Description
Summary:
As a Restoration Technician, you will respond to property damage, performing water, fire, and mold restoration while ensuring customer recovery and safety.
Highlights:
1. Help customers recover from property damage through restoration work
2. Engage in emergency response and on-call coverage
3. Utilize restoration equipment and follow safety protocols
Job Overview
As a Restoration Technician, you’ll respond to property damage and help customers move from disruption toward recovery. You’ll perform water damage restoration, flood restoration, fire restoration, mold remediation, and related cleaning work while following safety protocols. This role includes on-call coverage and emergency response readiness. You’ll work directly with customers and teammates to assess damage, complete restoration tasks, and keep each job moving.
Duties
Inspect affected areas, document conditions, and help determine the work needed.
Remove water and damaged materials; clean, dry, and restore affected spaces, including carpets.
Use hand tools and restoration equipment, and operate a company vehicle safely.
Wear personal protective equipment (PPE) and follow respiratory protection requirements and other safety protocols.
Communicate clearly with customers, provide responsive service, and support on-call emergency assignments.
Your impact: Careful, timely restoration helps customers regain safe, usable spaces after property damage.
Qualifications
Customer service skills, readiness to respond to emergencies, and ability to participate in on-call coverage.
Experience in construction, restoration, or the restoration industry is helpful; familiarity with water, flood, fire, or mold restoration is preferred.
Ability to use hand tools, clean affected areas, and follow PPE, respiratory protection, and safety procedures.
Safe company vehicle operation; a valid driver’s license may be required for assigned driving duties.
Familiarity with Xactimate estimating software is a plus.