Description
Summary:
Seeking a motivated Customer Relation Specialist to support client experience, help retain customers, and explore internal growth opportunities within a high-producing agency.
Highlights:
1. Support customer retention and ongoing account support
2. Identify potential growth/pivot opportunities
3. Support licensing and career development
Job Opening: Customer Relation Specialist
Location: Woodside, NY
Company: Kenny Vega State Farm Agency
Pay: $19/hour starting (training) → $21/hour once fully licensed
Schedule: Full Time Mon - Fri 9am -5pm 2 Saturdays a Month 11A-2PM
We’re a high-producing State Farm office with 10 years in business and 18 years of industry experience. Our team is 13 staff members strong, and we’re looking for a motivated person to join our agency to help retain customers, support our client experience, and explore internal growth and pivoting opportunities.
What You’ll Do
Provide excellent customer service to clients
Help with customer retention and ongoing account support
Assist with questions, policy updates, and service requests
Support the team with day-to-day coordination and client communication
Identify potential growth/pivot opportunities within the agency
Pay & Training
$19/hour while training
$21/hour once fully licensed
Commissions and Bonuses
Licensing paid by the agency
Training provided
Commission/bonus opportunities available based on performance
Benefits
Paid Time Off (PTO)
Health & Dental
Sick days
401(k)
Hourly pay + commission + bonuses
We support licensing and career development
Qualifications
Strong communication skills and a friendly attitude
Customer-focused mindset
Professional and reliable
Ability to learn and work in a fast-paced office environment
Prior customer service experience is a plus (not required)
Email Resume