Chillicothe CEO & General Management Job Listings

General Manager (Miss J's Diner)63845349158145120

Workable

General Manager (Miss J's Diner)

The General Manager (GM) at Miss J’s Diner is responsible for overseeing the day-to-day operations of the café, ensuring smooth and efficient service, and maintaining a positive, productive environment for both staff and customers. The GM will be tasked with driving the overall success of the business, including managing staff, inventory, customer satisfaction, and financial performance. Key Responsibiliti Leadership & Team Management: Lead, train, and motivate café staff, including chefs, servers, and other personnel. Foster a positive and collaborative work environment to ensure high morale and productivity. Schedule and supervise staff shifts to ensure proper coverage. Handle hiring, onboarding, and staff development to ensure a high standard of service. Operations Management: Oversee daily operations, ensuring that the café runs smoothly, efficiently, and in accordance with safety and hygiene standards. Ensure consistent product quality and presentation. Maintain high levels of customer service and ensure that guests have a positive experience. Manage inventory, ordering supplies, and ensuring proper stock levels are maintained. Coordinate with the kitchen to ensure timely food preparation and service. Financial Management: Monitor and control costs, including labor, food, and beverage expenses, to maintain profitability. Prepare and manage the café’s budget and financial goals. Analyze financial reports and use data to make informed decisions. Assist in pricing strategies and promotions to optimize revenue. Customer Experience: Ensure that customer complaints and concerns are addressed promptly and professionally. Encourage customer loyalty through excellent service and a welcoming atmosphere. Engage with customers to gather feedback and continuously improve the café’s offerings and service. Marketing & Promotion: Collaborate on marketing strategies to drive business growth and increase customer traffic. Organize and participate in events, promotions, and special initiatives to boost visibility and sales. Manage social media accounts and online presence, responding to reviews and engaging with the community. Compliance & Safety: Ensure the café complies with all health and safety regulations, including food safety standards. Oversee the proper handling of food and beverage products to maintain a safe environment for customers and staff. Manage and maintain health, safety, and sanitation procedures. Administrative Duties: Handle payroll, accounting, and employee records. Prepare reports for ownership regarding performance, finances, and operational needs. Maintain a clean and organized café environment. Skills and Qualifications: Proven experience as a General Manager or similar managerial role in the foodservice industry. Strong leadership, organizational, and problem-solving skills. Exceptional customer service skills with a passion for delivering excellent guest experiences. Ability to manage financials, analyze reports, and make data-driven decisions. Knowledge of food safety, inventory management, and general café operations. Excellent communication and interpersonal skills. Ability to work flexible hours, including evenings and weekends, as required. Proficiency in POS systems, scheduling software, and Microsoft Office. Education & Experience: Bachelor’s degree in Business Administration, Hospitality Management, or a related field preferred. 5+ years of experience in the food and beverage industry, with at least 2 years in a managerial position. Physical Demands: Ability to stand, walk, and lift up to 25 pounds. Ability to work in a fast-paced, sometimes high-pressure environment.

Jackson, OH 45640, USA

Negotiable Salary

General Manager (Miss J's Cafe)63392081419907121

Workable

General Manager (Miss J's Cafe)

The General Manager (GM) at Miss J’s Café is responsible for overseeing the day-to-day operations of the café, ensuring smooth and efficient service, and maintaining a positive, productive environment for both staff and customers. The GM will be tasked with driving the overall success of the business, including managing staff, inventory, customer satisfaction, and financial performance. Key Responsibilities: Leadership & Team Management: Lead, train, and motivate café staff, including chefs, servers, and other personnel. Foster a positive and collaborative work environment to ensure high morale and productivity. Schedule and supervise staff shifts to ensure proper coverage. Handle hiring, onboarding, and staff development to ensure a high standard of service. Operations Management: Oversee daily operations, ensuring that the café runs smoothly, efficiently, and in accordance with safety and hygiene standards. Ensure consistent product quality and presentation. Maintain high levels of customer service and ensure that guests have a positive experience. Manage inventory, ordering supplies, and ensuring proper stock levels are maintained. Coordinate with the kitchen to ensure timely food preparation and service. Financial Management: Monitor and control costs, including labor, food, and beverage expenses, to maintain profitability. Prepare and manage the café’s budget and financial goals. Analyze financial reports and use data to make informed decisions. Assist in pricing strategies and promotions to optimize revenue. Customer Experience: Ensure that customer complaints and concerns are addressed promptly and professionally. Encourage customer loyalty through excellent service and a welcoming atmosphere. Engage with customers to gather feedback and continuously improve the café’s offerings and service. Marketing & Promotion: Collaborate on marketing strategies to drive business growth and increase customer traffic. Organize and participate in events, promotions, and special initiatives to boost visibility and sales. Manage social media accounts and online presence, responding to reviews and engaging with the community. Compliance & Safety: Ensure the café complies with all health and safety regulations, including food safety standards. Oversee the proper handling of food and beverage products to maintain a safe environment for customers and staff. Manage and maintain health, safety, and sanitation procedures. Administrative Duties: Handle payroll, accounting, and employee records. Prepare reports for ownership regarding performance, finances, and operational needs. Maintain a clean and organized café environment. Skills and Qualifications: Proven experience as a General Manager or similar managerial role in the foodservice industry. Strong leadership, organizational, and problem-solving skills. Exceptional customer service skills with a passion for delivering excellent guest experiences. Ability to manage financials, analyze reports, and make data-driven decisions. Knowledge of food safety, inventory management, and general café operations. Excellent communication and interpersonal skills. Ability to work flexible hours, including evenings and weekends, as required. Proficiency in POS systems, scheduling software, and Microsoft Office. Education & Experience: Bachelor’s degree in Business Administration, Hospitality Management, or a related field preferred. 5+ years of experience in the food and beverage industry, with at least 2 years in a managerial position. Physical Demands: Ability to stand, walk, and lift up to 25 pounds. Ability to work in a fast-paced, sometimes high-pressure environment.

Jackson, OH 45640, USA

Negotiable Salary

General Manager (Full-Service Diner)63499946257793122

Workable

General Manager (Full-Service Diner)

Key Responsibilities: 1. Operations Management: Oversee the daily operations of the diner, including front-of-house and back-of-house activities. Maintain a clean, safe, and organized environment for customers and staff. Ensure food quality standards are met and consistent across all shifts. Monitor inventory levels, ensure proper stock ordering, and track food costs to maintain budget adherence. Develop and enforce procedures for food preparation, sanitation, and food safety. 2. Staff Management & Leadership: Recruit, hire, train, and onboard new employees for various positions (servers, cooks, dishwashers, etc.). Create work schedules for all staff to ensure optimal coverage during peak and off-peak hours. Monitor employee performance and provide constructive feedback. Foster a positive work environment by motivating staff and maintaining high morale. Ensure that employees adhere to company policies, dress codes, and other professional standards. 3. Customer Service & Guest Relations: Ensure high levels of customer satisfaction through friendly and efficient service. Handle customer complaints or concerns with professionalism and resolve issues promptly. Maintain an environment of hospitality by leading by example and ensuring staff provides courteous and friendly service. Establish and maintain relationships with regular customers to promote loyalty. 4. Financial Management: Develop and manage the diner’s budget, ensuring it operates within financial constraints. Track daily sales and expenses, ensuring accurate records are maintained. Ensure proper cash handling, including overseeing end-of-day cashouts and deposits. Monitor and manage operational costs, including labor, food, and utilities, to maintain profitability. 5. Marketing & Promotion: Collaborate with marketing teams (or oversee marketing efforts) to develop promotions and advertising strategies to attract new customers. Oversee social media presence and any community outreach programs to increase visibility and brand awareness. Analyze customer feedback and industry trends to implement strategies for improvement and growth. 6. Compliance & Regulatory: Ensure the diner complies with local health and safety regulations, including food safety and sanitation standards. Stay up-to-date with local labor laws, food safety regulations, and any other legal requirements. Ensure proper training and certification for staff as needed (e.g., food handling, alcohol serving). 7. Reporting & Communication: Report regularly to the owner or regional manager on the status of operations, financial performance, and customer satisfaction. Maintain open communication with staff, management, and ownership. Prepare regular reports on financials, customer feedback, employee performance, and any issues that arise. Skills & Qualifications: Education: High school diploma or equivalent (required). A degree in hospitality management or business administration is preferred. Experience: 3+ years of experience in a restaurant or diner management role, with a proven track record of success in operations, financials, and staff management. Leadership: Strong leadership and interpersonal skills, with the ability to motivate and manage a team effectively. Customer Service: Exceptional customer service skills, with the ability to handle difficult situations and resolve conflicts professionally. Financial Acumen: Strong understanding of budgeting, financial management, and cost control. Communication: Excellent verbal and written communication skills. Problem-Solving: Ability to troubleshoot issues quickly and efficiently. Technology Proficiency: Familiarity with point-of-sale (POS) systems, scheduling software, and basic office software (e.g., Microsoft Office, Google Sheets). Physical Demands: Ability to stand for long periods and occasionally lift up to 50 pounds. Must be able to work flexible hours, including nights, weekends, and holidays. Must have the ability to work in a fast-paced environment and manage multiple tasks simultaneously.

Wellston, OH, USA

Negotiable Salary

General Manager (Hunts Bros)63500028583299123

Workable

General Manager (Hunts Bros)

Key Responsibilities: 1. Operational Management: Oversee daily operations of the Hunt Brothers Pizza store, ensuring smooth and efficient service. Ensure that pizzas and other menu items are prepared to the highest quality standards and that they are served promptly. Manage inventory levels to minimize waste and ensure the store is adequately stocked without overordering. Ensure the store is clean, organized, and complies with health, safety, and sanitation regulations at all times. Maintain operational procedures for opening and closing the store, including cash handling, inventory checks, and equipment maintenance. Monitor food safety practices and enforce proper food handling, cooking, and storage standards. 2. Staff Management & Development: Lead, train, and supervise a team of employees, including pizza makers, cashiers, and delivery drivers. Ensure all employees understand and follow Hunt Brothers Pizza’s operational standards and procedures. Schedule staff according to peak business hours, balancing labor costs while maintaining high service levels. Provide ongoing training to enhance staff skills, improve efficiency, and ensure top-notch customer service. Conduct performance evaluations, provide constructive feedback, and help employees grow in their roles. Handle employee discipline, resolve conflicts, and ensure that the store maintains a positive and collaborative work environment. 3. Customer Service Excellence: Ensure excellent customer service by fostering a customer-first mentality among all staff members. Monitor customer satisfaction and resolve any complaints or issues promptly and professionally. Address customer feedback to continuously improve service and product offerings. Ensure a positive and welcoming atmosphere for customers, ensuring their dining experience is exceptional. 4. Financial Management: Oversee store financials, including tracking sales, labor costs, and food costs, ensuring the store meets or exceeds profit goals. Monitor sales and identify opportunities for increasing revenue through promotions or improving service offerings. Assist with budget preparation and manage costs effectively, ensuring adherence to financial goals. Ensure accuracy in cash handling, register reconciliation, and deposits. Analyze financial reports and identify areas where costs can be reduced or revenue can be increased. 5. Health & Safety Compliance: Ensure compliance with all health and safety regulations, including food safety, sanitation, and workplace safety. Regularly inspect the store to ensure cleanliness and that health code standards are met. Ensure employees are properly trained in food handling, sanitation, and safety procedures. Manage safety drills and ensure that all employees are familiar with emergency procedures. 6. Marketing & Local Engagement: Participate in local marketing and promotional efforts to drive traffic and increase sales. Work with the Area/Regional Manager to develop and implement local marketing initiatives, including promotional deals and special events. Foster relationships with local businesses and community groups to build awareness and encourage repeat customers. Ensure that any local advertising, promotions, or events are well executed and promoted to customers. Skills & Qualifications: Education: High school diploma or equivalent (required); a degree in business, hospitality management, or a related field is a plus. Experience: Minimum of 2-3 years of experience in a management role in the food service industry, preferably with experience in a fast-paced, quick-service restaurant environment. Leadership: Strong leadership and team management skills with the ability to motivate, coach, and develop a team. Customer Service: Excellent customer service skills with the ability to resolve issues quickly and create a positive dining experience for guests. Financial Acumen: Understanding of financial management, including budgeting, cost control, and profitability analysis. Communication: Strong communication skills, both verbal and written, with the ability to interact effectively with staff, customers, and management. Organization: Strong organizational skills with the ability to prioritize and manage multiple tasks effectively. Problem-Solving: Ability to make quick decisions and resolve operational issues efficiently. Tech Savvy: Comfortable using point-of-sale systems, inventory management tools, and other restaurant management software. Physical Demands: Ability to stand, walk, and move around the store for extended periods of time. Ability to lift up to 50 pounds, including stock and supplies. Ability to work in a fast-paced environment while managing multiple tasks at once. Ability to work in a kitchen environment with varying temperatures.

Jackson, OH 45640, USA

Negotiable Salary