Chillicothe Management Job Listings

Shift Lead (Miss J's Cafe)63393539680897120

Workable

Shift Lead (Miss J's Cafe)

As a Shift Manager at Miss J Cafe, you will be responsible for overseeing daily operations during your assigned shifts. You will lead a team of baristas and service staff to deliver exceptional customer experiences, maintain high standards of quality, and ensure smooth and efficient cafe operations. Key Responsibilities: Supervise and support cafe staff during assigned shifts. Open or close the cafe following standard operating procedures. Ensure excellent customer service and promptly resolve any guest issues. Monitor inventory levels and assist with stock management. Handle cash, POS transactions, and daily reconciliations. Maintain cleanliness and organization in the cafe according to health and safety standards. Train and mentor new team members as needed. Communicate with management about staff performance, inventory needs, and customer feedback. Ensure timely preparation and quality control of food and beverages. Qualifications: Previous experience in a cafe, restaurant, or hospitality setting (supervisory experience preferred). Excellent leadership, communication, and organizational skills. Ability to work in a fast-paced environment. Strong problem-solving abilities and a proactive mindset. Flexibility to work mornings, evenings, weekends, and holidays as needed. Food Safety and/or Barista certification is a plus.

Jackson, OH 45640, USA

Negotiable Salary

Workable

Shift Lead

The Shift Lead at TA Travel Center plays a vital role in ensuring the smooth operation of the store during assigned shifts. This position supervises staff, provides exceptional customer service, and maintains the store's operational standards. The Shift Lead will be responsible for training team members, managing inventory, processing cash transactions, and fostering a positive working environment. This dynamic role requires strong leadership skills and the ability to handle diverse challenges effectively. Key Responsibilities: Supervision: Oversee daily operations during the shift, ensuring staff members are on task and performing well. Customer Interaction: Maintain a high standard of customer service by addressing inquiries, concerns, and complaints promptly. Staff Training: Train, mentor, and support new employees, helping them integrate into the team and understand store procedures. Inventory Control: Monitor inventory levels, assist in ordering and stocking supplies, and conduct regular inventory checks. Cash Handling: Manage cash registers and financial transactions, ensuring accuracy during shifts. Health and Safety: Enforce safety protocols and regulations to ensure a safe shopping environment. Reporting: Communicate effectively with management about any operational issues and staff performance. Requirements High school diploma or equivalent is required. 1-2 years of experience in retail or customer service, with prior supervisory experience preferred. Strong leadership capabilities with effective team management skills. Excellent communication and interpersonal skills. Ability to resolve customer complaints and provide effective solutions. Familiarity with cash handling and point-of-sale systems. Willingness to work flexible hours, including evenings, weekends, and holidays. Physical Requirements: Ability to stand for extended periods and lift items weighing up to 50 pounds. Capable of performing physical tasks such as stocking shelves and moving merchandise.

Jackson, OH 45640, USA

Negotiable Salary

Restaurant Manager (Full Service Diner)63393508740993122

Workable

Restaurant Manager (Full Service Diner)

Key Responsibilities: 1. Operational Management: Oversee daily operations, ensuring smooth and efficient service. Maintain high standards of food quality, ensuring consistency, taste, and presentation. Ensure compliance with all health, safety, and sanitation regulations, including food handling procedures and cleanliness standards. Monitor inventory and place orders for supplies, ensuring the restaurant is well-stocked without over-ordering. Manage opening and closing procedures, including cash handling, inventory checks, and ensuring proper security. Handle all operational issues, ensuring a quick resolution to any problems that may arise during service. 2. Staff Management: Hire, train, and supervise restaurant staff, including servers, kitchen staff, and cleaning personnel. Develop training programs for new hires and existing staff to ensure high performance and adherence to restaurant standards. Assign daily tasks and responsibilities to staff to ensure efficiency during shifts. Create staff schedules, ensuring that adequate coverage is provided during peak hours while keeping labor costs within budget. Provide ongoing feedback and conduct performance evaluations to help employees grow and improve. Handle employee concerns or conflicts and promote a positive work culture focused on teamwork and collaboration. 3. Customer Service: Ensure excellent guest service by monitoring guest satisfaction and addressing any concerns or complaints promptly. Regularly interact with customers to build rapport, solicit feedback, and ensure a high-quality dining experience. Monitor service standards, ensuring that staff is friendly, attentive, and efficient in all interactions with guests. Ensure that the restaurant maintains a welcoming atmosphere with clean tables, restrooms, and dining areas. Work with the kitchen and service staff to resolve any issues quickly and maintain high standards of service during peak hours. 4. Financial Management: Oversee restaurant financials, including sales, labor, food costs, and other expenses to ensure the restaurant meets its profit margins. Monitor daily sales and track key performance metrics to ensure targets are met. Develop and implement strategies to control food costs, manage labor, and minimize waste. Conduct cash handling and reconciliation processes accurately. Prepare and review financial reports with upper management and owners, identifying areas for improvement and potential cost-saving measures. 5. Health & Safety Compliance: Ensure the restaurant complies with all local, state, and federal health and safety regulations, including food safety, sanitation, and fire safety protocols. Conduct regular inspections of food storage, preparation areas, and dining areas to ensure cleanliness and safety standards are met. Ensure that staff is properly trained on safety procedures, including food handling, emergency protocols, and safe equipment use. Maintain proper safety signage, ensure the restaurant is free of hazards, and promote a safe work environment. 6. Marketing and Community Engagement: Participate in local marketing efforts, including promotions, seasonal campaigns, and community events. Work with the owner or management team to develop marketing strategies that increase traffic, boost sales, and promote brand awareness. Engage with the local community to build relationships and attract new customers. Handle customer feedback and use it to improve service or adjust marketing strategies. Skills & Qualifications: Education: High school diploma or equivalent (required); a degree in business, hospitality management, or a related field is a plus. Experience: At least 2-3 years of experience in a management role in a full-service restaurant, diner, or similar food service environment. Leadership: Strong leadership and team management skills, with the ability to motivate and develop staff. Customer Service: Exceptional customer service skills, with the ability to resolve issues and create a positive dining experience. Financial Management: Understanding of financial reports, budgeting, labor cost management, and cost control. Communication: Strong verbal and written communication skills to effectively interact with customers, staff, and management. Organization: Excellent organizational skills with the ability to manage multiple tasks in a fast-paced environment. Problem-Solving: Ability to make decisions quickly and resolve operational issues efficiently. Physical Demands: Ability to stand, walk, and move for extended periods. Ability to lift and carry up to 50 pounds. Ability to work in a fast-paced environment while managing multiple tasks. Ability to work in varying kitchen temperatures, including hot grills, ovens, and refrigerators.

Wellston, OH, USA

Negotiable Salary