Description
Summary:
Lead and mentor a team, ensure excellent customer experiences, manage operations, and accurately handle cash transactions in a food service or retail setting.
Highlights:
1. Opportunity to lead and mentor a team during shifts
2. Focus on ensuring a great customer experience
3. Involves managing daily operations and cash handling
Key Responsibilities:
Team Leadership:
Supervise crew during shifts
Train and mentor team members
Motivate staff to meet service and cleanliness standards
Customer Experience:
Ensure guests have a great experience every time
Resolve customer issues in a friendly and efficient manner
Operations:
Manage opening and closing duties
Monitor food prep and cleanliness
Ensure compliance with food safety and sanitation guidelines
Cash Handling:
Operate the cash register and handle transactions accurately
Perform shift cash reconciliations
Requirements:
Experience:
1+ year in a food service or retail environment (leadership experience is a plus)
Skills:
Strong communication and leadership skills
Ability to stay calm under pressure and lead by example
Other:
Must be able to work nights, weekends, and holidays
Ability to lift 30–50 lbs and stand for long periods