Baltimore Call Center & Customer Service Job Listings

Caregiver / Care Partner (Largo, Bowie, Upper Marlboro) (Bowie)64660958224003120

Craigslist

Caregiver / Care Partner (Largo, Bowie, Upper Marlboro) (Bowie)

Compassionate Care Partner / Caregiver We are looking for a caring and dedicated individuals to join our team as a care partner. If you have a passion for supporting others and making a meaningful difference in their lives, we’d love to connect with you! Position Details: • Job Title: Care Partner / Caregiver • Location: Select areas throughout PG County • Schedule: Shifts may vary, e.g., part-time and flexible hours available Key Responsibilities: • Assist clients with daily living assistance • Provide companionship and emotional support to enhance clients’ well-being • Perform light housekeeping tasks and meal preparation as needed • Provide transportation for shopping, errands and doctor appointments • Dementia Care Qualifications: • Excellent communication and interpersonal skills • Compassionate, reliable, and patient • Age 50+ What We Offer: • Competitive pay • Supportive and friendly work environment • Opportunities for professional growth and training • The chance to make a meaningful difference in someone’s life If you are passionate about providing high-quality care and support to seniors in need, we encourage you to apply! How to Apply: Apply here: https://shsmetrospringfield.clearcareonline.com/quick-apply/

2111 Parkside Dr, Bowie, MD 20721, USA

$17-18/hour

Customer Service (College Park)64572578745602121

Craigslist

Customer Service (College Park)

We are seeking a reliable and professional individual to support our daily operations. This role combines customer service with administrative responsibilities to ensure smooth and efficient business workflows. Key Responsibilities: • Answer inbound calls and assist customers with questions or scheduling • Provide clear, friendly, and professional customer service • Handle data entry, document organization, and basic record-keeping • Support day-to-day office tasks such as email management and follow-ups • Assist management with administrative projects as needed • Maintain a positive and organized work environment Qualifications: • Strong communication and customer service skills • Basic computer proficiency (email, typing, spreadsheets) • Reliable, organized, and detail-oriented • Ability to multitask and problem-solve • No experience required — training provided Schedule: Flexible / Full-time or Part-time options Text Only: Text me your name, and I’ll reach out to give you a call! 240 602 0037

5701 Greenbelt Metro Dr, Greenbelt, MD 20770, USA

$1,500-3,000/month

Customer Service Representative - Remote & 19 plus Hourly63846033403393122

Workable

Customer Service Representative - Remote & 19 plus Hourly

Join Our Team as a Remote Customer Service Agent – No Degree Required, Starting at $19/hr Passionate about helping people and skilled at resolving issues? We're looking for proactive individuals to enhance our team of remote customer service agents. As an essential part of our team, you'll ensure all customer interactions are handled with professionalism and warmth, serving a broad spectrum of clients from your own home. What you’ll be doing: Providing timely and effective solutions to customer inquiries and concerns Skillfully managing and resolving customer complaints Communicating clearly and effectively in both spoken and written forms Consistently demonstrating a positive and cooperative attitude What makes you a perfect fit: A deep-seated passion for customer service excellence Superior communication skills and the ability to connect with others The capability to prioritize effectively and work independently Proficient in computer use and navigating various software platforms What we offer: The ability to work remotely, giving you flexibility in your work location Flexible working hours that you can adapt to your life Competitive salary starting at $19 per hour, with room for growth Opportunities for professional development in a supportive environment Ready to join us? Additional Information: Experience or a degree is not a prerequisite, though you must have a quiet workspace and stable internet connection. All prospective employees must undergo a background check. Our company is an equal opportunity employer committed to diversity and inclusion. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #ZR

Baltimore, MD, USA

$19/hour

Workable

Interpreter (Maryland)

About Prisma International, Inc. Prisma is a dynamic and growing language services provider committed to delivering exceptional interpretation solutions to clients worldwide. We pride ourselves on our dedication to linguistic excellence and client satisfaction. We are expanding our independent contractor team and seeking experienced Interpreters (OPI, VRI and OSI) with a minimum of 3 years experience and current documentation of ILR 3+ test scores in reading, writing, speaking and listening comprehension in both English and non-English languages. Language Combinations - English to and from the following. If your language is not listed, you are encouraged to apply if you possess the minimum qualifications and skills listed further below. Arabic, Bulgarian, Chinese, Czech, Filipino (Tagalog), French, German, Greek, Hindi, Italian, Japanese, Korean, Persian (Farsi), Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Thai, Ukrainian, Urdu, and Vietnamese Tasks & Responsibilities: Provide accurate (verbatim) interpretation of spoken words between incarcerated individuals, their visitors, various federal law enforcement, court officials, etc. On-demand and prescheduled over-the-phone (OPI), video remote (VRI) and onsite (OSI) in-person appointments (consecutive, simultaneous). Sight translation of written forms and other documents (as needed). Monitor third-party interpreters for accuracy and quality assurance. Comply with professional ethics and quality standards. Ensure the interpretation of spoken words is conveyed in a cultural style and register appropriate for the subject matter. This requires accurate conveyance of slang expressions, linguistic nuances, and idioms. Communicate in a timely and professional manner with Prisma team members. Participate in quality management processes, e.g. Corrective Action Reports (CAR), Root Cause Analyses (RCA), solution implementation. Take all measures necessary to protect and keep private any sensitive information shared with you to carry out interpretation projects (e.g. PHI, PII, SBU). If onboarded, you will adhere to the policies and processes defined in the Master Service Agreement (MSA), Addendums, and Prisma Vendor Guide. Requirements Minimum Requirements - ALL are required At least 18 years of age. You must be a U.S. citizen. You must reside in the United States or a U.S. territory. You must agree to undergo a federal government background check at Public Trust level, which includes a screening process and fingerprinting. ILR level 3 (or higher) proficiency in reading, writing, speaking and listening comprehension in English and a non-English language as measured by the Interagency Language Roundtable (ILR), the US federal government’s language-related oversight agency. Test score documentation must be from an authorized ILR testing entity such as: LTI, NCLA, DLS, ACTFL, etc. 3+ years of professional interpretation experience. At minimum, a high school diploma. Native or near-native level proficiency in English and the other language Abide by the ATA code of ethics. Computer or laptop with a wired headset plus a mobile phone as a back-up device, and secure (non-public) high-speed internet connection. Quiet, private workspace. Essential Skills Deep understanding of the cultures associated with the source and target languages. Subject matter expertise in legal terminology, law enforcement and courts content. Excellent writing, reading, speaking and listening skills. Meticulous attention to detail. Desired Skills / Attributes ATA Certification Other certifications or memberships, e.g. NAJIT, AIIC, etc. Advanced or specialized degree(s) in a non-English language, Translation, Interpretation, Linguistics, Legal/Courts. Experience interpreting for U.S. federal government agencies including the Department of Justice, Bureau of Prisons, etc. After business hours and weekend availability is a plus.

Annapolis, MD, USA

Negotiable Salary

Translator - Transcriptionist (Maryland)63851506832515124

Workable

Translator - Transcriptionist (Maryland)

About Prisma International, Inc. Prisma is a dynamic and growing language services provider committed to delivering exceptional translation solutions to clients worldwide. We pride ourselves on our dedication to linguistic excellence and client satisfaction. We are expanding our independent contractor team and seeking experienced Translators/Transcriptionists with current documentation of ILR 3+ test scores in reading, writing, speaking and listening comprehension in both English and a non-English language. Language Combinations - English to and from the following. If your language is not listed, you are encouraged to apply if you possess the minimum qualifications and skills listed further below. Arabic, Bulgarian, Chinese, Czech, Filipino (Tagalog), French, German, Greek, Hindi, Italian, Japanese, Korean, Persian (Farsi), Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Thai, Ukrainian, Urdu, and Vietnamese Tasks & Responsibilities: Provide accurate (verbatim) translations/transcriptions of documents and audio files to and from English and a foreign language. Content will include, but not be limited to: Law Enforcement Sensitive (LES) topics: Inmate-written correspondence, recorded telephone calls, electronic messaging, inmate-related voice recordings, video visit recordings, etc. Audio transcriptions containing slang and idioms in both languages. Other legal/court materials such as prison staff forms, official statements, affidavits, depositions, etc. Adhere to all project work instructions, glossaries and reference materials provided to you. Ensure the source content's concept, style and register are culturally and linguistically appropriate for the target language. Perform language quality check steps (before delivery) to ensure the target translation is error free and true to the meaning of the source document. Deliver completed translation jobs by the given deadlines and project budgets. Review formatted target language PDF files for accuracy; mark any corrections needed. (Using Adobe Acrobat markup tools is required.) Communicate in a timely and professional manner with Prisma team members. Participate in quality management processes, e.g. Corrective Action Reports (CAR), Root Cause Analyses (RCA), solution implementation. Take all measures necessary to protect and keep private any sensitive information shared with you to carry out translation projects (e.g. PHI, PII, SBU). If onboarded, you will adhere to the policies and processes defined in the Master Service Agreement (MSA), Addendums, and Prisma Vendor Guide. Requirements Minimum Requirements - ALL are required At least 18 years of age. You must be a U.S. citizen. You must reside in the United States or a U.S. territory. You must agree to undergo a federal government background check at Public Trust level, which includes a screening process and fingerprinting. ILR level 3 (or higher) proficiency in reading, writing, speaking and listening comprehension in English and a non-English language as measured by the Interagency Language Roundtable (ILR), the US federal government’s language-related oversight agency. Test score documentation must be from an authorized ILR testing entity such as: LTI, NCLA, DLS, ACTFL, etc. 3+ years of professional experience translating/editing and providing audio transcriptions. At minimum, a high school diploma. Strong command of legal terminology in English and the other language. Ability to adhere to the US government’s style guides and Prisma’s quality standards. Proficiency using MS Office (Word, Excel, and PowerPoint). Familiar with the use of CAT tools, e.g. XTM. Abide by the ATA code of ethics. Reliable computer/laptop and secure (non-public) high-speed internet connection. Experience using Adobe Acrobat and its editing/markup tools. Essential Skills Deep understanding of the cultures associated with the source and target languages. Subject matter expertise in legal terminology, law enforcement and courts content. Excellent writing, reading, speaking and listening skills. Meticulous attention to detail. Desired Skills / Attributes ATA Certification Other certifications or memberships, e.g. NAJIT, ALTA, etc. Advanced or specialized degree(s) in a non-English language, Translation, Interpretation, Linguistics, Legal/Courts. Experience translating documents for U.S. federal government agencies including the Department of Justice, Bureau of Prisons, etc. Ability to provide fast turnarounds for small word count projects. After business hours and weekend availability is a plus.

Annapolis, MD, USA

Negotiable Salary

Workable

Service Dispatcher

At Tim Kyle Electric, Heating & Cooling, we believe in more than just providing top-quality service—we believe in building rewarding careers. As a family-owned company, we are built on integrity, teamwork, and a commitment to excellence, creating a workplace where every team member is valued and supported. We offer competitive benefits, ongoing training, and opportunities for growth in a customer-focused environment. If you are passionate, dedicated, and ready to make a difference, we invite you to join our team. At Tim Kyle, a fulfilling career and a strong sense of community come together to shape the next chapter of your professional journey. We're hiring a Service Dispatcher! Pay: $20/hr+ range Are you an organized, self-motivated, customer-oriented professional who thrives in a fast-paced environment? If you’re looking for a rewarding career with opportunity to grow, this is the opportunity for you! You also enjoy excellent benefits, including: Insurance Options PTO + (9) Paid Holidays Family-Owned & Operated Work-Life Balance Weekly Breakfast Meetings Fun Team Events Ongoing Support & Development ABOUT THIS JOB As a service dispatcher, you are responsible for coordinating daily schedules for electrical and HVAC technicians, optimizing routes, ensuring timely service, and providing excellent customer service through phone support. Dispatching & Scheduling Assign service calls to electricians and HVAC technicians based on skills, location, and workload. Monitor job progress in real time, adjusting schedules for emergencies or delays. Optimize routes to reduce travel time and maximize billable hours. Communicate schedule changes to technicians promptly. Customer Service & Phone Support Answer incoming calls as needed, providing courteous and professional service. Schedule appointments, gather job details, and confirm customer information. Handle customer inquiries, concerns, and follow-up calls. Enter customer data and job notes accurately into the CRM system. Administrative Duties Track technician availability Ensure work orders are complete and properly documented. Assist in preparing daily and weekly technician performance reports. Coordinate with warehouse or purchasing for parts and materials as needed Skills & Qualifications Strong multitasking and organizational skills. Excellent verbal communication and active listening. Proficiency with CSM system Knowledge of basic electrical and HVAC terminology. Ability to handle high call volume while maintaining accuracy Performance Metrics Average dispatch-to-arrival time. Technician productivity and utilization rate. Customer satisfaction scores (post-service surveys). First-call resolution rate for phone inquiries. Requirements High School Diploma/GED is required, some college preferred. Experience working with a skilled trades and/or home services related company preferred but not required. Excellent organizational skills, self-starter and reliable. High level of accuracy and attention to detail. Exceptional verbal and written communication skills. Courteous, professional manner, and strong customer service skills. Strong computer literacy and typing skills. Excellent multitasking and follow-up skills. Able to work both independently and as part of a team.

Westminster, MD, USA

$20/hour