Description
Summary:
This role involves delivering items, maintaining communication equipment, and providing excellent guest service with a focus on anticipating and addressing needs.
Highlights:
1. Delivering requested items and amenities to guest rooms promptly.
2. Ensuring communication equipment is functional for smooth operations.
3. Providing genuine and anticipatory service to all guests.
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Additional Informion
Job Number26054559
Job CegoryRooms & Guest Services Operions
LocionSetle Marriott Werfront, 2100 Alaskan Way, Setle, Washington, United Stes, 98121
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ScheduleFull Time
Loced Remotely?N
Position Type Non-Management
Pay Range: $25.09-$25.09 per hour
POSITION SUMMARY
Test beepers and radios to ensure communicions equipment works properly. Place requested items such as rollaway beds and refrigerors in guest rooms. Deliver extra towels, bhrobes, and other items to guest rooms. Provide complimentary toiletries to guests, such as toothpaste, razors, and shampoo. Deliver items (e.g., messages, mail, faxes, packages, flowers, sundry items, gift items) to guest rooms. Deliver rollaway, cribs, linens, toiletries, and other items requested by guests to guest rooms. May deliver food, beverage or other amenities and assemble orders to go.
Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary informion; protect company assets. Welcome and acknowledge all guests according to company standards; anticipe and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciion. Speak with others using clear and professional language. Develop and maintain positive working relionships with others; support team to reach common goals. Comply with quality assurance expections and standards. Read and visually verify informion in a variety of forms (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Move through narrow, confined, or eleved spaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Educion: High school diploma or G.E.D. equivalent.
Reled Work Experience: No reled work experience.
Supervisory Experience: No supervisory experience.
License or Certificion: None
At Marriott Internional, we are dediced to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associes are valued and celebred. Our greest strength lies in the rich blend of culture, talent, and experiences of our associes. We are committed to non-discriminion on any protected basis, including disability, veteran stus, or other basis protected by applicable law.
All positions offer a 401(k) plan, stock purchase plan, discounts Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more.
Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educional assistance.
Washington Full-time Applicants Only: Employees will accrue paid sick leave, 0.01924 PTO balance for every hour worked and be eligible to receive a minimum of 7 holidays annually.
Washington Part-time Applicants Only: Employees will accrue paid sick leave and be eligible to receive a minimum of 7 holidays annually.
Marriott Hotels strive to eleve the art of hospitality, innoving every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service th upholds and builds upon this living legacy. With the name th’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott Internional. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
JW Marriott is part of Marriott Internional's luxury portfolio and consists of more than 100 beautiful properties in geway cities and distinctive resort locions around the world. JW believes our associes come first. Because if you’re happy, our guests will be happy. JW Marriott associes are confident, innovive, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW crees opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treing guests exceptionally starts with the way we take care of our associes. Th’s The JW Trement™. In joining JW Marriott, you join a portfolio of brands with Marriott Internional. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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