Description
Summary:
Securitas is hiring a Field Supervisor to oversee overnight Mobile Patrol operations, providing real-time support to officers and coordinating route priorities.
Highlights:
1. Hands-on leadership role for experienced security professionals
2. Opportunity to support and supervise mobile patrol officers
3. Troubleshoot and manage security technology and systems
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Pay: $26.50/hour
Location: Wilmington, MA
Employment Type: Full-Time
Schedule: Tuesday–Saturday, 11:00 PM–7:00 AM — 40 hours/week
Securitas is hiring a Field Supervisor to oversee overnight Mobile Patrol operations across multiple client locations. This is a hands-on leadership position for an experienced security or public-safety professional who can provide real-time support to officers, coordinate changing route priorities, respond directly to incidents, and ensure patrol operations are completed accurately and on time.
Throughout the shift, the Field Supervisor travels across assigned patrol routes, maintains visibility over officer activity, responds to client locations when needed, and helps keep Mobile operations moving safely and efficiently.
What You'll Do
Supervise Mobile Patrol Officers conducting security tours and site inspections across multiple client locations
Travel throughout assigned routes to provide field support, follow-up, and operational oversight
Monitor officer locations and tour progress throughout the shift
Coordinate route order and timing to ensure required patrols are completed within scheduled windows
Re-route or reassign officers when call-outs, urgent requests, or site issues affect coverage
Respond directly to alarms, access issues, suspicious activity, property damage, and other security incidents
Meet officers at client locations when additional support or supervisory presence is needed
Coordinate with local law enforcement when incidents require a joint response
Maintain regular communication with officers for check-ins, direction, and safety accountability
Review digital tour and incident reports for accuracy and completeness
Investigate missed, late, or incomplete patrols and address recurring issues
Monitor patrol vehicle condition, mileage, and safe operation
Escalate significant incidents and operational concerns to branch or client leadership as appropriate
TrackTik & Mobile Patrol Administration
The Field Supervisor also supports the systems used to manage Mobile Patrol activity throughout the field. Responsibilities may include:
Using TrackTik to monitor checkpoint tours, GPS activity, incidents, and reports
Verifying route and tour completion while officers are actively in the field
Assisting with the setup and maintenance of site patrol tours
Programming and replacing NFC checkpoint tags, barcodes, and QR checkpoints at client locations
Configuring tour timing, checkpoint requirements, exception questions, and photo requirements
Troubleshooting damaged or missing checkpoint equipment at assigned sites
What We're Looking For
Previous experience in law enforcement, military, security supervision, mobile patrol, emergency response, or a similar field-based operations environment is strongly preferred
Demonstrated leadership experience and the ability to provide clear direction to officers working across multiple locations
Strong judgment and the ability to make sound decisions during incidents or changing operational conditions
Comfortable spending the shift traveling between client locations and responding where support is needed
Ability to manage multiple priorities across an active overnight patrol operation
Strong communication skills and the ability to interact professionally with officers, clients, law enforcement, and branch leadership
Strong attention to detail and follow-through
Ability to review reports and identify missed, late, or incomplete work
Comfortable using GPS, smartphones, computers, and electronic security reporting systems while working throughout assigned routes
Experience with TrackTik or similar security management software is preferred
Valid driver's license and ability to meet company driving requirements
Occasional availability by phone or text outside scheduled shift hours may be required for urgent operational matters.
Securitas provides training and support to help you succeed in the role and offers opportunities to continue developing your leadership and operations experience.
If you have a background in law enforcement, public safety, security leadership, military service, or field operations and enjoy staying active, supporting officers across multiple locations, and solving problems in real time, we encourage you to apply.
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Make an Impact at Securitas USA
Securitas USA employees come from all walks of life, bringing a variety of skills, experiences, and perspectives. United by a shared purpose, we help make the world a safer place. We provide security services to meet the unique needs of our clients to help safeguard their people and assets.
At Securitas USA, our core values are the foundation of everything we do. Represented by the three red dots in our logo, Integrity, Vigilance, and Helpfulness guide how we serve our clients, support our colleagues, and engage with our communities.
Integrity
We act with honesty, accountability, and professionalism in everything we do, and we foster a culture where transparency, respect, and ethical behavior are expected.
Vigilance
We stay alert, aware, and attentive to our surroundings. Through observing and reporting, our employees help identify potential risks and respond to situations that may impact safety and security.
Helpfulness
We are approachable and service-oriented, whether assisting a client, colleague, or member of the community.
Securitas USA is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic.
Reasonable Accommodation: Securitas USA is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Securitas USA will take steps to assure the people with disabilities are provided with reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact PrivacyRequests@securitasinc.com.
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