Description
Summary:
This role involves welcoming guests, managing communications, providing administrative support, ensuring safety, and maintaining the lobby area.
Highlights:
1. Warmly welcome visitors and manage guest services
2. Handle multi-line phone systems and inquiries
3. Monitor security and assist in emergencies
• Guest Service & Greeting: Warmly welcome visitors, check in/out guests or members, and direct them to appropriate locations or staff.
• Communication: Answer multi-line phone systems, handle intercoms, take messages, and respond to email or phone inquiries.
• Administrative Support: Maintain visitor logs, process payments or point-of-sa transactions, manage schedules/reservations, and track inventory.
• Safety & Security: Monitor lobby activity, oversee
security cameras or CCTV systems, conduct safety patrols, and assist during building emergencies.
• Facility Upkeep: Keep the front desk and lobby area clean, organized, and free of clutter.