Summary: Manage quality control, operational procedures, and team development for cleaning services, ensuring standards and efficient execution. Highlights: 1. Opportunity to lead and train teams in cleaning techniques 2. Engage in quality assurance and operational oversight 3. Support recruitment, onboarding, and ongoing development Daily job responsibilities/functions to include, but not limited to: • Conducts quality checks on all buildings on a rotating basis to ensure cleaning is up to City Wide standards • Communicates policies and procedures to in-house employees and Independent Contractors (IC) • Trains on proper cleaning techniques to in-house employees • Replenishes supplies to facilities, as needed • Ensure Night Managers adhere to the Client Complaint Policy (physically verify, when possible) • Partner with FSMs to ensure Night Managers execute the route out • Sends nightly report to FSM recapping areas of opportunity, employee issues, etc. • Maintain a location key box • Know how to work load a building • Support New Starts and ASM Global large events • Audit company vehicle • Manage in-house floor/floater team • Remain current with online training • Maintain Divisional Night Manager budget • Visit STAR accounts per Star Account Policy • Cover open Night Manager shifts (to include absences, PTO, etc.) • Conducts weekly Night Manager meetings • Support the recruitment, interviewing, onboarding in house new hires to include Night Managers; Facilitate Night Manager onboarding plan • Complete Night Manager audits • Conduct Night Manager field rides • OSHA certified Review timesheets and process payroll Requirements Education · AA degree, preferred Qualifications · 3-5 years prior management experience · Preferred computer proficiencies: Microsoft Office (Word, Excel, and Outlook) and Email and Internet Knowledge, skills, and abilities · Professionalism · Having a sense of urgency · Task completion on assigned projects or job functions Benefits 401(k) Cell phone reimbursement Dental insurance Health insurance Paid time off Travel reimbursement Vision insurance
Workable · HR
Workable · HR
