Summary: We are seeking a hands-on, detail-oriented Technical Specialist to support merchant onboarding, POS deployments, integrations, and ongoing technical troubleshooting in a fast-paced environment. Highlights: 1. Growth opportunities within a rapidly expanding payments company 2. Direct exposure to complex, real-world payment solutions 3. Collaborative, supportive team culture Overview We are seeking a Technical Specialist to support merchant onboarding, POS deployments, integrations, and ongoing technical troubleshooting. This role serves as a bridge between merchants, partners, and internal teams to ensure smooth implementations and minimal downtime. The ideal candidate is hands-on, detail-oriented, and comfortable working with payment hardware, software, and networks in a fast-paced environment. Key Responsibilities • Configure, deploy, and support POS terminals and payment software (including integrated POS systems) • Assist with merchant onboarding, testing, and go-live support · Troubleshoot payment processing issues, point-of-sale hardware/software problems, and terminal connectivity for a diverse merchant base. • Coordinate with processors, banks, ISVs, and third-party vendors • Document configurations, workflows, and troubleshooting steps • Provide technical guidance to merchants and internal teams • Assist with system testing, certifications, and pilot programs • Ensure compliance with PCI, card brand, and processor requirements • Maintain accurate records in databases and follow established procedures for account changes and service setup. Required Qualifications • 2+ years experience in payment processing, POS support, or technical customer support • Strong understanding of payment flows (authorization, settlement, funding) • Experience with POS hardware and software configurations • Comfortable learning product and service features quickly in a fast-paced environment. • Strong communication skills with both technical and non-technical users • Ability to manage multiple tasks and priorities independently Preferred Qualifications • Familiarity with APIs, integrations, or payment gateways • PCI DSS or payments-related certifications a plus What We Offer • Competitive compensation • Growth opportunities within a rapidly expanding payments company • Flexible work environment • Direct exposure to complex, real-world payment solutions • Collaborative, supportive team culture Job Type: Full-time Pay: $55,000 - $65,000 Benefits: • Dental insurance • Health insurance • Life insurance • Vision insurance • Paid time off Schedule: • Monday to Friday 9am – 6pm Work Location: In person
Craigslist · HR
Craigslist · HR
