Description
Summary:
The Safety Host ensures a safe, welcoming, and enjoyable environment by maintaining awareness, supporting operations, and assisting the Front of House team with a hospitality-first approach.
Highlights:
1. Play a vital role in creating a safe and enjoyable guest experience
2. Hospitality-first position focused on guest and team well-being
3. Opportunity for growth in a team-oriented and inclusive environment
Must be available for regular weekly schedule - Saturday, Sunday, Monday and Tuesday with willingness to pick up others.
Some day shifts and some evening. Earliest 9am; latest 1am.
33 TAPS SAFETY HOST JOB DESCRIPTION
As a Safety Host, you play a vital role in creating a safe, welcoming, and enjoyable environment for our guests and team members. Safety Hosts are responsible for protecting the guest experience by maintaining awareness throughout the restaurant, supporting daily operations, identifying potential issues before they escalate, and assisting the Front of House team whenever needed.
This is a HOSPITALITY-FIRST POSITION.
Safety Hosts are expected to lead with
A: professionalism
B: awareness
C: communication
D: a One Team Mentality
E: Helping to maintain a safe and positive atmosphere.
GUEST EXPERIENCE
Welcome guests with a friendly and professional attitude.
Help create a safe, welcoming, and enjoyable environment.
Assist with guest flow, seating, reservations, and large parties.
Support the Front of House team with food running, bussing, table resets, and other operational needs as directed.
SAFETY & AWARENESS
Maintain awareness of guests, staff, entrances, exits, patios, and overall restaurant activity.
Recognize potential safety concerns, intoxication, or disruptive behavior before situations escalate.
Use verbal de-escalation techniques and communicate concerns to management immediately.
Contact law enforcement or emergency services when necessary.
Complete incident reports accurately and thoroughly.
Never use physical force except as permitted by law in defense of yourself or others.
Our Safety Host must remain calm, collected, and ALWAYS USE DE-ESCALATION when approaching any issue. We must diffuse situations, never escalate them.
OPERATIONS & TEAMWORK
Support servers, bartenders, Shift Leads, and management throughout the shift with bussing, running, etc.
Actively help us maximize seating and ensure all seats are occupied for large events and games.
Help maintain cleanliness, organization, and overall restaurant presentation.
Follow all company policies, procedures, and Non-Negotiables.
Demonstrate a One Team Mentality by assisting wherever needed.
Remain on-site until released by management and all closing responsibilities have been completed.
QUALIFICATIONS
Hospitality, restaurant, guest service, or security experience preferred.
Strong communication and customer service skills.
Ability to remain calm and professional under pressure.
Strong situational awareness and sound judgment.
Valid California BSIS Guard Card (required or willingness to obtain).
California Responsible Beverage Service (RBS) Certification (required or willingness to obtain).
Sexual Harassment Prevention Training required.
Ability to work nights, weekends, holidays, and high-volume events.
PHYSICAL REQUIREMENTS
Ability to stand and walk for extended periods.
Ability to lift, carry, push, and pull up to 50 pounds.
Ability to work in a fast-paced environment.
WHAT WE OFFER
Growth opportunities within 33 Taps
Team-oriented and inclusive work environment
Discounted employee meals
Health insurance for eligible employees
Equal Opportunity Employer
33 Taps is an Equal Opportunity Employer. Job duties and responsibilities may be modified at any time based on business needs.