Description
Summary:
Supervise foremen and field staff to ensure safe, efficient roof system installations, manage production and quality goals, deliver excellent customer service, and coordinate job details.
Highlights:
1. Lead safe and efficient roof system installations
2. Ensure production and quality goals are met
3. Deliver excellent customer service
Supervise foremen to lead safe and efficient roof system installations
o Oversee field staff, assisting foremen with crew leadership
o Conduct or participate in daily safety audits
o Train field staff in safety, work skills and efficiency
o Provide ongoing feedback to foremen regarding job performance
o Resolve complaints and grievances; assist with discipline when necessary
o Recommend raises and promotions
• Ensure production and quality goals
o Track labor hours and production against stated goals
o Schedule materials, equipment and deliveries, paying special attention to using inventoried materials
o Monitor material usage, minimize waste, anticipate shortages and order materials as needed
o Monitor quality of installations
• Deliver excellent customer service
o Engage with customers to answer questions and provide explanations
o Schedule daily or weekly contact with customers to review progress
o Discuss any outstanding issues with customers and other parties
• Manage and coordinate job details between the field and office
o Ensure crews have information and instructions necessary to complete jobs
o Submit reports and paperwork and otherwise coordinate communication between office and job sites
o Investigate incidents, near misses, accidents and thefts, and provide relevant documents, photos and assessments to the office
o Deliver all documentation to the office in a timely manner
o Participate in manufacturer final inspection
• Exhibit exemplary leadership with all company personnel
o Participate in regular review meetings with project managers
o Demonstrate commitment to professional development
Superintendent
o Demonstrate willingness to be a team player
o Offer assistance and expertise to others
\Full time
$40-$45 an hour