Summary: An Assistant Manager at Subway helps oversee daily operations, ensures customer satisfaction, and supports the management team in a fast-paced food service environment. Highlights: 1. Ensure positive customer experiences and resolve issues promptly 2. Oversee staff, provide training, and ensure adherence to standards 3. Assist with inventory, food preparation, and cash management A Subway Assistant Manager typically assists in managing the operations of a Subway restaurant, ensuring smooth daily operations, maintaining customer satisfaction, and supporting the management team. Here’s a general job description: Key Responsibilities: Customer Service: Ensure customers have a positive experience by greeting them, taking orders, and resolving issues promptly. Supervision: Oversee staff during shifts, provide training, and ensure adherence to company policies and standards. Operational Support: Help manage inventory, restock supplies, and ensure food preparation meets quality standards. Health & Safety Compliance: Ensure the store adheres to all health, safety, and cleanliness guidelines, including proper food handling, sanitation, and store maintenance. Shift Management: Assist in scheduling shifts, managing time-off requests, and ensuring staffing levels are appropriate. Cash Handling: Oversee cash management processes, including opening and closing the register, processing transactions, and balancing cash drawers. Marketing Support: Help implement promotions and advertising to increase sales. Problem Solving: Address customer complaints or issues quickly and professionally, seeking to maintain high satisfaction levels. Reporting: Assist the manager with reporting on sales, inventory, and staff performance. Team Collaboration: Foster a positive and productive work environment, ensuring the team works well together. Skills and Qualifications: Previous experience in the food service industry, preferably in a supervisory role. Strong leadership and communication skills. Ability to manage multiple tasks in a fast-paced environment. Knowledge of food safety and health regulations. Ability to motivate and develop a team. Education: High school diploma or equivalent; some positions may require additional education or certifications.
Workable · HR
Workable · HR
