Description
Summary:
Seeking a hardworking, motivated, and reliable Dispatcher to manage technician operations, handle customer interactions, and support management.
Highlights:
1. Opportunity to manage and maximize technician effectiveness
2. Engage with customers and solve problems creatively
3. Collaborative team environment with managerial support
24/7 Chicago Locksmith is looking to employ a hardworking, motivated and reliable Dispatcher for our North Chicago office location. Managerial and supervision experience is preferred but not required. Weekend and afternoon availability is a must.
Ideal candidates MUST possess the following skills:
Previous Dispatching experience
Ability to handle difficult customers with a smile
Ability to think outside the box and problem solve
Self-motivation
Accurate typing skills and 50wpm
Ability to multitask
Ability to supervise and work with a team of 3-5 individuals
Ability to handle a fast pace environment
Job duties include:
Shift updates to upper management
Working closely with Managers
Answering Phones
Accurate dispatching of technicians
Managing locations of technicians to maximize effectiveness
Imputing data and jobs into computer/database
Following up with customers to insure their satisfaction
Assisting with Billing and invoices
Benefits Include:
*PTO
*Health Benefits
*Monthly Bonuses/ Incentives
*Sick days
*Competitive pay
Salary: $20.00 - $23.00 per hour
Hourly rate is between $20-$23 per hour, depending on experience. Willing to negotiate hourly rate with a qualified candidate or if we feel you are rapidly improving.
Job Type: Full-time
Expected hours: 40 per week / 8 Hour days
Afternoon and Weekends
Ability to commute/relocate:
Chicago, IL 60647: Reliably commute or planning to relocate before starting work (Required)
Experience:
Dispatching: 1 year (Preferred)
Benefits:
*401(k)
*Employee discount
*Flexible schedule
*Health insurance
*Paid time off