Summary: This role involves managing client relationships for an established interactive agency, ensuring top service and timely delivery of new features by collaborating with internal teams. Highlights: 1. Opportunity to work with diverse international clients 2. Engage with development and management teams directly 3. Utilize AI tools like ChatGPT or Claude AI in your work We are an established interactive agency in Glendale with a diverse mix of international clients. Due to business growth, we need an additional account manager to supplement our existing staff of developers, designers and managers. Description: You will be the main point of contact for two of our clients, working closely with our managing partners and development team to ensure top service and the timely delivery of new features. > Respond to client emails and calls promptly and clearly > Convert client requests into defined tasks for our developers > Test new work before delivery > Participate in regular Zoom meetings > Assist with compiling invoices > Prepare materials for use as source material in AI chatbots Required skills: > Excellent spoken and written English is essential. > A positive and proactive attitude > Well-organized and able to meet deadlines > Experience using ChatGPT or Claude AI in your work; able to write effective prompts. > Familiar with web and mobile app development and technical terminology (no coding required) > At least two years of experience in tech-related account management or client service > Calm and professional under pressure > Available to travel to client events 1 - 2 times per year Not required but a big plus: The ability to read code and check accuracy with AI tools. To apply: Send your resume and a short note about why you believe you are a good fit for this position to 6280@protonmail.com. All submissions are reviewed by actual humans; we do not use AI in our recruiting process.
Craigslist · HR
Craigslist · HR
