Summary: This front desk role involves creating a positive environment, greeting guests, managing check-ins/outs, handling calls, and performing various office and guest service duties. Highlights: 1. Opportunity to create a positive environment for guests and staff 2. Engage in diverse guest service and administrative tasks 3. Develop skills in managing arrivals and departures under pressure Front Desk Job Duties Include: -Creating a positive workplace for guests and staff members. -Greeting guests. -Answering all phone calls in a polite and professional manner using prescribed methodology. -Checking guests into and out of the hotel. -Review arrivals noting special requests, blocking rooms as needed. -Monitor room availability throughout the day. -Complete all items on appropriate checklist by end of shift. -Money handling and auditing. -Office duties such as faxing, copying, printing, and internet research. -Keeping the lobby and front desk areas clean. -Knowledgeable of immediate area, services, attractions, and events. -Attend department meeting as scheduled. -Performs all other duties as directed by immediate supervisor Requirements: -A flexible schedule with weekend availability. -Availability to work day/evening shifts. -An individual that is self-motivated and able to work independently. -Somebody that works well under pressure, dealing with many arrivals and departures within a short period of time. -Previous experience in customer service and good written and verbal communication skills. -Must be able to stand, crouch, lift and move about for 8 hours at a time. -Respond to guest inquiries and problems in an efficient, courteous and professional manner
Craigslist · HR
Craigslist · HR
