Program Manager - Residential (Westminster)

Description

Summary: Responsible for ensuring quality residential services and supervising a team to create a safe, supportive environment for adults with intellectual and developmental disabilities. Highlights: 1. Supervise and support a team 2. Coordinate care for people in services 3. Work with adults with intellectual and developmental disabilities Job Summary Responsible for ensuring quality residential services are provided in accordance to all government regulations or agency policies. Supervise and provide support to a team to create a safe and supportive environment for adults with intellectual and developmental disabilities. Essential Functions Communicate clearly with others in a professional and respectful manner Complete required paperwork and maintain accurate records in department database according to department standards Monitor training and review timecards of employees and take action if necessary Interview, train, and coach employees and monitor work performance, taking action as needed Attend and participate in meetings as required by the department Identify and resolve workplace problems Coordinate care for people in services and find coverage as needed Complete monitoring, home visits, and medication checks as required Coordinate with medical and behavioral personnel to ensure medications and appointments are current Monitor finances and benefits for people in services Additional Responsibilities Provide care or coverage as necessary Assist with moving and assist people with transportation Assist with planning vacations or trips Attend or complete and pass trainings as assigned Other duties as assigned Knowledge, Skills, and Abilities Ability to be on-call and work a flexible schedule Ability to communicate clearly in oral and written forms Ability to use office equipment such as fax machine, scanner, copier, phone Advanced communication and leadership skills needed to lead a team Advanced time management and organization skills Analytical thinking skills to solve complex problems Basic knowledge in Microsoft Word, Excel, and Outlook Basic knowledge of applicable laws and regulations Basic knowledge of technology such as internet browsers, PDF software, database systems Moderate typing and data entry skills Qualifications QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education High School Diploma High School Diploma or equivalent (Required) Bachelor’s Degree Human Services field (Preferred) Associate’s Degree Human Services field (Preferred) Work Experience 4 years or more Experience working with people with disabilities (Required if no degree) 2 years or more Experience working with people with disabilities (Required with Associate’s) 1 year or more Supervisory experience Preferred Combination of education and experience may be used to meet the education and work experience requirements Licenses and Certifications Valid Driver’s License (Required) Please visit our website to view the physical requirements chart. https://www.nmetro.org/careers/ North Metro Community Services is an equal opportunity employer.