensure kitchen operates in compliance with all local health and safety regulations. Maintain a clean, organized, and sanitary kitchen at all times. Conduct regular equipment maintenance checks and schedule repairs as needed. Administrative: Keep accurate records of food usage, waste, and labor. Work with the front-of-house and ownership team to improve operations and guest satisfaction. Handle staff scheduling and performance evaluations. Qualifications: Proven experience as a Kitchen Manager or Head Chef (2+ years preferred). Strong knowledge of kitchen operations and diner-style cuisine. Excellent leadership, communication, and organizational skills. Ability to work in a fast-paced environment and manage multiple tasks. ServSafe or other food safety certification preferred. Flexibility to work weekends, early mornings, evenings, and holidays as required.

Fort Wayne, IN, USA

Negotiable Salary

Assistant General Manager (Sbarro)63393480053505123

Workable

Assistant General Manager (Sbarro)

Job Summary: The Assistant General Manager (AGM) at Sbarro supports the General Manager in leading all aspects of restaurant operations in our Fort Wayne, IN location. This includes team leadership, customer service, food quality, cost control, and ensuring that the store operates efficiently and profitably. The AGM is a hands-on leader who models Sbarro's values while maintaining a positive, high-performance work environment. Key Responsibilities: Assist in managing daily operations, including food preparation, guest service, and cleanliness. Supervise, coach, and motivate team members to achieve performance and guest satisfaction goals. Ensure compliance with Sbarro's standards for food safety, sanitation, and quality. Lead shifts effectively and step into the GM role in their absence. Help with hiring, onboarding, and scheduling staff to ensure optimal coverage. Monitor and manage labor costs, food costs, inventory, and waste. Resolve customer issues promptly and professionally to maintain satisfaction and brand loyalty. Ensure all team members comply with policies, procedures, and local/state regulations. Assist in marketing promotions and suggest operational improvements to drive sales. Qualifications: High school diploma or equivalent required; some college or hospitality training preferred. Minimum of 1–2 years of restaurant management or supervisory experience (QSR or pizza concept preferred). Strong leadership, problem-solving, and decision-making skills. Solid understanding of restaurant operations, including scheduling, inventory, and labor control. Excellent communication and interpersonal skills. Ability to work a flexible schedule, including nights, weekends, and holidays. ServSafe certification or food handler’s card (or willingness to obtain).

Fort Wayne, IN, USA

Negotiable Salary

Workable

Shift Lead

The Shift Lead at TA Travel Center plays a vital role in ensuring the smooth operation of the store during assigned shifts. This position supervises staff, provides exceptional customer service, and maintains the store's operational standards. The Shift Lead will be responsible for training team members, managing inventory, processing cash transactions, and fostering a positive working environment. This dynamic role requires strong leadership skills and the ability to handle diverse challenges effectively. Key Responsibilities: Supervision: Oversee daily operations during the shift, ensuring staff members are on task and performing well. Customer Interaction: Maintain a high standard of customer service by addressing inquiries, concerns, and complaints promptly. Staff Training: Train, mentor, and support new employees, helping them integrate into the team and understand store procedures. Inventory Control: Monitor inventory levels, assist in ordering and stocking supplies, and conduct regular inventory checks. Cash Handling: Manage cash registers and financial transactions, ensuring accuracy during shifts. Health and Safety: Enforce safety protocols and regulations to ensure a safe shopping environment. Reporting: Communicate effectively with management about any operational issues and staff performance. Requirements High school diploma or equivalent is required. 1-2 years of experience in retail or customer service, with prior supervisory experience preferred. Strong leadership capabilities with effective team management skills. Excellent communication and interpersonal skills. Ability to resolve customer complaints and provide effective solutions. Familiarity with cash handling and point-of-sale systems. Willingness to work flexible hours, including evenings, weekends, and holidays. Physical Requirements: Ability to stand for extended periods and lift items weighing up to 50 pounds. Capable of performing physical tasks such as stocking shelves and moving merchandise.

Fort Wayne, IN, USA

Negotiable Salary