Description
Summary:
GovCIO is seeking a UC Administrator to provide extensive unified communications expertise for the AF SCI network, maintaining computer systems and optimizing UC solutions.
Highlights:
1. Extensive unified communications expertise for AF SCI network
2. Implement, configure, and optimize AF SCI UC solutions
3. Monitor system performance and implement tuning
Apply Now
Overview: GovCIO is currently hiring for a UC Administrator to provide extensive unified communications expertise in support of the AF SCI network. This position will be located in San Antonio, TX and will be an onsite only position.
Responsibilities: Establishes and maintains smooth operation of computer systems (to include operating systems, software and hardware) in networked or stand-alone configurations, maintains system integrity, and upgrades systems and/or servers as required. May create and document new methods supporting network/system operations and implement changes to procedures. Consults with support teams, help desks, customers and other technical staff in the resolution of problems, coordinates and performs operation and/or maintenance activities for networks/servers, identifies recurring problems and recommends steps to reduce the severity or frequency of problems. May plan for the transition of development and/or production environments to new technologies, utilize system software to monitor the performance of system files, manage system data to maintain performance efficiencies and/or study system requirements to determine proper server installation methods and procedures.
Understand and assess the current AF SCI Enterprise Unified Communication business processes, tools and operating model
Understand the UC Enterprise customer requirements, challenges and business objectives, and translate them into solution designs based
Implement, configure and optimize the AF SCI UC solutions, automate business workflows on the platform
Perform acceptance testing, transition and knowledge transfer to customers and stakeholders
Monitors system performance and implements performance tuning.
Reviews test plans/procedures and ensures they meet the objectives of the contractual requirements and participates in the testing process to validate requirements
Specifically, this position will:
Serve as administrator for Enterprise UC platform
Submit formal security patch implementation requests IAW CCMP
Have an understanding and knowledge of UC best practices and business process analysis and design
Possess soft skills to lead, communicate, negotiation, focus on details, prioritization, decision-making, presentation and a strong analytical and problem-solving skill
Provide over-the-shoulder mentoring for Unified Communication to USG personnel
Develop and document Standard Operating Procedures
Qualifications: High School with 9+ years (or commensurate experience)
Required Skills and Experience
Clearance: TS SCI
At least 2 years working with unified communication solutions
Extensive experience with the Cisco Unified Communications Manager (CUCM) and Cisco IP Phones, Cisco WEBEX Desk/Room and voice enabled Jabber clients
Excellent time management and organizational skills
Proven ability to coordinate with stakeholders and collaborate with other team members
Excellent verbal/written communication skills
Current CompTIA Security+ certification
Current Cisco Certified Network Associate certification
Posted Salary Range: USD $100,000.00 - USD $105,000.00 /Yr.Apply Now