Summary: This IT Specialist position involves prioritizing support requests to ensure service level compliance and providing desktop support to all internal and external staff. Highlights: 1. Prioritize support requests effectively 2. Ensure compliance with agreed service levels 3. Provide desktop support to all staff DREYER’S GRAND ICE CREAM, INC. – IT SPECIALIST – Laurel, Maryland Job Description: IT SPECIALIST positions offered by DREYER’S GRAND ICE CREAM, INC. (Laurel, Maryland). Prioritize support requests effectively to ensure compliance with agreed service levels. Provide desktop support to all staff internally and externally. Offering salary of $89,190-$109,768/year. Please submit resume to isslam.madih@us.froneri.com. Reference Job ID: 8979304.