Field Support Supervisor

Description

Summary: As a Field Services Supervisor, you'll be a vital link ensuring top-tier customer service and representing GardaWorld as a premier provider of contract security services. Highlights: 1. Build and maintain strong relationships with clients and employees 2. Ensure high standards of customer service 3. Opportunity for career growth Apply Now Job Description: Be the Difference: Start your Journey as a Field Services Supervisor GardaWorld Security Services! As the Field Services Supervisor in Cleveland, OH, you'll be the vital link between our organizion and our customers, ensuring top-tier customer service and representing GardaWorld as the industry's premier provider of contract security services. We're looking for someone who can build personal credibility with both internal and external clients through honesty, consistency, and dependability. Make a significant impact by delivering excellence and fostering strong client relionships. Join us and be a part of something extraordinary! Wh’s in it for You Competitive Salary: $21.00 per hour + $350/month auto allowance Work Site Locion: Cleveland, OH - Daily visits to client sites within the market are expected Set Schedule:  Daylight shift, Tuesday - Surday. Days off are Sunday and Monday. This position requires flexibility to occasionally jump to other shifts when coverage is needed and be available for hiring events.  Comprehensive Benefits: Medical, dental, and vision insurance plans, 401(k) with employer mching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options. Career Growth: Career growth opportunities GardaWorld Your ResponsibilitiesSupervise daily security services to ensure high standards. Build and maintain strong relionships with clients and employees, acting as the main point of contact. Meet regularly with clients to address issues, provide updes, and ensure sisfaction. Participe in recruiting, training, and developing staff. Visit and inspect supervisors and security officers to ensure compliance and proficiency. Maintain thorough knowledge of post specificions, emergency procedures, and client policies. Assist in developing staffing schedules, budgets, and payroll. Ensure compliance with all regulions, contracts, and agreements. Recommend improvements for efficiency and service quality. Follow progressive discipline for corrective actions. Perform other duties as assigned. Your Qualificions:Authorized to work in the United Stes Able to pass an extensive screening process A high school diploma or equivalent A minimum of one (1) year of management experience Must possess a valid driver's license and maintain a driving record th meets company vehicle and insurance eligibility standards. Must have reliable transportion for travel to various client sites. Availability for duties on an as-needed basis outside standard working hours. Ability to work independently with minimal supervision. Your Skills and Competencies:Ensure high standards of customer service. Understand and interpret financial reports. Develop and maintain effective professional relionships. Problem-solve independently in fast-paced environments. GardaWorld: Make the World a Safer Place In the United Stes, GardaWorld Security remains the only guarding security company to be Certified by Gre Place to Work.  This could be more than a job - 26% of our corpore employees started as frontline workers. GardaWorld Security is a global champion in sophisticed and tailored security solutions, employing and training highly skilled and dediced professionals across the globe, offering a wealth of opportunities to individuals looking to gain experience and develop professionally in a growing industry. License #201121001836 It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, nional origin, age, veteran stus, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable ste and local laws governing nondiscriminion in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, terminion, layoffs, recalls, transfers, leaves of absence, compension, and training. It is also the policy of GardaWorld Security Services not to honor requests th employees be assigned on the basis of sex or any other classificion protected by law, unless such request is based on a bona fide occupional qualificion for th assignment. Apply Now