Description
Summary:
Ripple Effect is seeking a proactive and detail-oriented Executive and Operations Support Specialist to provide multi-faceted administrative support and ensure smooth office operations.
Highlights:
1. Supports leadership success and implements corporative activities.
2. Provides high-level support and manages complex tasks.
3. Ensures effective use of executives’ time and productive interactions.
Are you ready to take on a pivotal role where your organizational prowess and proactive mindset will support leadership success and implement corporative activities? Do you have a passion for managing complex tasks and providing high-level support?
Ripple Effect is looking for a dynamic and detail-oriented Executive and Operations Support Specialist with four years of relevant professional experience to join our team. This role will work closely with executive leaders and staff across divisions, providing multi-faceted administrative support and assistance to ensure smooth office and facilities operations, effective use of executives’ time, and productive interactions with staff and the public. The ideal candidate will be proactive, highly organized, and capable of handling a wide range of support tasks with minimal supervision.
If this position sounds of interest, there’s a place for you here at Ripple Effect! We offer a diverse and engaging work environment, with a multitude of incentives and flexible work options that work for you and your lifestyle.
General Information
Job Code: PRO-EA-03
Location: Ripple Effect Headquarters – Rockville, MD
Employee Type: Exempt, Full-Time Regular
(Ask our recruiters about flexible work arrangements)
Telework: None
Travel Required: Daily commute to Rockville, MD
Clearance: None
Citizenship: Other
Manager: No
Number of Openings: 1
Salary Range: $63,738.00 to $73,298.00 (how we pay and promote)
Responsibilities
Provides a full range of administrative services to Ripple executives, including the management of schedules, preparation of meeting materials, coordination of complex travel arrangements, and submission of expense reports via electronic reporting system
Conducts research and information gathering on behalf of the executive and prepares summaries and reports
Composes, types and distributes meeting minutes and action items, and follows-up on task completion
Leads planning for and support to corporate events
Supports documenting of processes and procedures of administrative tasks and organizing SOPs
Assists with HR corporate tasks related to employee experience (e.g. onboarding procedures, committee support)
Uses discretion, judgement, and knowledge of the organization to facilitate the executive's activities and maintain confidentiality
Maintains the order and upkeep of HQ office and manages facilities operational tasks
Anticipates administrative needs for office and leverages experience to improve operational effectiveness and efficiencies
Provides exceptional customer service to Ripple staff and office visitors
Manages centralized email inquiry boxes and provides routine triaging, responding and filing
Develops positive and strategic relationships at all levels of the organization and with external vendors
Other support duties as assigned
Requirements
Minimum Education and Experience
Bachelor’s degree
Four years of relevant professional experience
Two years’ experience managing calendars and correspondence on behalf of executive-level leadership
Basic Requirements
Strong calendar management skills, including scheduling and coordinating meetings on behalf of executive-level leaders
Ability to compose and draft correspondence including letters, memos and reports of a highly confidential nature
Demonstrated ability to navigate Microsoft Office products with advanced Outlook, Word and PowerPoint skills and experience working collaboratively in Microsoft Excel, SharePoint, Teams, and other web-based software
Experience in planning, coordinating, and supporting corporate events
Exceptional customer service skills and ability to anticipate the needs of both internal employees and external partners
Demonstrated ability to exercise discretion and maintain confidential information
Experience maintaining an organized and efficient work office environment
Strong written and verbal communication and interpersonal skills, with attention to detail
Ability to multi-task, manage multiple competing deadlines, and prioritize workload
To be successful at Ripple Effect, you must be able to pay attention to details, clearly communicate, work independently, and have an eagerness to learn. Learn more about what makes Ripple so great, check out our capabilities.
Skills That Set You Apart
Familiarity with vendor management and external stakeholder coordination
Familiarity with HR-related administrative tasks
Experience supporting C-level executives in a federal consulting, fast-paced or high-growth environment
If you don’t have all of the skills above, don’t be discouraged—no resume paints a complete picture of a person. There’s a good chance you’re more wonderful than you think, so please apply!
Benefits
Ripple Effect rewards our employees for their contributions to our mission in many ways, from competitive pay and exceptional benefits to a range of work/life programs based on your employment classification and personalized preferences.
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Ripple Effect is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of to race, color, religion, sex, national origin, age (40 or older), disability, or genetic information. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation during the hiring process, please let us know by contacting our HR department at HR@rippleeffect.com or your recruiter. Eligibility for employment will be verified using E-verify.