Summary: Seeking hosts for customer-focused roles, managing reservations, seating, and resolving guest concerns to ensure optimal dining flow. Highlights: 1. Manage waitlists and coordinate seating for optimal dining flow 2. Oversee reservation systems and balance walk-ins 3. Act as first point of contact for guest concerns Looking for 2 postions 1- Lead Host- 1 year experience. Open table experience a plus. Weekends and evenings a must. No phone Calls. PT or FT Host- part time position. Understands that the customer service is important. Experience using Open Table a plus. Paid sick and PTO, employee discount. 1. Floor Leadership & Service (Shift Work) Host Operations: Lead shifts as the primary host, greeting guests warmly, managing the waitlist, answering the phone and the answering service plus coordinating seating to ensure optimal dining room flow. Reservation Management: Oversee the reservation system (e.g., OpenTable/Resy), balancing walk-ins with bookings to maximize cover counts without overwhelming the kitchen. Conflict Resolution: Act as the first point of contact for guest concerns at the door, resolving wait-time or seating issues with grace and professionalism.
Craigslist · HR
Craigslist · HR
