Security Ambassador

Description

Summary: Grayman Security Risk Management seeks Neighborhood Security Ambassadors for a community-focused role focused on visible presence, de-escalation, and connecting people with resources. Highlights: 1. Community-focused security position 2. Build positive relationships 3. Utilize de-escalation and communication skills Grayman Security Risk Management is hiring Neighborhood Security Ambassadors to serve as a visible, professional, and approachable safety presence within Philadelphia neighborhoods and commercial corridors. Our Ambassadors work directly with local businesses, residents, employees, visitors, and community organizations to help create safer, more connected neighborhoods. This is a community-focused security position for individuals who understand that effective security is about more than simply standing a post. Our Ambassadors observe, communicate, deter, de-escalate, and connect people with the appropriate resources when needed. What You’ll Do * Maintain a highly visible and professional presence throughout assigned neighborhoods and commercial corridors * Conduct regular patrols and business/community check-ins * Build positive relationships with local businesses, residents, employees, and community members * Observe and report suspicious, unsafe, or potentially criminal activity * Identify developing situations and take appropriate steps to prevent escalation * Utilize de-escalation and communication skills to manage difficult encounters * Notify police, EMS, fire, or other appropriate agencies when necessary * Assist businesses with safety concerns, disturbances, theft prevention, and quality-of-life issues * Communicate relevant information with other Ambassadors and participating businesses * Assist with homeless outreach and connect individuals with available community resources * Carry and, when necessary, administer NARCAN * Document incidents and provide clear, accurate reports * Serve as a liaison between businesses, residents, community organizations, and public agencies * Act as a deterrent to criminal and disruptive behavior through a consistent community presence This position requires constant patrolling and walking outside.