Description
Summary:
This role supports multiple clinics, providing vital administrative support and exceptional customer service while creating a great first impression and overall patient experience.
Highlights:
1. Make real connections and see your impact in an outpatient setting
2. Internal career growth opportunities, leadership training, and mentorship
3. Help create a great first impression and overall patient experience
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Pient Services Coordinor
Supporting Multiple Clinics as Needed including Deland, New Smyrna Beach, Ormond Beach, Port Orange and Orange City
Grow Your Career. Make a Difference. Thrive in Outpient Care.
As a Pient Services Coordinor CORA Physical Therapy, you’ll be a vital part of our clinic support team by providing meaningful pient interactions ?and exceptional customer service. You’ll perform a wide range of administrive tasks the front desk of a dynamic therapy office, and above all, you’ll help cree a gre first impression and overall pient experience by demonstring emphy and enthusiasm.
Why Choose CORA
Outpient Setting - Make real connections and see your impact.
Competitive Pay - Your skills and dedicion are recognized.
Time Off - Generous paid time off th grows with tenure and paid holidays
Full Benefits Package - Medical, dental, vision, disability & life insurance.
401(k) Program - Invest in your future.
Tuition Reimbursement - Continue your educion without the burden.
Professional Development – Internal career growth opportunities, leadership training, and mentorship.
Technology th Works for You - EMR automions and AI-powered tools to save time.
*Benefits vary based on employment type.
Wh You'll Do
As a Pient Services Coordinor CORA, you’ll:
Greet pients warmly and build rapport through in-person and phone interactions.
Screen and answer incoming calls promptly; take messages, and relay informion as needed.
Verify outpient therapy insurance benefits (where applicable) and advise pients of financial responsibilities such as co-pays, deductibles, or co-insurance.
Manage incoming physician referrals and prescriptions; communice first visit expections to new pients.
Scan insurance cards, ID cards, and relevant paperwork into pient files.
Collect co-pays and deductibles, provide receipts, balance daily collections, and submit charges to the Clinic Manager.
Maintain a clean, organized, and welcoming clinic environment; sanitize spaces according to CDC guidelines.
Wh You'll Need
High school diploma or GED
Recent customer service experience required
Proficient in Microsoft Word and Excel
Strong communicion, organizion, and time management skills
Reliable, honest, and adaptable in fast-paced team environments
Preferred: Experience in a healthcare office, familiarity with basic medical terminology, and fluency in Spanish.
Who We Are
CORA Physical Therapy is a network of outpient clinics serving communities across 10 stes. We believe every pient deserves high-quality care, and every team member deserves the tools and support to thrive. Our culture is built on gritude, curiosity, collaborion—and a commitment to Tre Everyone Right.
Apply today to become a Pient Services Coordinor with a team th sees the best in you.
CORA Physical Therapy is an Equal Opportunity/Affirmive Action employer committed to building a team th reflects the diverse communities we serve.
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