Summary: This role involves managing customer interactions, sales processes, and administrative tasks to ensure smooth operations and strong client relationships. Highlights: 1. Manage customer requests and maintain strong relationships. 2. Handle sales order entry and quotation processes. 3. Ensure accurate job documentation and support field sales engineers. Responsibility and Authority: Includes but is not limited to: • Handle daily calls from customers regarding requests for quotations and updates on the status of current jobs. • Assure good long-term customer relationships through practical communication skills, meeting customer needs, and timely follow-up with questions and concerns. • Maintain effective communications with co-workers to keep them informed of upcoming jobs to enable scheduling. • Complete inquiry sheets for quotation requests and meet with management to work up quotations. • Complete the quote form and send it to the customer. Create and maintain a quote folder until information is received regarding acceptance/rejection. • Sales order entry process. • Obtain prints, customer information, and other pertinent information about the job. • Makeup shop Job Traveler for each job, the following information is to be placed into a plastic sleeve and is to stay with the job until completion: • Complete shipping information. Call Freight Company and schedule a pick-up time. • Assure all required documentation is sent with the job. • Completion of Job File. • Support the company’s other sales engineers in the field as requested. • Maintain and utilize the ACT database. • Telemarketing as directed/requested. • Attend mandatory meetings. Minimum qualifications and experience requirements: • Demonstrates knowledge of products and services provided by PME Babbitt Bearings. • Demonstrates knowledge of Peachtree and ACT. • Demonstrates practical communication skills with customers, co-workers, and persons in supervisory positions. • Capable of handling multi-tasks while maintaining productivity and high-quality work. • Demonstrates knowledge of required documentation and completes required documentation professionally. Demonstrates knowledge of facility policy and procedure.
Craigslist · HR
Craigslist · HR
