Boulder Other Job Listings

Customer Service Sales Representative63845357812355120

Workable

Customer Service Sales Representative

We are looking for a licensed staff to work in an insurance agency. A staff member will act as a liaison, provide product/service information, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best agency staff are genuinely excited to help customers. They're patient, empathetic, and passionately communicative. they love to talk. They can put themselves in their customers' shoes and advocate for them when necessary. Problem-solving needs to come naturally to these staff members. They are confident at troubleshooting and investigate if they don't have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction. Agency staff may also perform marketing and sales duties if that is something they are comfortable with. Requirements Manae incoming calls Identify and assess customers' needs to achieve satisfaction. Build sustainable relationships and trust with customer accounts through open and interactive communication. Provide accurate, valid and complete information by using the right methods/tools. Handle customer complaints, provide appropriate solutions and alternatives within the time limits: follow up to insure resolution. Benefits Base Salary with Commissions Bonus Opportunities Weekends Off Holidays Off Career Development & Growth Hands-On Training

Westminster, CO, USA

Negotiable Salary

Customer Support Representative (Remote)63499843974913121

Workable

Customer Support Representative (Remote)

ECP is a market-leading SaaS solution that enables senior living communities to better care for their residents. ECP is used in over 6,500 communities around the world. We're looking to further expand by increasing the number of customers that use our software and increasing the scope of how we serve our customers by developing and releasing new products. As a Customer Support Representative, you will provide customer service over the phone, through email, and ECP’s ticketing system via remote connection. Provide support to ECP’s end users as the first point of contact for questions, troubleshooting, and any issues that may arise Follow best practices for resolving tickets with customers by: Clarifying the customer’s reason for a support request Determining the cause of any problems Selecting and explaining the best solution to solve the problem Expediting correction or adjustment Following up to ensure resolution Maintain customer records by updating account information in HubSpot Follow best practices for documentation in ECP’s ticketing system Contribute to company-wide initiatives such as adopting new technologies, updating product documentation, and providing support for launching new products Become a product expert, be someone your teammates can turn to, provide product enhancement ideas to our Product Management team Contribute to team goals by accomplishing related tasks accurately and in a timely manner Participate in ECP’s rotating on-call schedule, to ensure our customers receive support if needed after standard business hours Consistently meet performance metrics and KPIs Requirements Customer Service Experience Software experience, experience with eMARs, EHRs or other healthcare-related technologies is preferred Strong problem-solving capabilities Excellent verbal and written communication skills Bachelor or Associate's degree preferred A remote work environment that is compliant with cybersecurity and other company workplace policies Work Hours / Schedule: The regular work hours will be 10:30 am CT (8:30 am PT, 9:30 am MT, 11:30 am ET) to 7:00 pm CT (5:00 pm PT, 6:00 pm MT, 8:00 pm ET), Monday through Friday. Support team members are required to participate in the on-call/after-hours rotational schedule

Denver, CO, USA

Negotiable Salary

Workable

Automotive Technician

JOB DESCRIPTION SUMMARY Functions as a skilled-level technician who is able to perform diagnoses and repairs in all areas, in addition to being specialized in particular areas of repair and who has previously worked as a general service technician for three plus years. DUTIES AND RESPONSIBILITIES Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards. Ensures proper repair order documentation, i.e., complaint, cause and correction noted on every repair order with punch time for each operation. Reviews job status frequently, logging status and reporting any change in time or cost estimates to the appropriate service advisor and/or customer. Maintains an organized work in process through the dealership software system. Prepares estimates when required. Only flags a completed line on the repair order when the job is complete through the shop. Follows all warranty material disposition procedures. Diagnoses cause of any malfunction and performs repair. Saves and tags parts of the job if under warranty or if requested by the customer. Examines assigned vehicle to determine if further safety or service work is required or recommended. Communicates with service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time. Perform a quality multipoint inspection on every vehicle to include supporting documentation; i.e. photos/video Documents all work performed and recommended within the dealership technologies. Road test all vehicles and document exact out mileage. Requirements SKILLS AND REQUIREMENTS High school diploma or General Education degree (GED) in addition to 3+ years related experience and/or training; or equivalent combination of education and experience. English language required, (Bilingual a plus) Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Valid Driver’s License Ability to regularly lift and/or move up to 25 pounds, frequently lift and/or move more than 50 pounds. Must be able to pass preemployment screening (background and drug.) Must be at least eighteen years of age Ability to commute/relocate: Frederick, CO: Reliably commute or willing to relocate with an employer-provided relocation package (Required) Experience: Lexus/Toyota technician: 1 year (Preferred) License/Certification: ASE Certification (Preferred) Benefits Pay and Recognition: Paid holidays & paid time off New hires eligible for a $1500 sign on/retention bonus Holiday match Insurance / Retirement: Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans Up to 12 weeks paid pregnancy leave or 1 week parternity leave Health savings Flex spending accounts (tax free) Short-term and Long-term disability plans Life Insurance (Whole Life and Term) 401k with company match Learning and Career Development: Digital career path tool to assist with career development Continuous training through Asbury's Internal Learning Management System Professional growth and development opportunities Additional advantages: Employee assistance program Employee discounts parts and service repairs Scholarship opportunities Opportunities to join our community service initiatives Aggressive Employee referral program with bonus opportunities Saturday lunches provided by dealership

Frederick, CO, USA

Negotiable Salary

Automotive Body Technician63391993031171123

Workable

Automotive Body Technician

JOB DESCRIPTION Data Clover is currently seeking an experienced Automotive Body Technician to join our team. As an Automotive Body Technician, you will be responsible for repairing and restoring damaged vehicle bodies and frames. We are looking for a detail-oriented individual with a strong work ethic and a passion for providing exceptional service to our customers. Position Summary: Examine damaged vehicle and assess the extent of structural, body, mechanical, or interior damage Perform necessary repairs and replacements, including removing damaged panels and parts Repair or reconstruct damaged body panels and frames using hand tools and welding equipment Prepare vehicle surface for painting, including sanding, priming, and applying paint Properly match and mix paint, and apply paint coats to vehicle surfaces Ensure all repairs meet quality standards and specifications Document all work performed and keep accurate records of parts used Requirements High School diploma or equivalent Previous experience as an Automotive Body Technician Knowledge of automotive body repair techniques and tools Strong attention to detail and ability to work independently Good physical condition and stamina, as the position may require lifting and carrying heavy objects Ability to read and interpret repair orders and technical manuals Valid driver's license Benefits Pay and Recognition: Paid holidays & paid time off New hires eligible for a $1500 sign on/retention bonus Holiday match Insurance / Retirement: Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans Up to 12 weeks paid pregnancy leave or 1 week parternity leave Health savings Flex spending accounts (tax free) Short-term and Long-term disability plans Life Insurance (Whole Life and Term) 401k with company match Learning and Career Development: Digital career path tool to assist with career development Continuous training through Asbury's Internal Learning Management System Professional growth and development opportunities Additional advantages: Employee assistance program Employee discounts parts and service repairs Scholarship opportunities Opportunities to join our community service initiatives Aggressive Employee referral program with bonus opportunities Saturday lunches provided by dealership

Denver, CO, USA

Negotiable Salary

Workable

Master Technician

A Master Tech Primary Responsibilities: The Technician is expected to: • Repair vehicles using appropriate tools, technologies, and procedures in order to restore the vehicle to proper working conditions. • Seek ways to improve business operation efficiencies and customer service. • Be a teacher to support the efforts of other employees to be successful. Reports to: Service Manager Essential Job Functions: 1.Ensure Maximum Production and Customer Service. •Perform all repairs utilizing appropriate tools, procedures, and operations. •Follow policies and procedures as per your specific manufacturer(s) manual. •Disassemble and assess any supplemental needs, labor, and parts, and communicate with Shop Foreman, Assistant Service Manager, or Service Advisors. •Perform quality repairs at all times and notify management of any substandard processes, parts, or procedures. •Communicate with personnel regarding any issue which may cause a repair delay to a vehicle. •Maintain employee, customer, and vendor confidence while protecting operations by exercising discretion when handling sensitive confidential information. •Complete and maintain all Larry H. Miller Dealerships’ required training. •Maintain a clean and safe work environment at all times and adhere to all OSHA/EPA requirements.•Maintain ability to handle job stress and effective interaction with others in the workplace. •Perform all other job duties as requested by management. •Must use the dealership software, like CDK, Xtime, Wi-advisor, Auto.live, Rapid recon, and others required as per management. 2.Operate with Integrity. •Demand the highest ethical standards from self and others. •Maintain composure within the workplace as well as outside the workplace when interacting or representing the Larry H. Miller Dealerships. •Set an example of a positive attitude and professionalism, including a neat, orderly, and safe work environment. Physical Demands: •Work performed in a dealership setting due to the location of customer vehicles and shop supplies. •Must be able to sit, stand, bend, reach, talk, hear, stoop, kneel, crouch, use hands and fingers, handle or operate objects, tools, or controls and move about facilities. •Required vision includes close, vision, distance, peripheral, and the ability to adjust focus. •Required to lift up to a minimum of 100lbs. •Exposure to shop environments such as noise, dust, odors and fumes, chemicals, and adhesives. •While performing the duties of this job, the employee is exposed to weather conditions precedent at that time. •Required to operate equipment and move vehicles in a safe manner at all times. •Maintain regular attendance and timeliness as set forth within the work schedule designated by the department supervisor/manager. •In general, this position is assigned regular business hours; however, it is typical to work more than 40 hours per week. Requirements Minimum Qualifications: 1.Education, Experience, Certification(s)/Training. •High school diploma or the equivalent. •1+ years of progressive experience in automotive service. •Maintain valid driver’s license and MVR record within company policy requirements. •Applicable factory training credentials. •ASE certification, local state safety inspection, and emissions license preferred. 2.Skills •Active Learning- Understanding the implications of new information for both current andfuture problem-solving and decision-making. •Learning Strategies- Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things. •Communication- Basic ability to read and write, ability to effectively convey information to others, apply active listening by taking the time to understand the points being made by employees and customers, being aware of others’ reactions, and understanding why they react as they do. •Social Perceptiveness- Being aware of others’ reactions and understanding why they react as they do. •Critical thinking- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. •Repairing- Repairing machines or systems using the needed tools. •Troubleshooting- Determine causes of operating errors and decide what to do about them. •Quality Control Analysis- Conducting tests and inspections of products, services, or processes to evaluate quality or performance. •Resolving conflicts and negotiating with others- The ability to handle complaints, settle disputes, resolve grievances and conflicts, or otherwise negotiating with others. Benefits Pay and Recognition: Weekly pay Paid holidays & paid time off Deferred Holiday Pay Match Paid training Stock Awards(select management and front-line team member’s eligible Insurance / Retirement: Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans Up to 12 weeks paid pregnancy leave (disability leave) Paid Parental Leave Health savings Flex spending accounts (tax free) Short-term and Long-term disability plans Life Insurance (Whole Life and Term) 401k with company match

Englewood, CO, USA

Negotiable Salary

Earn 19 plus per Hour - (Remote) Customer Service Representative63499968633859125

Workable

Earn 19 plus per Hour - (Remote) Customer Service Representative

Remote Customer Service Position Available - Earn $19/hour or More, No Degree Necessary! Are you passionate about helping people and excel in solving problems? Join our vibrant team as a remote customer service agent, where you can make every customer experience outstanding and memorable. In this role, you will be the frontline support for a varied clientele, providing top-notch service from the comfort of your home. Responsibilities include: Addressing customer queries and issues promptly and effectively Resolving complaints and problems with professionalism Ensuring clear, concise communication in both written and verbal forms Upholding a friendly and positive attitude throughout interactions We're looking for someone who: Has a genuine enthusiasm for exceptional customer service Boasts excellent communication and social skills Can manage multiple tasks efficiently and work autonomously Is adept with computers and can easily navigate different software Benefits of joining our team: Remote flexibility: Work from anywhere at any time Schedule freedom: Tailor your hours to fit your lifestyle Competitive compensation: Start at $19/hour with the potential to increase Career advancement: Improve your skills in a role that grows with you Take the next step in your career with us! Additional Details: No previous experience or degree required. You will need a quiet, distraction-free workspace and a dependable internet connection. All candidates must complete a background check before hiring. We are committed to inclusivity and encourage applications from all backgrounds, regardless of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #ZR

Denver, CO, USA

$19

Starry Internet Installer63393544692097126

Workable

Starry Internet Installer

Starry is looking for tech-savvy, intellectually curious individuals who want to help us redefine the way that end users access the internet. If you feel that the cable internet industry is long overdue for a technology disruption and you own more IoT devices than you know what to do with, you’re probably one of us. As a Starry Expert in the field, you’ll be the face of Starry Internet to customers. On a regular appointment, you’ll set them up for success with their new Starry Station router, provide “white glove service” to connect all their devices, and explain in human terms how our wireless broadband internet service works. You’ll need to have strong time management, a knack for troubleshooting, and the ability to juggle multiple projects at once. In addition to being punctual, you are an engaging, approachable, and empathetic person. Our ideal candidate not only enjoys teaching someone how to use something new, but they’re energized by sharing their passion for groundbreaking technology. You should be versatile; able to interact with a range of personalities from building owners to tenants. This isn’t an office job, so we want someone who enjoys being on the move and interacting with people, not keyboards. What you'll do: Be the point person for installation and activation of Starry Internet services for new customers Connect a customer to the Starry Internet infrastructure using coax, phone lines, or ethernet Investigate and resolve device and network specific issues at point of installation: Think everything from helping get a wireless printer connected to making sure there’s no interruptions when streaming or gaming Act as a valued source of “on the ground” feedback from customers and be asked to report back and present your findings in order to improve our service and technology Log customer feedback and concerns to ensure the accurate tracking of satisfaction metrics Educate customers on how to operate the equipment after setup and installation to ensure their long-term success with the service Experience and skills required: 1–3+ years of proven IT and/or field experience Experience wiring 66 and 110 punch blocks Experience terminating coax, RJ11, and RJ45 cables Ability to work independently and proactively Must be able to lift up to 40 lbs regularly, respond quickly to avoid or mitigate potentially dangerous situations, move safely over uneven terrain, safely climb ladders while carrying up to 40 lbs, work in extreme weather, and wear personal protective gear correctly Must be able to adhere to OSHA safety guidelines and wear personal protective gear correctly Must be able to bustle about, bend, squat, or stand for prolonged periods of time Extra credit: Past experience at an ISP or telecommunications company and paired with a constant desire to tear all the systems you used apart and build something better A+ Certification Tool sheds feel more like toy stores and you know your way around wiring and cabling You love new technology, Internet of Things, and have a veritable library of gizmos around your home We work hard, so we take care of each other and try to enjoy ourselves along the way. We have: Generous employer contribution for you and your dependents on low deductible health plan, dental plan, vision plan, AD&D, and life insurance and access to our 401(k) retirement plan 12 weeks of 100% paid parental leave for all new parents after six months of continuous employment Hourly rate of $25.00-$30.00/hr. Final salary will be based on a variety of factors, including experience, education, and training. Happy Interneting! Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Starry, Inc. is an equal employment opportunity employer and does not discriminate against any applicant because of race, creed, color, age, national origin, ancestry, religion, gender, sexual orientation, disability, genetic information, veteran status, military status, application for military service or any other class protected by state or federal law. Qualified Applicants must be legally authorized for employment in the United States. Qualified Applicants will not require employer sponsored work authorization now or in the future for employment in the United States.

Denver, CO, USA

$25-30