Description
Summary:
Join Skamania Lodge as a Bell Person/Guest Services Attendant, providing exceptional customer service and personalized experiences to guests amidst a stunning Pacific Northwest resort setting.
Highlights:
1. Engage with guests to create personalized and memorable resort experiences.
2. Be the difference by exceeding expectations in guest interactions.
3. Help guests discover their "Wanderlust" experience with exceptional service.
Skamania Lodge is a Pacific Northwest resort set on 175 acres, featuring treehouses, glamping, golf, ziplining, a spa, and multiple restaurants. With over 22,000 sq. ft. of event space, it’s a premier destination for retreats, conferences, and celebrations.
What you will have an opportunity to do:
Interacts with all guests. The bell person/ guest services attendant will welcome each guest to our hotel.
If guests are arriving by motor vehicle, you will open their door as you welcome them to the resort/hotel
You will be escorting and orienting the guest to the front desk for check-in.
Upon check-in, you will escort the guests and their luggage to their room. As you do so, you will be explaining our amenities and fun facts they should know about our hotel.
You will be working together with other attendants to ensure each guest has a personalized experience and will “dive" to open the door for all guests.
Assist lobby attendant in keeping entrance area clean and organized
"Be the difference" with all guest and employees and do more than just “the norm". Help guests discover their “Wanderlust” experience
Provide exceptional customer service by being engaging and taking sincere interest
What are we looking for?
Valid drivers license
One year in a customer service role with high guest interaction is preferred.
Must be able to work a full shift standing and going back and forth to the valet lot and different areas of the hotel.
Must be available to work various shifts including weekends and holidays
Ability to solve problems when they arise and work in a team environment.
A strong desire to make an impact on other people
An outgoing and engaging personality
Excellent verbal communication skills
Ability to work in a fast-paced setting
Compensation:
$17.13 +Tips!
Full benefits and perks available at https://skamania.com/careers
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.