California Front Office & Guest Services Job Listings

Guest Services Associate - Arleta, Ca63846034968707120

Workable

Guest Services Associate - Arleta, Ca

POSITION TITLE: Guest Services Associate REPORTS TO: Program Coordinator LOCATION: Arleta, CA CLASSIFICATION: Non-Exempt, Full-Time SALARY: $18.50 Hourly Rate PERTINENT INFORMATION: All positions require candidates to successfully pass a background check, LIVE scan and TB Test Multiple shifts available: 7AM-3:30PM, 3PM-11:30PM, 11:00PM-7:30AM Guest Services Associate A Guest Services Associate is responsible for providing a hospitable, safe, and healthy environment in which guests experience enhanced dignity and respect. Responsibilities and Initiatives To help NHF meet its growth goals, the Guest Services Associate will: Ensure safety and security of recuperative care facility. Conduct daily facility and equipment inspections. Conduct constant room checks throughout the day. Perform guest intake responsibilities, ensuring that all guests are greeted and provided with a detailed orientation of program guidelines, when applicable. Develop rapport with guests and garner guest feedback. Create, lead, and/or implement engagement activities with our guests, when applicable. Build rapport and trust with our guests through constant engagement and checking in. Attend to our guests’ requests. Assist nursing, social services and external partners with guest appointments on-site or check ins. Assist management in accurately maintaining bed availability and documentation. Assist Lead staff or Program Management with supplies inventory check/ log. Maintain accurate record keeping including but not limited to daily shift notes, incident reports, Emergency Action Plan drills, etc. when applicable. Respond to and provide positive intervention encounters for guest concerns. Attend all meetings and training that are aligned with the role which includes shift hand off, and trainings such as, but not limited to; BLS, Crisis Prevention, Harm Reduction, Trauma Informed Care, DEI, etc. Perform laundry, boutique, and mealtime duties and in the absence of the environmental site associate perform housekeeping services. Must be flexible to adapt to schedule changes and/or work additional shifts to meet the needs of the facility, notwithstanding labor laws. Must model and project a positive professional image and adhere to the organization dress code. Perform additional assignments to meet the needs of the facility, notwithstanding primary responsibilities. Always follow NHF policies and procedures. Requirements Minimum 2 years caregiver experience in a Healthcare or Recuperative Care environment (preferred). Ability to perform and prioritize multiple tasks effectively and efficiently. Must be able to work a schedule with five (5) eight (8) hour shifts. Current BLS certification preferred, but not required. Excellent oral and written communication skills. Ability to communicate effectively with all levels of staff, guests, and visitors. Bi-lingual in Spanish Preferred. TB test required. Fingerprint live scan /background required. Physical Requirements The duties as described will required standing and walking 90% of the time. The employee will frequently bend/stoop, squat, reach above the shoulders, twist, and turn, kneel, and push/pull. The employee will frequently be required to lift/pull/push/move up to 50 pounds. Must utilize conversational speech for effective verbal communication. Noise level is high in some client care areas. Benefits PROGRAMS National Health Foundation is addressing the social determinants of health using several research-proven strategies. We are targeting Food Access, with an emphasis on increasing the availability of health and fresh foods in under-resourced communities, Housing, with a focus on providing shelter and care for individuals who have been released from the hospital, the Built Environment, prioritizing the removal of the barriers to health in the Historic South Los Angeles community, and Education, with a focus on risk prevention and support for pregnant and parenting teens to complete their education. For further details on the programs, please visit our site at: http://nationalhealthfoundation.org

Arleta, Los Angeles, CA, USA

$18/hour

Guest Services Associate Lead, Los Angeles-Pico Union63500034019331121

Workable

Guest Services Associate Lead, Los Angeles-Pico Union

POSITION TITLE: Guest Service Associate Lead REPORTS TO: Operations Manager LOCATION: Los Angeles, Ca CLASSIFICATION: Non-Exempt SALARY: $19.00 - $22.00 Hourly Rate PERTINENT INFORMATION: Multiple shits Available: Saturday - Wednesday, 11:00PM-7:30AM Tuesday - Saturday, 11:00PM-7:30AM This position to be filled as soon as possible Guest Services Associate The Lead Overnight Guest Services Associate (GSA) is responsible for overseeing and supporting the overnight GSA team to ensure a safe, clean, and welcoming environment for guests. This leadership role requires effective delegation, clear communication, and proactive problem-solving. The Lead GSA serves as the overnight point of contact for operational needs, ensures compliance with policies and procedures, and collaborates across departments to maintain continuity of care and support. Responsibilities and Initiatives To help NHF meet its growth goals, the Guest Service Associate Lead will: Team Leadership & Supervision Provide direct supervision and leadership to overnight GSA staff. Delegate tasks and ensure alignment with departmental and facility goals. Create and maintain daily task assignments, adjusting based on shift priorities. Support onboarding and training of new GSAs; provide ongoing coaching and guidance. Monitor staff performance and collaborate with the Operations Manager for performance evaluations, feedback, and improvement planning. Operations & Communication Facilitate daily shift handoff meetings; communicate key updates and guest needs across departments. Review and ensure completion of daily logs, incident reports, and communication notes. Attend required meetings including: NHF All Staff (monthly), Operations (monthly), and GSA Lead meetings (bi-weekly). Coordinate with interdisciplinary teams including Medical, Social Services, Environmental Services, and Security as needed. Safety & Crisis Management Maintain the safety and security of the facility during overnight hours. Take the lead in emergency situations including evacuations, safety drills, and crisis response. Monitor and report facility issues promptly to the appropriate departments. General Duties Perform standard Guest Services Associate responsibilities, including guest engagement, basic cleaning, supplies monitoring, and policy enforcement. Fill in and cover shifts as needed to maintain adequate staffing. Implement systems, policies, and procedures as directed by Operations leadership. Promote and model professionalism, respect, and accountability within the team. Always follows NHF policies and procedures. Requirements Minimum 2 years of experience in caregiving, shelter, healthcare, or recuperative care environment (preferred). At least 1–2 years in a supervisory or lead role. No current disciplinary action or performance improvement plan (internal applicants). Strong written and verbal communication skills. Excellent time management, organization, and problem-solving skills. Ability to remain calm and make sound decisions in high-pressure situations. Flexible schedule with availability to cover shifts, including weekends and holidays. Computer proficiency; working knowledge of Microsoft Office, Teams, and Excel. Current CPR/First Aid certification preferred (or willing to obtain). Physical Requirements The duties as described will required frequent standing and walking. The employee will frequently bend/stoop, squat, reach above the shoulders, twist, and turn, kneel, and push/pull. The employee will frequently be required to lift/pull/push/move up to 50 pounds. Must utilize conversational speech for effective verbal communication. Noise level is high in some client care areas. Benefits PROGRAMS National Health Foundation is addressing the social determinants of health using several research-proven strategies. We are targeting Food Access, with an emphasis on increasing the availability of health and fresh foods in under-resourced communities, Housing, with a focus on providing shelter and care for individuals who have been released from the hospital, the Built Environment, prioritizing the removal of the barriers to health in the Historic South Los Angeles community, and Education, with a focus on risk prevention and support for pregnant and parenting teens to complete their education. For further details on the programs, please visit our site at: http://nationalhealthfoundation.org.

Los Angeles, CA, USA

$19-22

Guest Services Coordinator-Casual63499922656641122

Workable

Guest Services Coordinator-Casual

Skywalker Vineyards Casual Guest Services Coordinators support ongoing event operations at Summit Skywalker Ranch. The Guest Services team is responsible for providing a high level of support to a number of operational areas including the front desk, food and beverage, and housekeeping. Candidates who apply must be available to work various events, flexible shifts, weekends, early mornings, and evening shifts. Guest Services Responsibilities: Supporting guest arrival and guest departure experiences, escorting guests to their suites, assisting with luggage, and offering concierge services. Preparing room key cards and conducting suite inspections prior to guests' arrivals. Maintain a high level of communication with all team members to ensure seamless service to all guests. Making flower arrangements for guest suites. Conduct inspections of all guest rooms prior to guest arrival. Food and beverage service including breakfast, lunch, and dinner service, along with wine tastings. Polishing glasses and flatware, getting the space back together. Housekeeping duties include makeup and breakdown of guest suites. Skywalker Vineyards wine sales and ranch product sales. Supporting wine-tasting setup, and breakdown. Wine bay support in fulfillment with wine shipments throughout the year. Assist with annual projects at the Ranch such as olive oil bottling, labeling and winery duties, holiday decorations, cleaning, and organizing. Requirements Education / Experience: Minimum of 1 – 3 years of experience in a customer-facing role within any industry, hospitality or retail preferred. Demonstrated positive, strong customer service interest, skills, and experience. Ability to work in a fast-paced environment with changing tasks and priorities, with grace and enthusiasm. Knowledge of and passion for fine wines and winemaking. Demonstrative ability to work well in a team environment. Excellent organizational and administrative skills. Physical Requirements: Ability to move, lift, carry, push, pull objects weighing less or equal to 50lbs without assistance. Sit, stand, or walk for an extended period (8 hrs.) Reach overhead and below knees, including bending, twisting, pulling, and stooping. Benefits Sick Time 401k with Company Match Pay Range $23/hr.

Nicasio, CA 94946, USA

$23

Guest Services Associate (Overnight), Arleta, Ca63499842598659123

Workable

Guest Services Associate (Overnight), Arleta, Ca

POSITION TITLE: Guest Service Associate REPORTS TO: Program Coordinator LOCATION: Arleta, CA CLASSIFICATION: Non-Exempt, Full-Time SALARY: $18.00 - $20.00 Hourly Rate PERTINENT INFORMATION: All positions require candidates to successfully pass a background check, LIVE scan and TB Test Work shift hours: 11PM - 7:30AM, with multiple workday shifts available Guest Services Associate A Guest Services Associate is responsible for providing a hospitable, safe, and healthy environment in which guests experience enhanced dignity and respect. Responsibilities and Initiatives To help NHF meet its growth goals, the Guest Services Associate will: Ensure safety and security of recuperative care facility. Conduct daily facility and equipment inspections. Conduct constant room checks throughout the day. Perform guest intake responsibilities, ensuring that all guests are greeted and provided with a detailed orientation of program guidelines, when applicable. Develop rapport with guests and garner guest feedback. Create, lead, and/or implement engagement activities with our guests, when applicable. Build rapport and trust with our guests through constant engagement and checking in. Attend to our guests’ requests. Assist nursing, social services and external partners with guest appointments on-site or check ins. Assist management in accurately maintaining bed availability and documentation. Assist Lead staff or Program Management with supplies inventory check/ log. Maintain accurate record keeping including but not limited to daily shift notes, incident reports, Emergency Action Plan drills, etc. when applicable. Respond to and provide positive intervention encounters for guest concerns. Attend all meetings and training that are aligned with the role which includes shift hand off, and trainings such as, but not limited to; BLS, Crisis Prevention, Harm Reduction, Trauma Informed Care, DEI, etc. Perform laundry, boutique, and mealtime duties and in the absence of the environmental site associate perform housekeeping services. Must be flexible to adapt to schedule changes and/or work additional shifts to meet the needs of the facility, notwithstanding labor laws. Must model and project a positive professional image and adhere to the organization dress code. Perform additional assignments to meet the needs of the facility, notwithstanding primary responsibilities. Always follow NHF policies and procedures. Requirements Minimum 2 years caregiver experience in a Healthcare or Recuperative Care environment (preferred). Ability to perform and prioritize multiple tasks effectively and efficiently. Must be able to work a schedule with five (5) eight (8) hour shifts. Current BLS certification preferred, but not required. Excellent oral and written communication skills. Ability to communicate effectively with all levels of staff, guests, and visitors. Bi-lingual in Spanish Preferred. TB test required. Fingerprint live scan /background required. Physical Requirements The duties as described will required standing and walking 90% of the time. The employee will frequently bend/stoop, squat, reach above the shoulders, twist, and turn, kneel, and push/pull. The employee will frequently be required to lift/pull/push/move up to 50 pounds. Must utilize conversational speech for effective verbal communication. Noise level is high in some client care areas. Benefits PROGRAMS National Health Foundation is addressing the social determinants of health using several research-proven strategies. We are targeting Food Access, with an emphasis on increasing the availability of health and fresh foods in under-resourced communities, Housing, with a focus on providing shelter and care for individuals who have been released from the hospital, the Built Environment, prioritizing the removal of the barriers to health in the Historic South Los Angeles community, and Education, with a focus on risk prevention and support for pregnant and parenting teens to complete their education. For further details on the programs, please visit our site at: http://nationalhealthfoundation.org

Arleta, Los Angeles, CA, USA

$18-20

Guest Services Associate Lead (Overnight), Glendale, Ca63499808488065124

Workable

Guest Services Associate Lead (Overnight), Glendale, Ca

POSITION TITLE: Guest Service Associate Lead REPORTS TO: Program Coordinator LOCATION: Glendale, Ca CLASSIFICATION: Non-Exempt, Full-Time SALARY: $19.00 - $22.00 Hourly Rate PERTINENT INFORMATION: Work Shift: Tuesday - Saturday, 11:30PM-7:30AM This position to be filled as soon as possible Guest Services Associate Lead The Guest Services Associate Lead (GSAL) will provide support and leadership while overseeing the day-to-day functions of the Guest Service Associate team members on their assigned shift at our Recuperative Care Facility. They will be responsible for providing a hospitable and safe environment in which guests experience dignity and respect. Responsibilities and Initiatives To help NHF meet its growth goals, the Lead Guest Service Associate will: Collaborate with Operations Manager to schedule staff to ensure shifts have sufficient coverage. Must be dedicated to enhancing the overall guest experience. Develop and oversee activities for our guests. Ensure that GSAs are proactive in this area. Delegate tasks to GSA team members in alignment with departmental goals. Complete shift assignment sheets in collaboration with Operations Manager. Conduct shift meetings in the absence of the Operations Manager to debrief or discuss ongoing staff support. Attending regularly scheduled team meetings and training. Complete daily shift handoff meetings, participate by communicating critical guest needs in collaboration with interdisciplinary teams. Collaborate with Social Services and nursing department to ensure information is accurately received and executed by GSA while on shift. Provide quality assurance, coaching and support to GSA team; collaborate with the Operations Manager to plan, monitor, and appraise job tasks and responsibilities. Implement systems, policies and procedures as directed by the Operations Manager delegating new assignments to team members, as needed. Review daily logs and shift notes for accuracy and completion. Complete inspections of all assigned duties for accuracy, completion, and address according and report to Operations Manager as directed. Ensure all incident reports and/reporting and supportive documentation are completed accurately for Operations Manager review. Ensure the safety and security of the facility; conduct safety drills as scheduled by Operations Manager; assist and respond quickly to potential safety threats, taking the lead role in emergency evacuations. Assist with GSA onboarding and provide ongoing training, as needed. Lead by example. Perform all general Guest Service Associate responsibilities to assist team. Demonstrate the ability to handle moderate shift related matters and provide solutions in tandem with Operations Manager’s instructions and guidelines. Ensure all Emergency Action Plan (EAP) drills and documentation are completed and presented to the Operations Manager for review. Flexibility to adapt to schedule changes and or work additional shifts to meet the needs of the facility, notwithstanding labor laws. Must work as an extension of Operations Manager in their absence. Complete additional assignments, responsibilities, and tasks as needed to meet the needs of the facility. Always follow NHF policies and procedures. Requirements Minimum 2 years caregiver experience in a Healthcare or Recuperative Care environment (preferred). No write-ups or performance improvement plan within the last 6 months (internal hires). Excellent communication skills both oral and written; time management and strong organizational skills. Flexible schedule, with the availability of coming in to fill in vacant shifts due to call offs. Positive and welcoming attitude. Ability to communicate effectively with all levels of staff, guests, and visitors. Intermediate computer proficiency in Microsoft Office Suite that includes Outlook, Word, Excel required. Current CPR and First Aid Certification (Preferred but not required). Bi-lingual in Spanish Preferred. Physical Requirements The duties as described will require frequent standing and walking. The employee will frequently bend/stop, squat, reach above the shoulders, twist, and turn, kneel, and push/pull. The employee will frequently be required to lift/pull/push/move up to 50 pounds. Must utilize conversational speech for effective verbal communication. Noise level is high in some client care areas. Benefits PROGRAMS National Health Foundation is addressing the social determinants of health using several research-proven strategies. We are targeting Food Access, with an emphasis on increasing the availability of health and fresh foods in under-resourced communities, Housing, with a focus on providing shelter and care for individuals who have been released from the hospital, the Built Environment, prioritizing the removal of the barriers to health in the Historic South Los Angeles community, and Education, with a focus on risk prevention and support for pregnant and parenting teens to complete their education. For further details on the programs, please visit our site at: http://nationalhealthfoundation.org.

Glendale, CA, USA

$19-22

Guest Services Associate - Los Angeles-Pico Union, Ca63393560403843125

Workable

Guest Services Associate - Los Angeles-Pico Union, Ca

POSITION TITLE: Guest Services Associate REPORTS TO: Operations Manager LOCATION: Los Angeles-Pico Union, Ca CLASSIFICATION: Non-Exempt, Full-Time HOURLY: $18.50 PERTINENT INFORMATION: Position to be filled as soon as possible. Multiple shifts available: MORNINGS: Tuesday-Saturday, 7:00AM-3:30PM, Thursday-Monday, 7:00AM-3:30PM, Saturday-Wednesday, 7:00AM-3:30PM MID-DAY: Wednesday-Sunday 11:30AM-8:00PM SWING: Sunday-Thursday 3:00PM-11:30PM OVERNIGHTS: Friday-Tuesday 11:00PM-7:30AM, Sunday-Thursday 11:00PM-7:30AM Guest Services Associate A Guest Services Associate is responsible for providing a hospitable, safe, and healthy environment in which guests experience enhanced dignity and respect. Responsibilities and Initiatives To help NHF meet its growth goals, the Guest Services Associate will: Ensure safety and security of recuperative care facility. Conduct daily facility and equipment inspections. Conduct constant room checks throughout the day. Perform guest intake responsibilities, ensuring that all guests are greeted and provided with a detailed orientation of program guidelines, when applicable. Develop rapport with guests and garner guest feedback. Create, lead, and/or implement engagement activities with our guests, when applicable. Build rapport and trust with our guests through constant engagement and checking in. Attend to our guests’ requests. Assist nursing, social services and external partners with guest appointments on-site or check ins. Assist management in accurately maintaining bed availability and documentation. Assist Lead staff or Program Management with supplies inventory check/ log. Maintain accurate record keeping including but not limited to daily shift notes, incident reports, Emergency Action Plan drills, etc. when applicable. Respond to and provide positive intervention encounters for guest concerns. Attend all meetings and training that are aligned with the role which includes shift hand off, and trainings such as, but not limited to; BLS, Crisis Prevention, Harm Reduction, Trauma Informed Care, DEI, etc. Perform laundry, clothing requests and mealtime duties and in the absence of the environmental site associate perform housekeeping services (if applicable). Must be flexible to adapt to schedule changes and/or work additional shifts to meet the needs of the facility, notwithstanding labor laws. Must model and project a positive professional image and adhere to the organization dress code. Perform additional assignments to meet the needs of the facility, notwithstanding primary responsibilities. Always follow NHF policies and procedures. Requirements Minimum 2 years caregiver experience in a Healthcare or Recuperative Care environment (preferred). Ability to perform and prioritize multiple tasks effectively and efficiently. Must be able to work a schedule with five (5) eight (8) hour shifts. Current BLS certification preferred, but not required. Excellent oral and written communication skills. Ability to communicate effectively with all levels of staff, guests, and visitors. Physical Requirements The duties as described will required frequent standing and walking. The employee will frequently bend/stoop, squat, reach above the shoulders, twist, and turn, kneel, and push/pull. The employee will frequently be required to lift/pull/push/move up to 50 pounds. Must utilize conversational speech for effective verbal communication. Noise level is high in some client care areas. Benefits PROGRAMS National Health Foundation is addressing the social determinants of health using a number of research-proven strategies. We are targeting Food Access, with an emphasis on increasing the availability of health and fresh foods in under-resourced communities, Housing, with a focus on providing shelter and care for individuals who have been released from the hospital, the Built Environment, prioritizing the removal of the barriers to health in the Historic South Los Angeles community, and Education, with a focus on risk prevention and support for pregnant and parenting teens to complete their education. For further details on the programs, please visit our site at: http://nationalhealthfoundation.org

Los Angeles, CA, USA

$18.5

Guest Services Associate (Overnight), Ventura, Ca63393499462659126

Workable

Guest Services Associate (Overnight), Ventura, Ca

POSITION TITLE: Guest Service Associate REPORTS TO: Operations Manager LOCATION: Ventura, CA CLASSIFICATION: Non-Exempt, Full-Time HOURLY RATE: $18.50 PERTINENT INFORMATION: Work Shift: Saturday - Wednesday 3:00PM-11:30PM This position to be filled as soon as possible Guest Services Associate A Guest Services Associate is responsible for providing a hospitable, safe, and healthy environment in which guests experience enhanced dignity and respect. Responsibilities and Initiatives Ensure safety and security of recuperative care facility. Conduct daily facility and equipment inspections. Conduct constant room checks throughout the day. Perform guest intake responsibilities, ensuring that all guests are greeted and provided with a detailed orientation of program guidelines, when applicable. Develop rapport with guests and garner guest feedback. Create, lead, and/or implement engagement activities with our guests, when applicable. Build rapport and trust with our guests through constant engagement and checking in. Attend to our guests’ requests. Assist nursing, social services and external partners with guest appointments on-site or check ins. Assist management in accurately maintaining bed availability and documentation. Assist Lead staff or Program Management with supplies inventory check/ log. Maintain accurate record keeping including but not limited to daily shift notes, incident reports, Emergency Action Plan drills, etc. when applicable. Respond to and provide positive intervention encounters for guest concerns. Attend all meetings and training that are aligned with the role which includes shift hand off, and trainings such as, but not limited to; BLS, Crisis Prevention, Harm Reduction, Trauma Informed Care, DEI, etc. Perform laundry, clothing requests and mealtime duties and in the absence of the environmental site associate perform housekeeping services (if applicable). Must be flexible to adapt to schedule changes and/or work additional shifts to meet the needs of the facility, notwithstanding labor laws. Must model and project a positive professional image and adhere to the organization dress code. Perform additional assignments to meet the needs of the facility, notwithstanding primary responsibilities. Always follow NHF policies and procedures. Requirements High School Diploma or equivalent required. Minimum 2 years caregiver experience in a Healthcare or Recuperative Care environment (preferred). Ability to perform and prioritize multiple tasks effectively and efficiently. Must be able to work a schedule with five (5) eight (8) hour shifts. Valid CA driver’s license. Current CPR and First Aid certification. Excellent oral and written communication skills. Ability to communicate effectively with all levels of staff, guests, and visitors. Working knowledge of Microsoft Office Suite. Physical Requirements The duties as described will required frequent standing and walking. The employee will frequently bend/stoop, squat, reach above the shoulders, twist, and turn, kneel, and push/pull. The employee will frequently be required to lift/pull/push/move up to 50 pounds. Must utilize conversational speech for effective verbal communication. Noise level is high in some client care areas. Benefits PROGRAMS National Health Foundation is addressing the social determinants of health using several research-proven strategies. We are targeting Food Access, with an emphasis on increasing the availability of health and fresh foods in under-resourced communities, Housing, with a focus on providing shelter and care for individuals who have been released from the hospital, the Built Environment, prioritizing the removal of the barriers to health in the Historic South Los Angeles community, and Education, with a focus on risk prevention and support for pregnant and parenting teens to complete their education. For further details on the programs, please visit our site at: http://nationalhealthfoundation.org.

Ventura, CA, USA

$18.5

Guest Services Associate Lead, Arleta, Ca63393492016769127

Workable

Guest Services Associate Lead, Arleta, Ca

POSITION TITLE: Lead Guest Services Associate REPORTS TO: Program Coordinator LOCATION: Arleta, CA, CLASSIFICATION: Non-Exempt, Full Time SALARY: $19.00 - $22.00 Hourly Rate PERTINENT INFORMATION: All positions require candidates to successfully pass a background check, LIVE scan and TB Test Multiple shifts available: 7AM-3:30PM, 3:00PM-11:30PM Guest Services Associate The Lead Guest Service Associate (LGSA) will provide support and leadership while overseeing the day-to-day functions of the Guest Service Associate team members on their assigned shift at our Recuperative Care Facility. They will be responsible for providing a hospitable and safe environment in which guests experience dignity and respect. Responsibilities and Initiatives To help NHF meet its growth goals, the Lead Guest Service Associate will: Collaborate with Program Coordinators and Program Manager to schedule staff to ensure shifts have sufficient coverage. Delegate tasks to GSA team members in alignment with departmental goals. Complete shift assignment sheets in collaboration with Program Coordinator. Conduct shift meetings in the absence of the Program Coordinator to debrief or discuss ongoing staff support. Attending regularly scheduled team meetings and training. Complete daily shift handoff meetings, participate by communicating critical guest needs in collaboration with interdisciplinary teams. Collaborate with Social Services and nursing department to ensure information is accurately received and executed by GSA while on shift. Provide quality assurance, coaching and support to GSA team; collaborate with the Program Coordinator to plan, monitor, and appraise job tasks and responsibilities. Implement systems, policies and procedures as directed by the Program Coordinator and Program Manager, delegating new assignments to team members, as needed. Review daily logs and shift notes for accuracy and completion. Complete inspections of all assigned duties for accuracy, completion, and address according and report to Program Coordinator as directed. Ensure all incident reports and/reporting and supportive documentation are completed accurately for Program Coordinator & Program Manager review. Ensure the safety and security of the facility; conduct safety drills as scheduled by Program Coordinator and Manager; assist and respond quickly to potential safety threats, taking the lead role in emergency evacuations. Assist with GSA onboarding and provide ongoing training, as needed. Perform all general Guest Service Associate responsibilities to assist team. Demonstrate the ability to handle moderate shift related matters and provide solutions in tandem with Program Coordinator and Program Manager’s instructions and guidelines. Ensure all Emergency Action Plan (EAP) drills and documentation are completed and presented to the Program Coordinator for review. Flexibility to adapt to schedule changes and or work additional shifts to meet the needs of the facility, notwithstanding labor laws. Must work as an extension of Program Coordinator in their absence. Complete additional assignments, responsibilities, and tasks as needed to meet the needs of the facility. Always follow NHF policies and procedures. Requirements Minimum 2 years caregiver experience in a Healthcare or Recuperative Care environment (preferred). No write-ups or performance improvement plan within the last 6 months (internal hires) Excellent communication skills both oral and written; time management and strong organizational skills. Positive and welcoming attitude Ability to communicate effectively with all levels of staff, guests, and visitors. Intermediate computer proficiency in Microsoft Office Suite that includes Outlook, Word, Excel required. Current CPR and First Aid Certification (Preferred but not required). Bi-lingual in Spanish Preferred. TB test required. Fingerprint live scan /background required. Physical Requirements The duties as described will require frequent standing and walking. The employee will frequently bend/stop, squat, reach above the shoulders, twist, and turn, kneel, and push/pull. The employee will frequently be required to lift/pull/push/move up to 50 pounds. Must utilize conversational speech for effective verbal communication. Noise level is high in some client care areas. Benefits PROGRAMS National Health Foundation is addressing the social determinants of health using several research-proven strategies. We are targeting Food Access, with an emphasis on increasing the availability of health and fresh foods in under-resourced communities, Housing, with a focus on providing shelter and care for individuals who have been released from the hospital, the Built Environment, prioritizing the removal of the barriers to health in the Historic South Los Angeles community, and Education, with a focus on risk prevention and support for pregnant and parenting teens to complete their education. For further details on the programs, please visit our site at: http://nationalhealthfoundation.org

Arleta, Los Angeles, CA, USA

$19-22

Guest Services Associate Lead, Ventura, Ca63392011644675128

Workable

Guest Services Associate Lead, Ventura, Ca

POSITION TITLE: Guest Service Associate Lead REPORTS TO: Operations Manager LOCATION: Ventura, CA CLASSIFICATION: Non-Exempt SALARY: $19.00 - $22.00 Hourly Rate PERTINENT INFORMATION: Work Shift: Saturday - Wednesday, 7:00AM - 3:30PM This position to be filled as soon as possible Guest Services Associate The Guest Service Associate Lead (GSAL) will provide support and leadership while overseeing the day-to-day functions of the Guest Service team members on their assigned shift (Overnight) at our Ventura Facility. They will be responsible for providing a hospitable and safe environment in which guests experience dignity and respect. Responsibilities and Initiatives To help NHF meet its growth goals, the Guest Service Associate - Shift Lead will: Collaborate with Operations Manager to schedule staff to ensure shifts have sufficient coverage. Must be dedicated to enhancing the overall guest experience. Develop and oversee activities for our guests. Ensure that GSAs are proactive in this area. Delegate tasks to GSA team members in alignment with departmental goals. Complete shift assignment sheets in collaboration with Operations Manager. Conduct shift meetings in the absence of the Operations Manager to debrief or discuss ongoing staff support. Attending regularly scheduled team meetings and training. Complete daily shift handoff meetings, participate by communicating critical guest needs in collaboration with interdisciplinary teams. Collaborate with Social Services and nursing department to ensure information is accurately received and executed by GSA while on shift. Provide quality assurance, coaching and support to GSA team; collaborate with the Operations Manager to plan, monitor, and appraise job tasks and responsibilities. Implement systems, policies and procedures as directed by the Operations Manager and Director, delegating new assignments to team members, as needed. Review daily logs and shift notes for accuracy and completion. Complete inspections of all assigned duties for accuracy, completion, and address according and report to Operations Manager as directed. Ensure all incident reports and/reporting and supportive documentation are completed accurately for Operations Manager & Director’s review. Ensure the safety and security of the facility; conduct safety drills as scheduled by Operations Manager and Director; assist and respond quickly to potential safety threats, taking the lead role in emergency evacuations. Assist with GSA onboarding and provide ongoing training, as needed. Perform all general Guest Service Associate responsibilities to assist team. Demonstrate the ability to handle moderate shift related matters and provide solutions in tandem with Operations Manager and Director’s instructions and guidelines. Ensure all Emergency Action Plan (EAP) drills and documentation are completed and presented to the Operations Manager for review. Flexibility to adapt to schedule changes and or work additional shifts to meet the needs of the facility, notwithstanding labor laws. Must work as an extension of Operations Manager in their absence. Complete additional assignments, responsibilities, and tasks as needed to meet the needs of the facility. Always follows NHF policies and procedures. Requirements Minimum 2 years caregiver experience in a Healthcare or Recuperative Care environment (preferred). No write-ups or performance improvement plan within the last 6 months (internal hires). Excellent communication skills both oral and written; time management and strong organizational skills. Flexible schedule, with the availability of coming in to fill in vacant shifts due to call offs. Positive and professional attitude. Ability to communicate effectively with all levels of staff, guests, and visitors. Intermediate computer proficiency in Microsoft Office Suite that includes Outlook, Word, Excel required. Current CPR and First Aid Certification (Preferred but not required) Valid CA driver’s license. Bi-lingual in Spanish preferred. Physical Requirements The duties as described will required frequent standing and walking. The employee will frequently bend/stoop, squat, reach above the shoulders, twist, and turn, kneel, and push/pull. The employee will frequently be required to lift/pull/push/move up to 50 pounds. Must utilize conversational speech for effective verbal communication. Noise level is high in some client care areas. Benefits PROGRAMS National Health Foundation is addressing the social determinants of health using several research-proven strategies. We are targeting Food Access, with an emphasis on increasing the availability of health and fresh foods in under-resourced communities, Housing, with a focus on providing shelter and care for individuals who have been released from the hospital, the Built Environment, prioritizing the removal of the barriers to health in the Historic South Los Angeles community, and Education, with a focus on risk prevention and support for pregnant and parenting teens to complete their education. For further details on the programs, please visit our site at: http://nationalhealthfoundation.org.

Ventura, CA, USA

$19-22