Description
Summary:
ZebraScapes Landscaping seeks a highly organized and proactive Installation Coordinator to support the successful planning, scheduling, and execution of landscape installation projects, serving as a key communication hub.
Highlights:
1. Coordinate landscape installation projects from start to finish.
2. Serve as a primary point of contact for installation clients.
3. Work closely with Sales, Design, Production, and Field Operations teams.
Position Summary
ZebraScapes Landscaping is seeking a highly organized and proactive Installation Coordinator to support the successful planning, scheduling, and execution of landscape installation projects. This role serves as a key communication hub between clients, sales, crews, vendors, and management to ensure projects are completed efficiently, on schedule, and to ZebraScapes’ quality standards.
The ideal candidate thrives in a fast-paced environment, is detail-oriented, and possesses strong customer service and scheduling skills.
Key Responsibilities
Project Coordination
Coordinate all aspects of landscape installation projects from contract handoff through project completion.
Schedule crews, subcontractors, equipment, and materials to ensure efficient workflow.
Maintain project calendars and installation timelines.
Assist Project Managers and Operations staff with daily scheduling adjustments and project priorities.
Ensure all project documentation, permits, and approvals are complete before work begins.
Client Communication
Serve as a primary point of contact for installation clients throughout the project lifecycle.
Communicate project schedules, updates, delays, and completion timelines professionally and promptly.
Address client questions and concerns and escalate issues when necessary.
Administrative Support
Create and maintain project files, work orders, and job tracking systems.
Enter and update project information in company software systems.
Assist with contract processing, change orders, invoicing coordination, and closeout documentation.
Track project progress and report status updates to management.
Vendor & Material Coordination
Coordinate material orders and deliveries with vendors and suppliers.
Confirm availability of plants, irrigation materials, hardscape products, and equipment.
Monitor delivery schedules and resolve logistical issues as needed.
Team Collaboration
Work closely with Sales, Design, Production, and Field Operations teams.
Support installation crews with job information, routing, and scheduling updates.
Help maintain efficient communication between departments to ensure smooth project execution.
Qualifications
Required
High school diploma or equivalent.
2+ years of administrative, scheduling, or coordination experience.
Strong organizational and multitasking skills.
Excellent verbal and written communication abilities.
Proficiency with Microsoft Office, Google Workspace, and scheduling software.
Ability to work in a fast-paced, deadline-driven environment.
Strong attention to detail and problem-solving skills.
Preferred
Experience in landscaping, construction, irrigation, or related trades.
Familiarity with CRM or project management software.
Bilingual (English/Spanish) is a plus.
Knowledge of landscaping materials, plant identification, or construction scheduling.