Frederick Call Center & Customer Service Job Listings

Bilingual/Receptionist (Leesburg, VA)64660957708034120

Craigslist

Bilingual/Receptionist (Leesburg, VA)

Well established Academy Insurance Agency has opening for a Full-Time Bilingual (Spanish/English) Customer Service Representative that lives in the Leesburg area. Computer skills, good attitude, and strong work ethic desired. Great Opportunity to become licensed to add substantially to your good starting salary and benefits. Send brief resume and phone number. All Replies Strictly Confidential!

15729 James Monroe Hwy, Leesburg, VA 20176, USA

Negotiable Salary

"DARJAYA" CLEANING (Gaithersburg)64660956887041121

Craigslist

"DARJAYA" CLEANING (Gaithersburg)

Trust us for the cleaning of your home, office, post-construction areas, apartments, shopping center, and business premises. Window Cleaning Carpet Treatments Deep Cleaning Furniture, Kitchen, and Bathroom Cleaning; Bedroom Organization. Weekly, bi-weekly, and monthly cleaning services available.

15204 Gravenhurst Terrace, North Potomac, MD 20878, USA

$25/hour

Santa Claus Character Performer (Holiday Season)64572664567938122

Craigslist

Santa Claus Character Performer (Holiday Season)

NOW HIRING - Contract Santa Claus Character Performer (Holiday Season) Rate: $25 - $30 per hour based on experience and availability. About the Festival: LuminoCity Festival Wonder Journey will take place at The Montgomery County Fairgrounds, 501 Perry Pkwy, Gaithersburg, MD 20877 https://www.luminocityfestival.com. Scheduled Dates to Open: 11/14/2025 to 1/1/2026; 38 operation days Festival Hours: 4:30 pm - 10:00 pm Working Hours: 4:00 pm - 10:15 pm Location: 501 Perry Pkwy, Gaithersburg, MD 20877 If you are interested, please submit your application: https://docs.google.com/forms/d/1Ownpp8LAfNyXk7wrJHKEToKYmCArZzobZB4jPMP2UgU/edit Full Job Description: LuminoCity is looking for a talented and enthusiastic performer to bring the magic of Santa Claus to life this holiday season! We are seeking someone who can embody the classic look and joyful spirit of Santa Claus for live appearances, photos, meet-and-greets, and an interactive holiday show. This is a seasonal, independent contractor position. Responsibilities: Portray Santa Claus in costume for the Festival. Interact warmly with children, families, and guests to create memorable holiday experiences. Pose for photos and participate in scripted or improvised entertainment. Maintain a professional, cheerful, and reliable presence at all times. Requirements: Comfortable wearing a full Santa costume, wig, and beard (provided). Ability to maintain the traditional Santa look (costume, makeup, and accessories will support the transformation). Strong improvisation and people-engagement skills. Punctual, responsible, and great with children and families. Previous performance, acting, or entertainment experience a plus. Additional Details: This is a character look-alike performance role. Applicants of all backgrounds are welcome—costumes provided. Position is seasonal. If you love spreading joy, laughter, and holiday cheer, we’d love to hear from you! Qualifications: Valid ID to work in the U.S. Be aware that you are representing the LuminoCity brand, which includes knowing the basics of the company/event details Team player, a quick thinker with the ability to identify and resolve issues quickly Ability to stand for extended periods and be comfortable working outside Be fluent in English Have excellent customer service skills Be able to operate basic technology Be professional, punctual, hardworking, extroverted, and flexible

414 E Diamond Ave, Gaithersburg, MD 20877, USA

$25-30/hour

Customer Service (Rockville)64572577772802123

Craigslist

Customer Service (Rockville)

We are seeking a reliable and professional individual to support our daily operations. This role combines customer service with administrative responsibilities to ensure smooth and efficient business workflows. Key Responsibilities: • Answer inbound calls and assist customers with questions or scheduling • Provide clear, friendly, and professional customer service • Handle data entry, document organization, and basic record-keeping • Support day-to-day office tasks such as email management and follow-ups • Assist management with administrative projects as needed • Maintain a positive and organized work environment Qualifications: • Strong communication and customer service skills • Basic computer proficiency (email, typing, spreadsheets) • Reliable, organized, and detail-oriented • Ability to multitask and problem-solve • No experience required — training provided Schedule: Flexible / Full-time or Part-time options Text Only: Text me your name, and I’ll reach out to give you a call! (301)458-1072

804 Rockville Pike, Rockville, MD 20852, USA

$1,500-3,000/month

Licensed Property Casualty Insurance Agent (Leesburg, VA)64521591376769124

Craigslist

Licensed Property Casualty Insurance Agent (Leesburg, VA)

Well established Academy Insurance Agency has opening for a Licensed Agent in Property Casualty Insurance. Your own private office in a great location and friendly environment. Great Salary and Benefits. Send brief resume and phone number. All Replies Strictly Confidential!

15729 James Monroe Hwy, Leesburg, VA 20176, USA

Negotiable Salary

Workable

Automotive Technician

JOB DESCRIPTION SUMMARY Functions as a skilled-level technician who is able to perform diagnoses and repairs in all areas, in addition to being specialized in particular areas of repair and who has previously worked as a general service technician for three plus years. DUTIES AND RESPONSIBILITIES Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards. Ensures proper repair order documentation, i.e., complaint, cause and correction noted on every repair order with punch time for each operation. Reviews job status frequently, logging status and reporting any change in time or cost estimates to the appropriate service advisor and/or customer. Maintains an organized work in process through the dealership software system. Prepares estimates when required. Only flags a completed line on the repair order when the job is complete through the shop. Follows all warranty material disposition procedures. Diagnoses cause of any malfunction and performs repair. Saves and tags parts of the job if under warranty or if requested by the customer. Examines assigned vehicle to determine if further safety or service work is required or recommended. Communicates with service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time. Perform a quality multipoint inspection on every vehicle to include supporting documentation; i.e. photos/video Documents all work performed and recommended within the dealership technologies. Road test all vehicles and document exact out mileage. Requirements SKILLS AND REQUIREMENTS High school diploma or General Education degree (GED) in addition to 3+ years related experience and/or training; or equivalent combination of education and experience. English language required, (Bilingual a plus) Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Valid Driver’s License Ability to regularly lift and/or move up to 25 pounds, frequently lift and/or move more than 50 pounds. Must be able to pass preemployment screening (background and drug.) Must be at least eighteen years of age Ability to commute/relocate: Frederick, CO: Reliably commute or willing to relocate with an employer-provided relocation package (Required) Experience: Lexus/Toyota technician: 1 year (Preferred) License/Certification: ASE Certification (Preferred) Benefits Pay and Recognition: Paid holidays & paid time off New hires eligible for a $1500 sign on/retention bonus Holiday match Insurance / Retirement: Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans Up to 12 weeks paid pregnancy leave or 1 week parternity leave Health savings Flex spending accounts (tax free) Short-term and Long-term disability plans Life Insurance (Whole Life and Term) 401k with company match Learning and Career Development: Digital career path tool to assist with career development Continuous training through Asbury's Internal Learning Management System Professional growth and development opportunities Additional advantages: Employee assistance program Employee discounts parts and service repairs Scholarship opportunities Opportunities to join our community service initiatives Aggressive Employee referral program with bonus opportunities Saturday lunches provided by dealership

Frederick, CO, USA

Negotiable Salary

Customer Service Representative63392020337025126

Workable

Customer Service Representative

James Allen is a leading online retailer of diamond engagement rings, and our 24/7 Customer Service Center is proudly located in Frederick, MD. We specialize in creating a personalized and immersive virtual shopping experience, where customers can explore thousands of diamonds and settings from the comfort of their home. Our team connects with customers through phone, email, live chat, and text messaging to guide them through one of the most meaningful purchases of their lives. No prior jewelry experience? That’s perfectly fine. We offer comprehensive, paid training to equip you with in-depth knowledge of our products, services, and customer care approach. In addition, ongoing training and support help foster your professional development and long-term career growth within the company. We are currently looking for a motivated and customer-focused Customer Service Representative to join our team. In this role, you’ll help customers navigate our virtual platform, answer product and order questions, and ensure every interaction reflects our commitment to exceptional service and care. Responsibilities Love talking with customers? – great! You will interact with customers selecting the diamond and jewelry of their dreams through in-bound calls, emails, live chat and diamond consultation. Learn all about the nuisances of diamonds and gemstones and what makes them sparkle and desirable. Learn how melted metal is made into a gorgeous ring or piece of jewelry that can be worn for a lifetime. Share everything you have learned about diamonds and jewelry with your customers to help them pick the best product to fit their needs. Help customers finalize their purchase by setting up their order and assisting with finalizing their payment. Teach customers the benefits of purchasing from James Allen and everything we have to offer before and after the sell. Have fun selling diamonds and jewelry to customers during one of the most exciting times in their lives! And, the best part – you get to hear all about their proposal stories! Requirements Previous retail sales and customer service experience. Flexibility to work traditional retail hours; including days, nights, weekends, and holidays. Ability to maintain excellent attendance and punctuality standards. Ability to work in a fast-paced environment and maintain excellence in listening, written, and verbal communications. Benefits At James Allen, many of our roles offer a high-quality, comprehensive benefits package including healthcare, paid time off, retirement planning and opportunities for career advancement. Some offerings are dependent upon the role, employment type, work schedule or location: Paid time off Medical, Dental, Vision and Prescription Insurance 401(k) Retirement Plan with company match Flexible spending account Health savings account Tuition Reimbursement Employee discount Parental leave Life insurance Hourly pay: $17.00-$18.00. Final pay rate shall be determined and is based on experience and qualifications. At this time, James Allen will not sponsor a new applicant for employment authorization for this position. Additional Information: R2NET INC. is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status or any other basis prohibited under applicable federal, state or local law. R2NET INC. will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. #LI-WK1

Frederick, MD, USA

$17-18

Workable

Service Dispatcher

At Tim Kyle Electric, Heating & Cooling, we believe in more than just providing top-quality service—we believe in building rewarding careers. As a family-owned company, we are built on integrity, teamwork, and a commitment to excellence, creating a workplace where every team member is valued and supported. We offer competitive benefits, ongoing training, and opportunities for growth in a customer-focused environment. If you are passionate, dedicated, and ready to make a difference, we invite you to join our team. At Tim Kyle, a fulfilling career and a strong sense of community come together to shape the next chapter of your professional journey. We're hiring a Service Dispatcher! Pay: $20/hr+ range Are you an organized, self-motivated, customer-oriented professional who thrives in a fast-paced environment? If you’re looking for a rewarding career with opportunity to grow, this is the opportunity for you! You also enjoy excellent benefits, including: Insurance Options PTO + (9) Paid Holidays Family-Owned & Operated Work-Life Balance Weekly Breakfast Meetings Fun Team Events Ongoing Support & Development ABOUT THIS JOB As a service dispatcher, you are responsible for coordinating daily schedules for electrical and HVAC technicians, optimizing routes, ensuring timely service, and providing excellent customer service through phone support. Dispatching & Scheduling Assign service calls to electricians and HVAC technicians based on skills, location, and workload. Monitor job progress in real time, adjusting schedules for emergencies or delays. Optimize routes to reduce travel time and maximize billable hours. Communicate schedule changes to technicians promptly. Customer Service & Phone Support Answer incoming calls as needed, providing courteous and professional service. Schedule appointments, gather job details, and confirm customer information. Handle customer inquiries, concerns, and follow-up calls. Enter customer data and job notes accurately into the CRM system. Administrative Duties Track technician availability Ensure work orders are complete and properly documented. Assist in preparing daily and weekly technician performance reports. Coordinate with warehouse or purchasing for parts and materials as needed Skills & Qualifications Strong multitasking and organizational skills. Excellent verbal communication and active listening. Proficiency with CSM system Knowledge of basic electrical and HVAC terminology. Ability to handle high call volume while maintaining accuracy Performance Metrics Average dispatch-to-arrival time. Technician productivity and utilization rate. Customer satisfaction scores (post-service surveys). First-call resolution rate for phone inquiries. Requirements High School Diploma/GED is required, some college preferred. Experience working with a skilled trades and/or home services related company preferred but not required. Excellent organizational skills, self-starter and reliable. High level of accuracy and attention to detail. Exceptional verbal and written communication skills. Courteous, professional manner, and strong customer service skills. Strong computer literacy and typing skills. Excellent multitasking and follow-up skills. Able to work both independently and as part of a team.

Westminster, MD, USA

$20/hour