Description
Summary:
This role is for a Sales Support Specialist who will provide expert commercial and administrative support to the German Breast & Skeletal Health sales team, managing customer requests and coordinating projects.
Highlights:
1. Be the driving force behind the German Breast & Skeletal Health business
2. Central coordinator within the commercial ecosystem, bridging customer needs
3. Opportunity to make a real impact in healthcare sales
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Ready to make a real impact in healthcare sales? Join our team as an Sales Support Specialist and be the driving force behind our German Breast & Skeletal Health (BSH) Gantry & Consumables business!
As our Sales Support Specialist you’ll be at the heart of our sales operations, providing expert commercial and administrative support to the BSH sales team. You’ll help manage customer requests, troubleshoot order processing issues, coordinate exciting projects, like our Mammography Trailer Business, and ensure a seamless customer journey from lead to close.
You will be the central coordinator within the commercial ecosystem, bridging customer needs with internal operational excellence. The role supports the sales team and it is mainly office based, cross-functional collaboration is essential. If you thrive in a fast-paced environment, love solving problems, and are passionate about helping customers, this is the perfect opportunity for you!
What You’ll Do:
Be the go-to expert for all customer and team inquiries related to BSH Gantry & Consumables
Support sales with quotations, order processing, tracking, and invoicing
Coordinate projects, focusing on timelines, resources, budgets, and status reports
Optimize order-to-delivery processes for the trailer business, ensuring accuracy and compliance
Collaborate cross-functionally to facilitate installations, billing, and regulatory compliance
Create and manage purchase orders for new customers and contractors
Communicate clearly with customers about training, installations, and project updates
Accurately record project and installation data, and distribute necessary documentation for invoicing
Proactively identify and solve blockers in the sales order process
What You Bring:
Commercial or technical education with experience in sales support, back-office operations, or project coordination
Experience in the medical technology industry, with knowledge of the German Healthcare system and tender process
Experience with tender management and procurement processes
Strong communication and teamwork skills
Proactive problem-solving and troubleshooting abilities
Excellent attention to detail and data quality
Ability to multitask and prioritize in a dynamic environment
Proficiency with CRM tools (Salesforce preferred) and MS Office
Fluent in German, proficient in English (spoken and written)
Travel: 1–4 times per year
Who You Are:
Self-motivated and open-minded, always seeing the bigger picture
Diligent and responsible, delivering high-quality service on time
Solution-oriented, striving for continuous improvement
A supportive team player, confident and approachable
Flexible and adaptable, ready to embrace change and new challenges
Ready to make a real impact in healthcare sales? Join our team as an Inside Sales Specialist (Inside Sales Representative) and be the driving force behind our German Breast & Skeletal Health (BSH) Gantry & Consumables business!
As an Inside Sales Specialist / Inside Sales Representative, you will be at the center of our sales activities and provide professional commercial and administrative support to the BSH sales team. You will handle customer inquiries, resolve order processing issues, coordinate exciting projects (such as our Mammography Trailer Business!), and ensure a seamless customer journey from lead to closure.
If you thrive in a dynamic environment, enjoy solving problems, and love supporting customers, this is the perfect opportunity for you!
Your responsibilities:
You are the central point of contact for all customer and team inquiries regarding BSH Gantry & Consumables
Support sales with quotations, order processing, tracking, and invoicing
Coordinate projects with a focus on timelines, resources, budgets, and status reports
Optimize order-to-delivery processes for the trailer business, ensuring accuracy and compliance
Collaborate cross-functionally to support installations, billing, and regulatory compliance
Create and manage purchase orders for new customers and contractors
Communicate clearly with customers regarding training, installations, and project updates
Accurately record project and installation data, and distribute necessary documentation for invoicing
Proactively identify and resolve bottlenecks in the sales order process
Your profile:
Commercial or technical education with experience in sales support, back-office operations, or project coordination
Experience in the medical technology industry is required
Experience in tender management and procurement processes (an advantage!)
Strong communication and teamwork skills
Proactive problem-solving and troubleshooting skills
High attention to detail and data quality
Ability to multitask and prioritize in a dynamic environment
Proficiency with CRM tools (Salesforce preferred) and MS Office
Excellent German language skills, good English language skills (spoken and written)
Willingness to travel: 1–4 times per year
What sets you apart:
Self-motivated and open-minded, with a holistic perspective
Conscientious and responsible, delivering high-quality work on time
Solution-oriented, committed to continuous improvement
A supportive team player, confident and approachable
Flexible and adaptable, ready for change and new challenges
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