Summary: Join a tight-knit MSP team as a Mac-focused IT Specialist, providing proactive human-centered IT support and problem-solving. Highlights: 1. Work with Apple expertise in a fast-paced, fun, and impactful environment. 2. Solve problems and help clients as a Mac-focused IT Specialist. 3. Thrive in a people-first MSP supporting Apple environments. Join DeepTech Inc. – Where Apple Expertise Meets Human Centered IT DeepTech Inc. is a trusted NYC-based MSP with 25+ years of delivering smart, personal, proactive IT support. We’re a tight-knit team that values expertise, collaboration, and client success. Our environment is fast-paced, fun, and focused on real impact. Are you a macOS pro who loves problem solving and helping put a smile on a client's face? We're looking for a full-time, Mac-focused IT Specialist to join our Service Desk team. Work from our bright Midtown NYC office and visit client sites throughout the city. This role is for <> —those who already know their way around macOS and the Apple ecosystem. If you're still learning the ropes, this one isn’t the right fit. You have: 4+ years supporting macOS, iOS, and mobile devices in professional environments Familiarity with tools like Keychain, Activity Monitor, Console, LaunchAgents/Daemons Experience with MDMs (JAMF, Mosyle, Intune, Meraki) Comfort supporting Windows users at a Level 1 capacity Hands-on experience with Google Workspace, Office 365, and cloud-based environments Strong communication skills—you’re client-friendly, clear, and reliable A self-starter mentality—you take ownership, but know when to escalate Familiarity with ticketing systems (ConnectWise is a plus) and RMM tools Apple certifications are a big plus—but not required. If you're passionate about supporting Apple environments and want to thrive in a people-first MSP, we'd love to hear from you. Email your resume to with the subject line: Mac Support Tech L2 – [First Name] [Last Name] WITH a .PDF copy of your resume attached. Only candidates who follow this instruction will be considered. DeepTech Inc. is proud to be an Equal Opportunity Employer. We encourage applicants of all backgrounds and identities to apply.
Craigslist · HR
Craigslist · HR
