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When applying, please generate a short video mentioning who is your favorite superhero and the main reason behind that.\r\nRequirements\r\nYOU MUST have these skills:\r\n-The ability to read code and edit HTML/basic scripts;\r\n-Experience with Google Adwords and Facebook ad manager;\r\n-Past experience in customer success (NOT just support) preferably at a SaaS company;\r\n-Perfect text communication skills;\r\n-Extreme attention to detail;\r\nPreferable:\r\n-Experience with tools like Clickfunnels, Marketing CRMs, Autoresponders, and similar marketing software;\r\nWe are very close to scale mode at our company, so there is a huge opportunity to grow into larger roles here as well. Every day we bring on brands you probably do business with already;\r\nLarge celebrity influencers, giant commerce brands, people you see on TV or advertising on TV. If you’re looking to work with exciting impactful clients, we got them;\r\nPlease refer to our culture deck on our site. 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We're seeking proactive and compassionate individuals to join our remote client service team. In this role, you'll support a diverse clientele, ensuring all interactions are handled with care and professionalism, right from your own home.\r\nKey Responsibilities:\r\n Address and resolve customer inquiries swiftly and compassionately\r\n Manage customer issues with a solution-oriented approach\r\n Communicate clearly and effectively, maintaining professionalism in all interactions\r\n Demonstrate a consistently empathetic and supportive attitude\r\n Who We're Looking For:\r\n Individuals with a passion for and dedication to superb customer service\r\n Strong communicators with excellent interpersonal skills\r\n Self-starters who can prioritize tasks and navigate challenges independently\r\n Tech-savvy with proficiency in various software and digital tools\r\n Why Join Us?\r\n Benefit from the flexibility to work anywhere with a remote setup\r\n Enjoy a flexible schedule that fits around your life commitments\r\n Earn a competitive wage starting at $19 per hour, with the potential for growth\r\n Develop professionally in a nurturing environment that fosters skills enhancement\r\n Interested? Apply Now! Additional Information: No prior experience or formal education is required. Applicants must ensure they have a quiet, distraction-free workspace and a reliable internet connection. All candidates are subject to a background check. We are proud to be an equal opportunity employer, valuing diversity and inclusivity in our workforce. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.\r\n#ZR\r\n","price":"$19","unit":null,"currency":null,"company":"Workable","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1756093486000","seoName":"remote-customer-service-representative-19-plus-hourly","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://us.ok.com/en/city-austin2/cate-other25/remote-customer-service-representative-19-plus-hourly-6349996631206712/","localIds":"31241","cateId":null,"tid":null,"logParams":{"tid":"0730a8ce-9d73-4ab3-825b-ded82b291c0a","sid":"69425e5b-9691-470d-b619-bdc979f67b71"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Contract","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Remote","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Austin,Texas","unit":null}]},"addDate":1756093486812,"categoryName":"Other","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"4000,4068,4076","location":"Austin, TX, USA","infoId":"6339202828915512","pictureUrl":"https://uspic1.ok.com/post/image/fc2dfa4f-dccd-4b5b-b64c-e4037dc4d35f.jpg","videos":null,"title":"Full Time Concierge (Mornings)","content":" LOCATION: Downtown Austin - Market District/Seaholm District\r\n SCHEDULE: Full time | Monday - Friday: 7:00 am - 3:00 pm\r\n SALARY: $20\r\n \r\nABOUT US\r\nWorth Ross Management Company is an award-winning industry leader, and a team of extraordinary people. We have the advantage of recruiting and retaining the best talent in the HOA management industry. Diversity and inclusion are the only paths that allows forward progress and our success as a company stems from that philosophy. \r\nABOUT THE ROLE \r\nRequires a self-motivated, outgoing, detail-oriented, customer service and customer-focused individual. Welcomes all residents, guests, and vendors professionally and warmly. Controls access to the building through engaging with all persons entering the building, and checking-in those guests and vendors who need to. Has excellent interpersonal, communication, and organizational skills that allow them to work independently, and without direct supervision. These include multi-tasking, e-mailing, telephone etiquette, taking and communicating important messages, learning, and using resident, guest and vendor names and using them consistently. 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Follows established safety guidelines and immediately reports all hazardous conditions or equipment safety issues to General Manager.\r\n•    Enhances department and organizational reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.\r\n•    Accurately maintains daily shift notes into Building Link system.\r\n•    Receives packages & deliveries and logs in Building Link system, organizes packages for delivery and delivers to residents as schedule permits.\r\n•    Responds to resident concerns and complaints in a professional and caring manner. Follows up and tries to resolve all such concerns and complaints. 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Call Center & Customer Service in Austin
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Call Center & Customer Service
Austin
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Job Type
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Location:Austin
Category:Call Center & Customer Service
Cook63500041176961120
Workable
Cook
We are looking for a skilled Cook to prepare delicious meals according to menu. An excellent cook must be able to follow instructions in cooking and delivering well-prepared meals. They must be deft in moving around the kitchen and apt in multi-tasking. Experience in using various ingredients and cooking techniques is also important. Knowledge, Skills & Abilities: Must be able to concentrate on work amidst distractions such as noise, conversations and foot traffic; must be able to consistently meet deadlines; and finish all food preparation at specified serving time; must be flexible in work hours in order to meet patient and organization operating needs. Must maintain self-control in volatile or hostile customer services interactions. Must be able to adjust recipes to achieve desired results. Must be able to read and comprehend recipes or instructions on prepackaged products. Ability to read, convert and adjust mathematical measurements for recipe adjustments. Must be able to use kitchen equipment such as knives, slicers, mixers and dishwashers; knowledge of the hygiene factors involved in food preparation; knowledge of cleaning products and the appropriate methods of cleaning a variety of surfaces. Must be able to work independently, in a result restricted physical environment for extended periods of time. Must have ability to perform several tasks concurrently. Must have skills in maintaining information as highly confidential. This job description is not intended to be all-inclusive. Employee may perform other related duties to meet the ongoing needs of the hospital. Requirements Education: High School degree or equivalent preferred Required Licenses: Valid Food Handlers Certificate Experience: Minimum of 2 years experience as a cook in a commercial environment, preferably in a healthcare setting Screening: Must successfully pass background check, drug screen, physical and be able to provide positive employment references. Physical Demands: With or without reasonable accommodations, must be able to stoop, kneel, crouch, reach, stand for sustained period of time, walk, pull, lift, raise and move objects from position to position (up to 50 lbs), finger grasp; feel sizes, shapes, temperatures, and textures; express or exchange ideas orally and potentially loudly, accurately, or quickly; visually detect, determine, perceive, identify, recognize, judge, observe, inspect, assess; perceive the nature of sound with or without correction; perform repetitive motions of the wrist, hands, or fingers. Light work most of the time, exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently; and occasionally medium work, that is exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently. If you are among the most competitive and qualified candidates for the job, you will be contacted directly by one of our hiring managers. Due to the high volume of applications we receive, we are unable to respond to individual inquiries regarding your application status. Good Luck & we hope to meet you soon! Georgetown Behavioral Institute is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status. Benefits Full-time employees are eligible for medical, dental, vision, company paid disability, 401(k) and a generous amount of paid time off.
Georgetown, TX, USA
Customer Care Associate63844244675715121
Workable
Customer Care Associate
This is an exciting opportunity available for a motivated team player to help drive the customer success of our health & wellness consumer products. Be a part of a growing company that is well-targeted to a values-driven community and based on integrity and product value. Enviromedica is a fast-growing natural products innovator, manufacturer and distributor located in North Austin, Texas. We have built out a beautiful facility which includes plenty of natural light and an open modern design. Position Overview A Customer Care Associate, or CCA, will act as a liaison, provide product/services information and resolve any emerging problems that our customer might face, with accuracy and efficiency. The best CCAs are genuinely excited to help customers, they’re patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to resolve customer complaints. The goal is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Requirements Job Duties & Responsibilities Receive inbound customer calls; manage and respond to inbound customer support cases as well as customer email inquiries Accurately enter customer sales orders, returns, and related transactional information Provide professional and clearly communicated answers to customer requests Create and maintain customer accounts in our software database Assist customers with basic product questions and selection Assist customers with orders, fulfillment, shipping, and delivery issues Resolve product or service problems by clarifying the customer's complaint; determine the cause of the problem; select and explain the best solution to solve the problem; expedite correction or adjustment; follow up to ensure resolution Perform administrative duties, reports and special projects associated with customer support Work with the Sales team to stay updated on product knowledge and be informed of any changes in company policies Required Skills & Qualifications 2+ years of customer service experience minimum Proven customer support experience or experience as a client service representative Excellent verbal and written communication skills Utilize technology to assist with inbound calls and communication requirements Familiarity with CRM software systems and practices Ability to adapt/respond to various customer personas Goal oriented and strives to learn and grown on a daily basis Ability to multi-task, prioritize, and manage time effectively Preferred Qualifications & Requirements Interest in, or experience with, lifestyles of health and sustainability Education High School degree Benefits We offer an encompassing benefits package including Medical, Dental, Vision, 401k, PTO and 8 paid Holidays per year.
Austin, TX, USA
Onboarding Analyst (Call/Text customer success)63500037890947122
Workable
Onboarding Analyst (Call/Text customer success)
HYROS is looking to hire 2 onboarding analysts at our company who have a history of working in marketing-related companies. If you have strong technical and problem-solving skills, used marketing software, or worked with any type of paid advertising this would be a great long-term fit for you with tons of growth potential. Our company works with only large VIP clients spending hundreds of thousands/to millions per month and the way we do this best is working on a near 1 to 1 basic with each client as much as we can. As a customer onboarding analyst, you will be receiving the client and helping them get their sales tracking set up in our system in the fastest and efficient manner possible. If you are interested send me your resume here. When applying, please generate a short video mentioning who is your favorite superhero and the main reason behind that. Requirements YOU MUST have these skills: -The ability to read code and edit HTML/basic scripts; -Experience with Google Adwords and Facebook ad manager; -Past experience in customer success (NOT just support) preferably at a SaaS company; -Perfect text communication skills; -Extreme attention to detail; Preferable: -Experience with tools like Clickfunnels, Marketing CRMs, Autoresponders, and similar marketing software; We are very close to scale mode at our company, so there is a huge opportunity to grow into larger roles here as well. Every day we bring on brands you probably do business with already; Large celebrity influencers, giant commerce brands, people you see on TV or advertising on TV. If you’re looking to work with exciting impactful clients, we got them; Please refer to our culture deck on our site. We hire based on culture first, ability to learn a fast second, and skills last. Benefits At HYROS we hire people to work with us for 5-10 years Plus. Our main focus is coaching our team members and helping them grow in the company to become more valuable long-term assets. We are not looking for short-term silicon valley mercenary types. We are remote. You will be looked after and become part of our online family. There is also potential for large amounts of career growth. Two of our vice presidents started as support people. We are constantly promoting and hiring within! We are building the most advanced attribution and AI training system on the web. Our mission, though, is to change online advertising entirely by making it push-button easy to gather and read data to see insights in your business previously reserved for companies with data scientists and analytic departments. We want to be like a cyborg upgrade any entrepreneur can slap on their head to instantly become 10x smarter and knowledgeable with their business effortlessly.
Austin, TX, USA
Customer Support Specialist63392041092225123
Workable
Customer Support Specialist
As a Customer Support Specialist at Shift, you will play a vital role in ensuring our customers receive exceptional service and support for all their inquiries and needs related to our products. This multifaceted role will involve addressing customer inquiries, handling returns, coordinating product repairs, managing shipping logistics, and supporting B2B clients, among other responsibilities. Provide prompt and courteous assistance to customers via phone, email, and chat to resolve inquiries and issues. Maintain a deep understanding of Moonwalkers’ capabilities so that you can offer accurate information to customers. Assist B2B customers with order processing, product information, and account management. Manage and process returns, warranty claims, and repairs efficiently, ensuring customers are satisfied with the resolution. Collaborate with the logistics team to coordinate shipping, tracking, and delivery status for orders and warranty returns. Maintain clear and organized records of customer interactions and issues using our CRM system. Identify trends in customer inquiries and provide feedback to improve product design, documentation, and customer experience. Work closely with the Sales and Marketing teams to support marketing campaigns, promotions, and product launches. Provide ongoing feedback and recommendations to improve customer support processes and procedures. If you are passionate about helping people, have a strong customer service orientation, and want to be part of a company dedicated to making urban environments more accessible and sustainable, we encourage you to apply for the Customer Support Specialist role at Shift. Join us in shaping the future of urban mobility! Requirements High school diploma required; bachelor's degree in a related field preferred. 2+ years of customer support experience. Excellent communication skills, both written and verbal. Strong problem-solving abilities and a customer-centric approach to service. Familiarity with CRM software and ticketing systems. Detail-oriented, organized, and able to manage multiple tasks efficiently. Proficiency in Microsoft Office and Google Workspace tools. Desire to learn about and support our mission to make the world a more walkable place. Ability to work collaboratively within a team and independently when needed. Previous experience in the tech industry is a plus. Benefits Competitive salary. Health, dental, and vision insurance. 401(k) retirement plan. Flexible working hours. Opportunities for professional growth and development. A dynamic, inclusive, and innovative work environment.
Austin, TX, USA
Remote Customer Service Representative - 19 plus Hourly63499966312067124
Workable
Remote Customer Service Representative - 19 plus Hourly
Now Hiring: Remote Client Service Representative - Start at $19/hr, No Degree Necessary Are you naturally inclined to assist and connect with others? We're seeking proactive and compassionate individuals to join our remote client service team. In this role, you'll support a diverse clientele, ensuring all interactions are handled with care and professionalism, right from your own home. Key Responsibilities: Address and resolve customer inquiries swiftly and compassionately Manage customer issues with a solution-oriented approach Communicate clearly and effectively, maintaining professionalism in all interactions Demonstrate a consistently empathetic and supportive attitude Who We're Looking For: Individuals with a passion for and dedication to superb customer service Strong communicators with excellent interpersonal skills Self-starters who can prioritize tasks and navigate challenges independently Tech-savvy with proficiency in various software and digital tools Why Join Us? Benefit from the flexibility to work anywhere with a remote setup Enjoy a flexible schedule that fits around your life commitments Earn a competitive wage starting at $19 per hour, with the potential for growth Develop professionally in a nurturing environment that fosters skills enhancement Interested? Apply Now! Additional Information: No prior experience or formal education is required. Applicants must ensure they have a quiet, distraction-free workspace and a reliable internet connection. All candidates are subject to a background check. We are proud to be an equal opportunity employer, valuing diversity and inclusivity in our workforce. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #ZR
Austin, TX, USA
$19
Full Time Concierge (Mornings)63392028289155125
Workable
Full Time Concierge (Mornings)
LOCATION: Downtown Austin - Market District/Seaholm District SCHEDULE: Full time | Monday - Friday: 7:00 am - 3:00 pm SALARY: $20 ABOUT US Worth Ross Management Company is an award-winning industry leader, and a team of extraordinary people. We have the advantage of recruiting and retaining the best talent in the HOA management industry. Diversity and inclusion are the only paths that allows forward progress and our success as a company stems from that philosophy.  ABOUT THE ROLE  Requires a self-motivated, outgoing, detail-oriented, customer service and customer-focused individual. Welcomes all residents, guests, and vendors professionally and warmly. Controls access to the building through engaging with all persons entering the building, and checking-in those guests and vendors who need to. Has excellent interpersonal, communication, and organizational skills that allow them to work independently, and without direct supervision. These include multi-tasking, e-mailing, telephone etiquette, taking and communicating important messages, learning, and using resident, guest and vendor names and using them consistently. Identifying and organizing resources to provide a high level of personal service that is expected by our residents, their families, and other guests. WHAT YOU'LL DO  •    Communicates effectively and demonstrates good customer service skills to residents, guests, vendors and other staff members. •    Identifies and clarifies the residents’ needs and desires.  Answers questions and provides solutions. •    Seeks the way to improve the services that we already provide, or possibly add additional services, by listening to resident comments, observing their usage, and making recommendations to management. •    Assists residents in scheduling access for authorized vendors to provide services within units. •    Maintains resident and guest privacy, and the organization's reputation, by always keeping information confidential. •    Able to understand and react quickly and effectively to any emergency. •    Responsible for maintaining a safe and secure work environment for all residents, guests and staff. Follows established safety guidelines and immediately reports all hazardous conditions or equipment safety issues to General Manager. •    Enhances department and organizational reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments. •    Accurately maintains daily shift notes into Building Link system. •    Receives packages & deliveries and logs in Building Link system, organizes packages for delivery and delivers to residents as schedule permits. •    Responds to resident concerns and complaints in a professional and caring manner. Follows up and tries to resolve all such concerns and complaints. Elevates issues to Lead Concierge or AGM if necessary/appropriate. •    Manages resident relations to ensure a consistently high level of service, including timely and complete resolution of resident concerns and issues, and coordinating special services and requests. •    Performs other duties and responsibilities consistent with the position as assigned by the AGM or Lead Concierge. Requirements EDUCATION/EXPERIENCE  High school diploma or equivalent  WHAT YOU NEED TO SUCCEED  Physical demands include the ability to lift 30-50lbs. Standing, sitting, and walking. Ability to work at a personal computer, as well as talking on the phone, for extended periods of time. Ability to quickly and easily navigate the building as required to meet job functions. Ability to detect auditory and/or visual emergency alarms and respond quickly and appropriately. Ability to work extended/flexible hours, weekends, and holidays if required by coverage necessary for the building, Ability to respond to emergencies promptly. Communicate, receive and exchange ideas and information using both spoken and written word. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Benefits Medical Dental Vision Short term disability (STD) Long term disability (LTD) Employee assistance program (EAP) Identity theft protection Pet insurance  Retirement Paid Time Off (PTO)
Austin, TX, USA
$20
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